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Help Desk Level 1 Jobs in Oregon (NOW HIRING)

TEEMA

Service Desk Analyst

Bend, OR · On-site

$50K - $52K/yr

MUST have 1 year or more of Customer Service experience Must have approximately 1 year of Help Desk ... Experience Level: - Entry Level

TEEMA

Service Desk Analyst

Bend, OR · On-site

$21.75 - $29.75/hr

Required : • MUST have 1 year or more of Customer Service experience • Must have approximately 1 year of Help Desk experience • Must be local to Bend OR • Exceptional communication skills ...

Lynn Rodens

Service Desk Analyst

Bend, OR · On-site

$21.75 - $29.75/hr

Required : • MUST have 1 year or more of Customer Service experience • Must have approximately 1 year of Help Desk experience • Must be local to Bend OR • Exceptional communication skills ...

360 IT Professionals

Need Help Desk Support II

Salem, OR

$20 - $27.25/hr

... on the one of a kind requirement. The primary roles of the IS technicians are: * Provide ... Troubleshoot workstation hardware and operating system problems. * Assist the Computer Support Desk ...

Salem Clinic PC

Helpdesk Technician

Salem, OR · On-site

$22.35 - $28.65/hr

The Help Desk Technician provides first-level technical support for every end user across the organization. You will respond to help tickets, phone calls, and walk-ups, resolving issues related to ...

Vertisystem

Help Desk Support/ Tech support

Beaverton, OR · On-site

$16/hr

Beaverton, OR 97006 Duration: 6 months contract possibility to go longer PR: $16/hr Shift/Hours: 3 shifts 6am PST , 7am PST and 8am PST 8hours each Day one will be 8am-5pm rest of training (minimum ...

Vertisystem

Help Desk Support/ Tech support

Beaverton, OR · On-site

$16/hr

Beaverton, OR 97006 Duration: 6 months contract possibility to go longer PR: $16/hr Shift/Hours: 3 shifts 6am PST , 7am PST and 8am PST 8hours each Day one will be 8am-5pm rest of training (minimum ...

DMI

Learn more at www.dminc.com About the Opportunity DMI is seeking an IT Help Desk Specialist ... Enterprise-level administration and support for macOS and Windows operating systems, including ...

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Showing results 21-40

All JobsHelp Desk Level 1 JobsHelp Desk Level 1 Jobs in Oregon

Help Desk Level 1 information

See Oregon salary details

$10

$22

$35

How much do help desk level 1 jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for help desk level 1 in Oregon is $22.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $24.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Level 1 technician, and why are they important?

To thrive as a Help Desk Level 1 technician, you need foundational knowledge of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or CompTIA A+ certification. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help in understanding user issues and delivering effective support. These capabilities are crucial for resolving technical problems efficiently, ensuring user satisfaction, and maintaining business operations.

What is the difference between Help Desk Level 1 vs Help Desk Technician?

AspectHelp Desk Level 1Help Desk Technician
CertificationsCompTIA A+, HDI-CSRCompTIA A+, HDI-CSR (often similar)
Work EnvironmentEntry-level support, basic troubleshootingSupport roles, troubleshooting, customer assistance
ResponsibilitiesInitial contact, basic issue resolutionIssue diagnosis, escalation, customer communication

Help Desk Level 1 and Help Desk Technician roles often overlap in certifications and work environment. Level 1 typically handles basic support and initial contact, while Help Desk Technicians may perform more detailed troubleshooting. Both roles are essential in IT support teams, with similar qualifications and responsibilities focused on customer assistance and issue resolution.

What are the most common challenges faced by Help Desk Level 1 technicians, and how can they be addressed?

Help Desk Level 1 technicians often encounter challenges such as managing high ticket volumes, troubleshooting a wide range of technical issues with limited information, and communicating effectively with users who may not be tech-savvy. To address these challenges, strong organizational skills, continuous learning, and a customer-focused attitude are essential. Collaborating closely with other IT team members and utilizing a clear escalation process can also help resolve complex issues efficiently, ensuring a positive user experience while building valuable technical and communication skills.

What is a Help Desk Level 1 technician?

Help Desk Level 1 technicians are entry-level IT support professionals who serve as the first point of contact for users experiencing technical issues. They handle basic troubleshooting, resolve common hardware and software problems, and escalate more complex issues to higher-level support teams. Their primary goal is to provide quick and effective solutions to ensure minimal disruption to users. They often work through phone, email, or chat systems to assist customers.
What are popular job titles related to Help Desk Level 1 jobs in Oregon? For Help Desk Level 1 jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Help Desk Level 1 jobs in Oregon look for? The top searched job categories for Help Desk Level 1 jobs in Oregon are:
What cities in Oregon are hiring for Help Desk Level 1 jobs? Cities in Oregon with the most Help Desk Level 1 job openings:
Help Desk Level 1 jobs near you
Infographic showing various Help Desk Level 1 job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $45,840 per year, or $22 per hour.

Service Desk Analyst

TEEMA

Bend, OR • On-site

$50K - $52K/yr

Full-time

Re-posted 26 days ago

Job description

Job Description:
Are you ready to join a dynamic team of Help Desk Analysts in a world-class enterprise environment? If you're passionate about technology, possess excellent communication skills, and have a servant mentality, we want to hear from you!
Key Responsibilities:
- Troubleshoot password resets and resolve login issues promptly.
- Diagnose and resolve hardware issues, including keyboards, mice, and screens.
Requirements:
MUST have 1 year or more of Customer Service experience

Must have approximately 1 year of Help Desk experience.

Must be local to bend OR


- Exceptional communication skills with a strong focus on customer service.
- Hands-on experience in supporting PC peripherals, such as keyboards, printers, and mice.
- Proficiency in Google Suite (Gmail, Docs, Sheets, Slides) and Microsoft Office 2007 (Excel, Word,
PowerPoint, Outlook).
Shift Availability:
- Various shifts available from Monday to Saturday, ranging from 5 am to 9 pm.
Skills and Qualifications:
- Proficiency in help desk support, Windows troubleshooting, and technical support.
- Strong phone and communication skills.
- Energetic and driven personality, a perfect fit for our team!
Experience Level:
- Entry Level

Teema logo

About Teema

Sourced by ZipRecruiter

TEEMA is an award-winning, industry-leading recruitment agency dedicated to building meaningful relationships across North America. We achieve this time after time by consistently sourcing, screening, managing and securing top talent tailored to employers’ specific needs. The team that makes this happen consists of hundreds of experienced professional recruiters backed by exceptional, tenured leadership and back-office support. No matter how unique or challenging your hiring needs may be or how misunderstood or undervalued your in-demand skills may be in your current role, we have you covered. Our primary objective is to provide an exceptional recruitment experience for our clients and candidates and an ecosystem that empowers our team to thrive.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Litchfield Park, AZ, US

Social media

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