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Help Desk Hospital Jobs in Virginia (NOW HIRING)

Centurion

IT Technical Recruiter (79711)

Sterling, VA · On-site

... state hospitals, and community mental health centers nationwide. We are currently seeking a ... help desk, cloud, software engineering, product, data, enterprise applications, and EHR-related ...

SHAMIN HOTELS MASTER

FRONT DESK CLERK

Glen Allen, VA

$16 - $18/hr

Team Up: Be Golden, Collaborate and Help Others Succeed. Own It: Be a role model, Embrace ... Hospital Indemnity, Accident Insurance and Pre-paid Legal Resources. Endless Opportunities ! With ...

SHAMIN HOTELS MASTER

FRONT DESK CLERK

Sandston, VA · On-site

$16.50/hr

Team Up: Be Golden, Collaborate and Help Others Succeed. Own It: Be a role model, Embrace ... Hospital Indemnity, Accident Insurance and Pre-paid Legal Resources. Endless Opportunities ! With ...

NN HOTEL LLC

FRONT DESK AGENT

Richmond, VA

$15.50 - $17/hr

Team Up: Be Golden, Collaborate and Help Others Succeed. Own It: Be a role model, Embrace ... Hospital Indemnity, Accident Insurance and Pre-paid Legal Resources. Endless Opportunities ! With ...

SHAMIN HOTELS MASTER

FRONT DESK CLERK

Richmond, VA

$15 - $17/hr

Team Up: Be Golden, Collaborate and Help Others Succeed. Own It: Be a role model, Embrace ... Hospital Indemnity, Accident Insurance and Pre-paid Legal Resources. Endless Opportunities ! With ...

SHAMIN HOTELS MASTER

FRONT DESK CLERK

Sandston, VA · On-site

$16.50/hr

Team Up: Be Golden, Collaborate and Help Others Succeed. Own It: Be a role model, Embrace ... Hospital Indemnity, Accident Insurance and Pre-paid Legal Resources. Endless Opportunities ! With ...

SHAMIN HOTELS MASTER

FRONT DESK CLERK

Ashland, VA

$15.50 - $17/hr

Team Up: Be Golden, Collaborate and Help Others Succeed. Own It: Be a role model, Embrace ... Hospital Indemnity, Accident Insurance and Pre-paid Legal Resources. Endless Opportunities ! With ...

SHAMIN HOTELS MASTER

FRONT DESK CLERK

Glen Allen, VA · On-site

$15 - $16/hr

Team Up: Be Golden, Collaborate and Help Others Succeed. Own It: Be a role model, Embrace ... Hospital Indemnity, Accident Insurance and Pre-paid Legal Resources. Endless Opportunities ! With ...

SHAMIN HOTELS MASTER

FRONT DESK CLERK

Richmond, VA · On-site

$15.50 - $16.50/hr

Team Up: Be Golden, Collaborate and Help Others Succeed. Own It: Be a role model, Embrace ... Hospital Indemnity, Accident Insurance and Pre-paid Legal Resources. Endless Opportunities ! With ...

SHAMIN HOTELS MASTER

FRONT DESK CLERK

Chester, VA · On-site

$13 - $16.25/hr

Team Up: Be Golden, Collaborate and Help Others Succeed. Own It: Be a role model, Embrace ... Hospital Indemnity, Accident Insurance and Pre-paid Legal Resources. Endless Opportunities ! With ...

SHAMIN HOTELS MASTER

Front Desk Agent

Richmond, VA

$16.50 - $17.50/hr

Team Up: Be Golden, Collaborate and Help Others Succeed. Own It: Be a role model, Embrace ... Hospital Indemnity, Accident Insurance and Pre-paid Legal Resources. Endless Opportunities ! With ...

SHAMIN HOTELS MASTER

FRONT DESK CLERK

Richmond, VA

$15 - $17.50/hr

Team Up: Be Golden, Collaborate and Help Others Succeed. Own It: Be a role model, Embrace ... Hospital Indemnity, Accident Insurance and Pre-paid Legal Resources. Endless Opportunities ! With ...

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Help Desk Hospital information

See Virginia salary details

$12

$22

$33

How much do help desk hospital jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for help desk hospital in Virginia is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.72 per hour, depending on experience, location, and employer.

What is a help desk hospital?

A Help Desk Hospital job involves providing technical support to hospital staff, helping them resolve IT-related issues such as software problems, hardware failures, and network connectivity. Employees in this role assist with troubleshooting, system access, and ensuring that hospital technology operates smoothly to support patient care. They may work via phone, email, or in-person to address issues efficiently. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the help desk hospital position, and why are they important?

To thrive as a Help Desk Hospital professional, you need a solid understanding of IT troubleshooting, healthcare software systems, and hospital workflows, often supported by a degree or IT certifications such as CompTIA A+. Familiarity with electronic health records (EHR) platforms, ticketing systems like ServiceNow, and remote support tools is highly valuable. Excellent communication, patience, and problem-solving skills set outstanding candidates apart in this role. These abilities are crucial for maintaining efficient hospital operations and ensuring healthcare staff can reliably access essential technology.

What are some typical challenges faced by help desk hospital staff, and how can they be managed effectively?

Help Desk Hospital staff often encounter challenges such as resolving urgent technical issues under tight deadlines, supporting healthcare professionals who may have varying levels of tech expertise, and prioritizing multiple requests during peak hours. It’s important to remain calm and organized, use effective communication to clarify issues, and leverage troubleshooting documentation and team support. Many professionals find success by staying updated on hospital-specific software, regularly participating in training, and proactively collaborating with clinical teams. These strategies help minimize downtime and enhance the user experience for medical staff.

What are the most commonly searched types of Help Desk Hospital jobs in Virginia?

The most popular types of Help Desk Hospital jobs in Virginia are:

What are popular job titles related to Help Desk Hospital jobs in Virginia?

For Help Desk Hospital jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Help Desk Hospital jobs in Virginia look for?

The top searched job categories for Help Desk Hospital jobs in Virginia are:

What cities in Virginia are hiring for Help Desk Hospital jobs?

Cities in Virginia with the most Help Desk Hospital job openings:

Help Desk Hospital jobs near you
Infographic showing various Help Desk Hospital job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,741 per year, or $23 per hour.

Fairfax Animal Hospital - Client Service Representative

VetEvolve

Falls Church, VA • On-site

$17 - $23.25/hr

Full-time, Part-time

Re-posted 17 days ago

VetEvolve rating

4.7

Company rating: 4.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

49th of 52 rated veterinary

Job description

Join Our Front Desk Team at Fairfax Animal Hospital

Full or Part-Time Customer Service Representative (CSR)

At Fairfax Animal Hospital, we believe in practicing excellent veterinary care in an environment that's inclusive, supportive, and just the right amount of fun. We're proud to have built a team where everyone is respected for who they are - and where compassion, curiosity, and a healthy sense of humor are part of everyday life.

We're currently looking for a Customer Service Representative to join our front desk team. This role is perfect for someone who's friendly, detail-oriented, and thrives in a fast-paced setting where no two days are quite the same.

What You'll Do:

  • Greet clients and patients warmly and professionally - you're the first impression, and it matters

  • Schedule appointments and procedures accurately using ezyVet

  • Keep the front desk and lobby clean, organized, and welcoming

  • Assist clients with check-in and check-out, review invoices, and process payments

  • Answer phones and respond to emails with clarity, empathy, and efficiency

  • Help update and manage client records with attention to detail

  • Work collaboratively with the team to ensure smooth daily operations

  • Perform end-of-day reporting and payment reconciliation

What We're Looking For:

  • A kind, respectful communicator who's confident and calm under pressure

  • Strong organizational skills and a keen eye for details

  • Prior customer service experience - veterinary or medical is a plus

  • Experience with ezyVet is helpful, but not required

  • A professional appearance and demeanor (personality and individuality always welcome!)

  • Someone who values diversity, inclusion, and being part of a truly supportive team

What We Offer:

  • Competitive compensation based on experience

  • Full or part-time scheduling options

  • Health insurance for eligible team members

  • A collaborative, friendly work environment that supports growth and individuality

  • A team that takes care of each other - and loves what we do

At Fairfax Animal Hospital, we take excellent patient care seriously - but not ourselves.
You'll be joining a compassionate, collaborative, and slightly quirky team that believes great care starts with empathy, clear communication, and a good sense of humor. We value diversity, continued learning, and creating a welcoming space where you can bring your whole self to work - whether that means colorful scrubs, strong coffee preferences, or a talent for calming even the most nervous pet parents.

This full- or part-time role is perfect for an experienced Customer Service Representative who thrives in a fast-paced environment and enjoys being the friendly, organized, and professional face of the clinic. If you're skilled, kind, and know how to keep things running smoothly - we'd love to meet you.

What VetEvolve employees say

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