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Help Desk Data Analyst Jobs in Raleigh, NC (NOW HIRING)

GRAIL

IT Help Desk Specialist - #4915

Durham, NC

$30 - $41/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... data science to overcome one of medicine's greatest challenges. GRAIL is headquartered in the bay ... For more information, please visit grail.com GRAIL is seeking an IT Help Desk Support Specialist to ...

GRAIL

IT Help Desk Specialist - #4915

Durham, NC

$30 - $41/hr

... data science to overcome one of medicine's greatest challenges. GRAIL is headquartered in the bay ... For more information, please visit grail.com GRAIL is seeking an IT Help Desk Support Specialist to ...

GRAIL

IT Help Desk Specialist - #4915

Durham, NC · On-site

$30 - $41/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... data science to overcome one of medicine's greatest challenges. GRAIL is headquartered in the bay ... For more information, please visit grail.com GRAIL is seeking an IT Help Desk Support Specialist to ...

Collabera

Helpdesk Analyst L1

Cary, NC

$19 - $26/hr

Our client-centric model provides focus, commitment and a dedicated team to help our clients ... Staffing Industry Analysts' "Best Staffing Firms to Work For" recognition 4 years in a row ...

Redhat

Senior AI FinOps Data Analyst

Raleigh, NC · On-site +1

$88K - $141K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Senior FinOps Data Analyst sits at the intersection of Cloud Infrastructure, Corporate Finance ... We hire creative, passionate people ready to contribute their ideas, help solve complex problems ...

HCL America Inc

Service Desk or Helpdesk

Cary, NC

$18.50 - $25/hr

Excellent customer service orientation and verbal communication skills Advanced analytical thinking ... using helpdesk applications Active Directory administration. Exchange administration O365 ...

USM

Service Desk Tier 3 Agent

Cary, NC

$15.75 - $20.25/hr

... help customers around the globe, giving top of the line solid and practical IT benefits which are ... SOA, BPM, Data Warehousing, SharePoint Consulting and IT Infrastructure. Our other offerings ...

HCL America Inc

Service Desk or Helpdesk

Cary, NC · On-site

$18.50 - $25/hr

... analytical thinking and problem-solving skills • High Standard of Incident and Problem management • Previous experience using helpdesk applications • Active Directory administration. • ...

Belcan

IT Service Desk Analyst - Level 1

Raleigh, NC · On-site

$26 - $28/hr

Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite ... Our overriding goal is to provide quality staffing solutions that help people, organizations, and ...

Belcan

IT Service Desk Analyst - Level 1

Raleigh, NC · On-site

$26 - $28/hr

Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite ... Our overriding goal is to provide quality staffing solutions that help people, organizations, and ...

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All JobsHelp Desk Data Analyst JobsHelp Desk Data Analyst Jobs in Raleigh, NC

Help Desk Data Analyst information

See Raleigh, NC salary details

$14

$23

$34

How much do help desk data analyst jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for help desk data analyst in Raleigh, NC is $23.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $26.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Data Analyst, and why are they important?

To thrive as a Help Desk Data Analyst, you need a solid background in data analysis, troubleshooting, and customer support, usually supported by a degree in information technology or a related field. Familiarity with help desk ticketing systems, data visualization tools (such as Tableau or Power BI), and proficiency in Excel or SQL is commonly required. Strong communication, problem-solving abilities, and attention to detail help you efficiently address user issues and interpret data accurately. These skills are crucial for identifying trends, resolving technical problems quickly, and improving overall IT support operations.

How does a Help Desk Data Analyst typically interact with other IT teams to resolve complex technical issues?

A Help Desk Data Analyst frequently collaborates with various IT teams, such as network administrators, software developers, and system engineers, to diagnose and resolve complex user issues. When a problem exceeds the scope of standard troubleshooting, the analyst escalates the issue and provides detailed data insights and reports to assist higher-level support staff. This cross-team communication not only speeds up problem resolution but also ensures that recurring issues are documented for long-term improvements. Building strong relationships with other IT professionals and maintaining clear, concise documentation are key aspects of this collaborative environment.

What does a Help Desk Data Analyst do?

A Help Desk Data Analyst is responsible for analyzing data related to help desk operations, such as ticket volumes, response times, and issue trends. They use this information to identify areas for improvement, optimize workflows, and help the support team deliver better service. By generating reports and dashboards, they provide insights that assist management in decision-making and resource allocation. Their work ultimately helps improve customer satisfaction and the efficiency of IT support processes.

What are popular job titles related to Help Desk Data Analyst jobs in Raleigh, NC?

For Help Desk Data Analyst jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Help Desk Data Analyst jobs in Raleigh, NC look for?

The top searched job categories for Help Desk Data Analyst jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Help Desk Data Analyst jobs?

Cities near Raleigh, NC with the most Help Desk Data Analyst job openings:

Help Desk Data Analyst jobs near you
Infographic showing various Help Desk Data Analyst job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $48,707 per year, or $23.4 per hour.

Data Analyst/Python Programmer - Remote

SynergisticIT

Morrisville, NC • On-site

Other

Posted 19 days ago

Job description

Junior Data Scientist — Move From ML Courses to Real Job Readiness Have you completed courses in Python, machine learning, statistics, or data science but still feel unsure about applying for jobs? Many candidates know the theory behind models, but employers want to see whether you can clean data, explore datasets, choose the right model, evaluate results, explain tradeoffs, and communicate findings in a business-friendly way. SynergisticIT is seeking candidates interested in junior data science roles involving Python, SQL, machine learning, statistics, data visualization, model evaluation, NLP, predictive analytics, and applied AI concepts. This opportunity is ideal for candidates who want to move beyond tutorials and create a stronger, more employer-ready profile. Since 2010, Synergisticit has helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Paypal, Banking, Wayfair, Client, Client and hundreds more with Job offers of $95k to $154k. Synergisticit focuses on closing the gap between your tech skills and what employers want now. Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/Data Engineers/ Data Scientists, Machine Learning engineers for full time positions with clients. We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts/ Machine learning/AI candidates Ideal Candidates: Recent grads in CS, Engineering, Math, or Statistics with limited or no job experience Jobseekers who had layoffs due to Downsizing and want to get in demand tech stack Professionals seeking a career switch to tech Candidates with career gaps or lacking real-world experience Individuals looking to boost their skill portfolio for better job prospects Computer Science grads with limited or no job experience Students who recently finished their Bachelor's or Master's programs Those struggling to land interviews despite having experience please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | https://www.synergisticit.com/why-tech-companies-dont-hire-recent-cs-graduates/ Technical Skills or Experience? | Which one is important to get a Job? | https://www.synergisticit.com/tech-skill-or-experience-which-one-is-more-important-for-a-jobseeker/ Please check below links: Synergisticit Industry Event videos (OCW, JavaOne, Gartner data Analytics): https://fast.wistia.com/embed/channel/k4mlq69ekl USA Today feature Explore JOPP: https://www.synergisticit.com/jopp/ Contact: https://www.synergisticit.com/contact-us/ SynergisticIT JOPP is good for aspiring data scientists because it helps candidates connect learning with hiring expectations. The program's placement-focused approach supports practical skill development, project work, interview preparation, and profile positioning so candidates can better compete in a crowded data science market. Build the confidence, projects, and preparation needed for data science opportunities— Contact us Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req. Resume submissions may be shared with our JOPP team database also. Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.

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