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Help Desk Associate Jobs in Rialto, CA (NOW HIRING)

COMMERCE HOME MORTGAGE LLC

Jr. Underwriter

Anaheim, CA · On-site

$26 - $29/hr

Complete income calculations from bank statement help desk and provide completed income analysis to ... Associate's or Bachelor's degree in Finance, Business, Accounting, or a related field preferred ...

Massage Envy

Sales Associate/Front Desk

Diamond Bar, CA · On-site

$24K - $42K/yr

Do you have a passion for helping others? At one of the Massage Envy franchise, we support and ... associate at Massage Envy involves a variety of responsibilities aimed at helping clients ...

WINONICS

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

Qualifications Required * High school diploma or GED. * 1-3 years of IT support, help desk ... Associate degree in Information Technology, Computer Science, or a related field. * CompTIA A ...

Change Lending

Jr. Underwriter

Anaheim, CA · On-site

$74.50/hr

Complete income calculations from bank statement help desk and provide completed income analysis to ... Associates or Bachelors degree in Finance, Business, Accounting, or a related field preferred * 1+ ...

EoS Fitness

Service Associate

Moreno Valley, CA · On-site

$16.50 - $22/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EoS Fitness

Service Associate

Jurupa Valley, CA · On-site

$16 - $21.25/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EoS Fitness

Service Associate - Night

Moreno Valley, CA · On-site

$16.50 - $22/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EoS Fitness

Service Associate - Night

Jurupa Valley, CA · On-site

$16 - $21.25/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate

Corona, CA · On-site

$16.90 - $19.50/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate

Redlands, CA · On-site

$16.90 - $19.50/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate

Montclair, CA · On-site

$16.90 - $19.50/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate

Anaheim, CA · On-site

$16.90 - $19.50/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EŌS Fitness

Service Associate

Rancho Cucamonga, CA · On-site

$16.90 - $19.50/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Rialto, CA

Help Desk Associate information

See Rialto, CA salary details

$14

$21

$33

How much do help desk associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for help desk associate in Rialto, CA is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $24.09 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Rialto, CA?

The most popular types of Help Desk jobs in Rialto, CA are:

What are popular job titles related to Help Desk Associate jobs in Rialto, CA?

For Help Desk Associate jobs in Rialto, CA, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Rialto, CA look for?

The top searched job categories for Help Desk Associate jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Help Desk Associate jobs?

Cities near Rialto, CA with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Rialto, CA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $44,772 per year, or $21.5 per hour.

Jr. Underwriter

COMMERCE HOME MORTGAGE LLC

Anaheim, CA • On-site

$26 - $29/hr

Other

Re-posted 14 days ago

Job description

About The Role
The Junior Underwriter supports the underwriting team by reviewing, organizing, and validating loan files to ensure accuracy, completeness, and guideline compliance prior to full underwriting review. This role requires strong attention to detail, a sense of urgency, and a commitment to the Company's Core Values.
Essential Job Duties/Responsibilities:
The following job functions are not all-inclusive. The employee will be required to perform other job-related tasks/responsibilities as requested. Job duties may change as required by needs of the company.
  • Commitment to and behavior modeling of the Company's Core Values
  • Observable display of a sense of urgency in the execution of duties
  • Complete income calculations from bank statement help desk and provide completed income analysis to broker partners via Freshdesk
  • Review and scrub loan initial submission package - review and label documents such as credit reports, income documents, Fraudguard / Loansafe, bank statements, purchase contracts, title documents
  • Request missing required documents from our AE team via email
  • Review and confirm Encompass 1003 and encompass forms match broker credit report and documents
  • Confirm loan file perimeters meets program guidelines and matrix
  • Regular on-site attendance
  • Other duties as assigned
  • Regular on-site attendance
  • Other duties as assigned

Qualifications, Knowledge, Skills and Abilities:
  • High school diploma or equivalent required; Associate's or Bachelor's degree in Finance, Business, Accounting, or a related field preferred
  • 1+ years of experience in mortgage operations (e.g., disclosures, processing, underwriting support, loan setup, or quality control) preferred
  • Basic understanding of residential mortgage loan products, documentation, and terminology
  • Experience working in Encompass or a similar Loan Origination System preferred
  • High school diploma required
  • Effective business writing, time management and organizational skills
  • Strong analytical and problem-solving skills
  • Ability to work effectively in a fast-paced environment
  • Self-motivated with an ability to work independently and in a team environment
  • Strong organizational skills and ability to handle detailed assignments
  • Ability to prioritize workload while meeting deadlines
  • Ability to communicate in writing and verbally effectively

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