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Help Desk Associate Jobs in Rialto, CA (NOW HIRING)

Solutions Desk Analyst / DC Specialist

Corona, CA · On-site

$21 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... associates, teams and management. * Supports and troubleshoots DC warehouse-automation and ... Job Title Solutions Desk Analyst / DC Specialist FLSA Status Non-Exempt Reports To Solutions Desk ...

New

Front Desk Agent

Ontario, CA

$14.50 - $18.25/hr

Approach all encounters with guests and associates in a friendly, service-oriented manner ... Perform other duties as assigned, which may include, but are not limited to: helping coworkers in ...

Front Desk Agent

Riverside, CA · On-site

$14.75 - $18.75/hr

College course work in related field helpful • Experience in a hotel or a related field preferred ... associates in a friendly, service-oriented manner • Maintain high standards of personal ...

Front Desk Agent

Ontario, CA · On-site

$14.50 - $18.25/hr

Approach all encounters with guests and associates in a friendly, service-oriented manner ... Perform other duties as assigned, which may include, but are not limited to: helping coworkers in ...

Front Desk Agent

Riverside, CA · On-site

$14.75 - $18.75/hr

College course work in related field helpful • Experience in a hotel or a related field preferred ... associates in a friendly, service-oriented manner • Maintain high standards of personal ...

Front Desk Agent

Riverside, CA

$14.75 - $18.75/hr

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid ... While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest ...

Front Desk Sales Associate

Chino Hills, CA

$16.90 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Love to help others look and feel fab? Turn your passion into a rewarding role with the growing ... On average, our Sales Associates make $18-$22+ per hour!* As a Sales Associate, you're the first ...

Front Desk Sales Associate

Upland, CA

$16.90 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Love to help others look and feel fab? Turn your passion into a rewarding role with the growing ... On average, our Sales Associates make $18-$22+ per hour!* As a Sales Associate, you're the first ...

Front Desk Sales Associate

Redlands, CA

$16.90 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Love to help others look and feel fab? Turn your passion into a rewarding role with the growing ... On average, our Sales Associates make $18-$22+ per hour!* As a Sales Associate, you're the first ...

Front Desk Sales Associate

Upland, CA

$16.90 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Love to help others look and feel fab? Turn your passion into a rewarding role with the growing ... On average, our Sales Associates make $18-$22+ per hour!* As a Sales Associate, you're the first ...

Front Desk Sales Associate

Redlands, CA

$16.90 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Love to help others look and feel fab? Turn your passion into a rewarding role with the growing ... On average, our Sales Associates make $18-$22+ per hour!* As a Sales Associate, you're the first ...

Front Desk Sales Associate

Chino Hills, CA

$16.90 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Love to help others look and feel fab? Turn your passion into a rewarding role with the growing ... On average, our Sales Associates make $18-$22+ per hour!* As a Sales Associate, you're the first ...

Sales Associate/Front Desk

Diamond Bar, CA · On-site

$24K - $42K/yr

  • PTO

Do you have a passion for helping others? At one of the Massage Envy franchise, we support and ... associate at Massage Envy involves a variety of responsibilities aimed at helping clients ...

Showing results 21-40

Help Desk Associate information

See Rialto, CA salary details

$14

$21

$33

How much do help desk associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for help desk associate in Rialto, CA is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $24.09 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Rialto, CA?

The most popular types of Help Desk jobs in Rialto, CA are:

What job categories do people searching Help Desk Associate jobs in Rialto, CA look for?

The top searched job categories for Help Desk Associate jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Help Desk Associate jobs?

Cities near Rialto, CA with the most Help Desk Associate job openings:

Infographic showing various Help Desk Associate job openings in Rialto, CA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $44,772 per year, or $21.5 per hour.

$25.30 - $26.89/hr

Full-time

Re-posted 13 days ago


Pomona Valley Hospital Medical Center rating

9.2

Company rating: 9.2 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

7th of 1,060 rated hospitals


Job description

Position Summary: Responsible for the safety of hospital lobbies by being the first security representative that Associates, patients and visitors see when they enter the hospital. Checks in visitors, vendors and contractors by using and maintaining the electronic visitor log system. Ensures the compliance of visitation rules and safety procedures in the hospital. Acts as a liaison between hospital customers and hospital Associates. Provide directions to customers and answers all visitation questions in a professional and courteous manner. May be assigned to work at the hospital desks in lobbies and/or parking booths. Provides parking directions to customers as well as the directions to hospital services or special events when working the parking booths. Reports suspicious circumstances and maintains direct lines of communication with security dispatch and security officers. Monitors computer systems at the front desk as assigned. May perform other duties as assigned.
Required Qualifications: High school diploma or equivalent. AHA (American Heart Association) HeartSaver certification or the ability to obtain within fourteen (14) days of position classification. Strong public relations/communication skills.
[Preferred Qualifications]:Prior experience in Customer Service or related field.

Salary Range: $25.30 - $26.89 hourly. Salary will be commensurate with experience.
SALARY RANGE INCLUDES EVENING SHIFT DIFFERENTIAL

As part of our ongoing effort to remain an employer of choice, eligible employees who work qualifying weekend shifts receive a competitive weekend rate.


What Pomona Valley Hospital Medical Center employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Pomona Valley Hospital Medical Center logo

About Pomona Valley Hospital Medical Center

Sourced by ZipRecruiter

PVHMC is a nationally recognized and accredited 412-bed, not-for-profit community medical center, proudly serving residents in eastern Los Angeles and western San Bernardino counties. With four Centers of Excellence – The Robert and Beverly Lewis Family Cancer Care Center, Stead Heart and Vascular Center, Women and Children’s Center and Trauma Center – PVHMC offers residents specialized services close to home.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pomona, CA, US

Year founded

1903

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