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Help Desk Associate Jobs in Frederick, MD (NOW HIRING)

Front Desk Sales Associate

Leesburg, VA

$14 - $17.75/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Front Desk Sales Associate

Leesburg, VA · On-site

$14 - $17.75/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Front Desk Sales Associate

Leesburg, VA · On-site

$14 - $17.75/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Front Desk Sales Associate

Leesburg, VA · On-site

$13.50 - $17/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

IT Support Technician

Rockville, MD · On-site

$22 - $30/hr

Experience: 2 to 4 years of hands-on experience in an enterprise Desktop Support, IT Help Desk, or ... Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.

Service Associate

Boyds, MD · On-site

$15 - $16/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

Service Associate - Night

Boyds, MD · On-site

$16 - $17/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

Showing results 41-60

Help Desk Associate information

See Frederick, MD salary details

$13

$19

$30

How much do help desk associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for help desk associate in Frederick, MD is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.36 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Frederick, MD? The most popular types of Help Desk jobs in Frederick, MD are:
What are popular job titles related to Help Desk Associate jobs in Frederick, MD? For Help Desk Associate jobs in Frederick, MD, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Frederick, MD look for? The top searched job categories for Help Desk Associate jobs in Frederick, MD are:
What cities near Frederick, MD are hiring for Help Desk Associate jobs? Cities near Frederick, MD with the most Help Desk Associate job openings:
Infographic showing various Help Desk Associate job openings in Frederick, MD as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $41,523 per year, or $20 per hour.

Front Desk Sales Associate

PCRK Group

Leesburg, VA

$14 - $17.75/hr

Full-time

Re-posted 10 days ago


Job description

Description

Are you a charismatic, results-driven individual who loves connecting with people and closing deals? Join our team at Massage Envy as a Sales Associate, where you'll play a pivotal role in driving sales, creating memorable customer experiences, and achieving ambitious goals in a fast-paced, rewarding environment!


As a Sales Associate, you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a high-energy sales position perfect for someone who thrives on competition, loves influencing others, and is motivated by hitting and exceeding targets. If you're outgoing, confident, and ready to take ownership of your success, we want you on our team!


Key Responsibilities:

  • Drive Sales Success: Actively promote and sell Massage Envy's membership programs, retail products, and premium services to meet or exceed individual and location sales targets.
  • Engage and Persuade: Greet every guest with enthusiasm, confidently communicate the value of our services, and make personalized recommendations to match clients with the right wellness solutions.
  • Build Relationships: Create a welcoming, high-energy environment by connecting with clients, learning their needs, and using your influence to foster loyalty and repeat business.
  • Close Deals: Skillfully handle inquiries, overcome objections, and convert leads into memberships and product sales with a confident, solution-oriented approach.
  • Manage Sales Operations: Efficiently handle appointment scheduling, phone inquiries, and transactions while maintaining a clean and organized sales area.
  • Compete and Win: Take ownership of your performance, track your progress against goals, and proactively suggest ideas to boost location sales and performance.
  • Stay Productive: Maintain a time management plan to stay focused and maximize sales opportunities throughout the day.
  • Uphold Our Brand: Embody Massage Envy's Mission, Vision, and Values by delivering exceptional service and creating a positive, professional atmosphere.
  • Team Collaboration: Support your team in achieving collective sales and operational goals while bringing energy and ideas to the table.
  • Daily Excellence: Complete regular cleaning checklists to ensure a pristine sales environment.

Requirements

What We're Looking For:

  • A persuasive, outgoing personality who loves engaging with people and influencing decisions.
  • A competitive, goal-oriented mindset with a proven ability to hit or exceed sales targets.
  • Strong communication and relationship-building skills to connect with clients and close sales.
  • Confidence in a fast-paced, dynamic environment where you can take initiative and drive results.
  • Organizational skills to juggle multiple tasks while keeping sales at the forefront.
  • Passion for wellness and a belief in the value of Massage Envy's services.
  • Ability to stand for extended periods and maintain a professional, energetic presence.
  • Previous sales experience is a plus, but we're looking for drive and personality above all!

Why Join Us?

  • Be part of a vibrant, supportive team where your energy and ideas make a difference.
  • Opportunity to shine in a role that rewards persuasion, hustle, and results.
  • Competitive compensation with performance-based incentives for top performers.
  • Training and support to help you master our services and sales processes.
  • A fun, fast-paced environment where you can grow your sales skills and career.

Ready to Lead the Way in Sales? If you're a confident, persuasive go-getter who's ready to crush sales goals and create unforgettable customer experiences, apply now to join Massage Envy as a Sales Associate! Let's win together.


We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, PCRK will provide reasonable accommodations for qualified individuals with disabilities. *ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.