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Help Desk Associate Jobs in Augusta, GA (NOW HIRING)

Benchmark

Front Desk Supervisor

Aiken, SC · On-site

$14.50 - $18.75/hr

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid ... We are looking for a highly motivated individual to join our Front Desk team as Front Desk ...

Benchmark

Front Desk Agent

Aiken, SC · On-site

$12.25 - $15.25/hr

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid ... While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest ...

Benchmark

Front Desk Agent

Aiken, SC · On-site

$20/hr

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid ... While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest ...

Stonebridge Companies

Front Desk Agent

Aiken, SC · On-site

$12.25 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operate the front desk according to standard operating procedures and with exceptional guest ... Associate demonstrates INITIATIVE * Asks for and offers help when needed. * Includes appropriate ...

Stonebridge Companies

Front Office Supervisor

Aiken, SC · On-site

$24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for satisfaction scores for the front desk operations. Addresses any deficiencies in ... helpful resources, and does not stop at the first answer he/she comes across. Associate ...

Benchmark

Night Auditor

Aiken, SC · On-site

$21/hr

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid ... We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor.

Ross Stores

Assistant Store Manager

Augusta, GA

... Associates in providing efficient and friendly service at the registers, Customer Service desk ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Ross Stores

Assistant Store Manager

Augusta, GA · On-site

... Associates in providing efficient and friendly service at the registers, Customer Service desk ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Ross Stores

Assistant Store Manager

Augusta, GA · On-site

... Associates in providing efficient and friendly service at the registers, Customer Service desk ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Ross Stores

Assistant Store Manager

North Augusta, SC · On-site

... Associates in providing efficient and friendly service at the registers, Customer Service desk ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Ross Stores

Store Manager

Augusta, GA · On-site

... Associates in providing efficient and friendly service at the registers, Customer Service desk ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Ross Stores

Store Manager

Augusta, GA

... Associates in providing efficient and friendly service at the registers, Customer Service desk ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Ross Stores

Store Manager

Augusta, GA

... Associates in providing efficient and friendly service at the registers, Customer Service desk ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Stonebridge Companies

Guest Services Supervisor

Aiken, SC · On-site

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience in hotel operations, front desk, bartending, or food & beverage preferred * Ability to ... Associate demonstrates INITIATIVE * Asks for and offers help when needed. * Includes appropriate ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Augusta, GA

Help Desk Associate information

See Augusta, GA salary details

$13

$20

$31

How much do help desk associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for help desk associate in Augusta, GA is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.64 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Augusta, GA?

The most popular types of Help Desk jobs in Augusta, GA are:

What are popular job titles related to Help Desk Associate jobs in Augusta, GA?

For Help Desk Associate jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Augusta, GA look for?

The top searched job categories for Help Desk Associate jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Help Desk Associate jobs?

Cities near Augusta, GA with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Augusta, GA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $41,969 per year, or $20.2 per hour.

Hotel Front Desk Clerk - Home2 Suites

PLAMONDON COMPANIES MASTER

Grovetown, GA • On-site

$13.50/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 4 days ago

Job description

At Plamondon Hospitality Partners, people are the heart of our business. Our success starts with the associates who work in our hotels. We take great pride in hiring honest, hard-working, reliable people, who share our principles. We encourage getting the most out of life through family, safety, community involvement, education, and our relentless gracious, and urgent attention to you.
Our Front Desk Associates are the heart of our hotel, creating unforgettable experiences with their warm, welcoming personalities. You'll be the first impression guests have and the key to making their stay exceptional!
Availability:
What you'll do:
  • Greet guests with a genuine smile and friendly demeanor, making them feel right at home from the moment they arrive.
  • Manage guest bookings with precision, handling check-ins, check-outs, and inquiries while ensuring a seamless and pleasant process. You'll also answer phones, process transactions, and more, all with a positive attitude!
  • Collaborate with all departments to meet guest requests and deliver top-notch service, helping ensure every stay is smooth and stress-free.
  • Take on additional responsibilities as needed, keeping things running smoothly and supporting your team whenever necessary.
  • Stay active! This role involves staying on your feet-sitting, bending, climbing, standing, reaching, and walking for up to 90% of your day, with occasional lifting up to 60 lbs.
Why Work With Us?
  • Bi-Weekly Pay
  • Flexible Scheduling - We offer flexible shifts to fit your life, whether it's school, sports, or personal commitments. We do ask for availability on weekends and holidays during peak times.
  • College Tuition & Driver's Education Reimbursement - We invest in your future! Get support for your college tuition or driver's education to help you grow both personally and professionally.
  • Employee Discount Programs
  • Opportunities for Growth - Start with us as a Front Desk Agent and grow your career! We love promoting from within, allowing you to advance in roles or other positions within our hotel family.
  • 401(k) Program with Match - Plan for your future by participating in our 401(k) program after meeting eligibility requirements. We even offer a company match!
  • Medical, Dental, and Vision Benefits - Full-time employees are eligible for comprehensive health benefits with individual and family coverage options. Stay healthy with our medical, dental, and vision plans after the required waiting period.
  • Referral Program - Know someone who would be a great fit? Refer them, and you can earn rewards for bringing talented people to our team.

Apply Now and Start Your Journey:
Ready to kickstart your career with Plamondon Hospitality Partners? Whether you're seeking your first job or a new opportunity in hospitality, we'd love to hear from you! Apply online or stop by one of our properties in person. Don't miss out-join the Plamondon Hospitality Partners team today and be part of a company that values growth, teamwork, and exceptional service!
At Plamondon Hospitality Partners, we believe that diverse perspectives and backgrounds make our team stronger and more innovative. We are proud to be an Equal Opportunity Employer and are committed to fostering an inclusive environment for all employees. Plamondon Hospitality Partners participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. This ensures we comply with federal regulations while hiring the best talent for our team.

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