ZipRecruiter

Log In

2

Remote Cyber Security Help Desk Jobs in Augusta, GA

Ksb

Regional Sales Manager

Grovetown, GA · Remote

Remote Shift: 1st Region: Southern California and surrounding Industry Segments: Sand & gravel ... Be the technical slurry pumping specialist in the market area and help the customer to trouble ...

All JobsCyber Security Help Desk JobsRemote Cyber Security Help Desk JobsRemote Cyber Security Help Desk Jobs in Augusta, GA

Remote Cyber Security Help Desk information

See Augusta, GA salary details

$42.3K

$87.6K

$136.3K

How much do remote cyber security help desk jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote cyber security help desk in Augusta, GA is $87,580.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,800.00 and $105,300.00 per year, depending on experience, location, and employer.

What is a remote cyber security help desk?

A Remote Cyber Security Help Desk is a support service that assists users and organizations with cybersecurity-related issues from a remote location. Professionals in this role help identify, troubleshoot, and resolve security incidents such as phishing attempts, malware infections, and unauthorized access. They also provide guidance on best practices, implement security protocols, and may assist with security software installation and updates. This service enables organizations to maintain strong security measures without needing on-site staff, making it both flexible and cost-effective.

What are the key skills and qualifications needed to thrive as a remote cyber security help desk professional?

To thrive as a Remote Cyber Security Help Desk professional, you need a solid understanding of cybersecurity principles, troubleshooting, and network fundamentals, typically supported by a relevant degree or certifications like CompTIA Security+ or Cisco CCNA. Familiarity with security information and event management (SIEM) tools, ticketing systems, and remote desktop software is crucial for daily operations. Excellent communication, problem-solving abilities, and patience are standout soft skills for assisting users and collaborating with teams in sensitive situations. These skills ensure timely incident resolution, maintain organizational security, and foster user trust in a remote support environment.

What are some common challenges faced by remote cyber security help desk professionals, and how can they be addressed?

Remote Cyber Security Help Desk professionals often encounter challenges such as troubleshooting complex security issues without physical access to devices, managing high-priority incidents across different time zones, and effectively communicating technical information to non-technical users. To address these, it’s important to utilize robust remote access tools, maintain clear documentation, and develop strong communication skills. Additionally, staying up to date with the latest threats and security protocols can help professionals provide timely and accurate support while working remotely.

What is the difference between Remote Cyber Security Help Desk vs Remote IT Support Specialist?

AspectRemote Cyber Security Help DeskRemote IT Support Specialist
CertificationsCompTIA Security+, CISSP, or equivalentCompTIA A+, Network+, or similar
Work EnvironmentCustomer support, security incident response, troubleshooting security issuesGeneral IT troubleshooting, hardware/software support, network issues
Employer & Industry UsageCybersecurity firms, security teams in various industriesIT departments across multiple industries, tech companies

Remote Cyber Security Help Desk roles focus on security-specific support, incident handling, and certifications, while Remote IT Support Specialists handle broader technical issues. Both roles often work remotely and require technical skills, but their core responsibilities and certifications differ.

What are popular job titles related to Remote Cyber Security Help Desk jobs in Augusta, GA?

For Remote Cyber Security Help Desk jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Cyber Security Help Desk jobs in Augusta, GA look for?

The top searched job categories for Remote Cyber Security Help Desk jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Remote Cyber Security Help Desk jobs?

Cities near Augusta, GA with the most Remote Cyber Security Help Desk job openings:

Remote Cyber Security Help Desk jobs near you
Infographic showing various Remote Cyber Security Help Desk job openings in Augusta, GA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $87,580 per year, or $42.1 per hour.

Associate Cybersecurity Engineer - Controls

Eliassen Group

Aiken, SC • Remote

$25 - $27/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago

Job description

Description:

Aiken, SC - mostly on site, hybrid role in the government / energy sector (on‑site with limited remote flexibility)

Our client seeks an Associate Security Engineer to support cybersecurity controls within a highly regulated environment. This role focuses on assisting with the design, implementation, and evaluation of security measures aligned to the NIST Cybersecurity Framework and supporting the protection of enterprise systems, networks, and data.

This is an excellent opportunity for early‑career cybersecurity professionals who are eager to grow their skills in governance, risk, and compliance while working alongside senior engineers in a mission‑critical environment.

The role will assist with investigation, design, and development of software and hardware security technologies, maintain access controls, and help ensure data integrity and confidentiality.

The position is hybrid in Aiken, SC with an anticipated schedule of 6:00 a.m. to 4:30 p.m. The engagement is a six month contract with potential extensions.

Due to federal security clearance requirements, applicant must be a United States Citizen or Permanent Resident

Pay Rate: $25-$27 per hour W2.

Responsibilities:
  • Assist in the investigation, design, and implementation of cybersecurity controls across systems and networks
  • Support security activities aligned to the NIST Cybersecurity Framework (Identify, Detect, Respond, Recover)
  • Help maintain the integrity of workstations, servers, and networks through access controls and secure lifecycle processes
  • Support data confidentiality and integrity through encryption and data retention technologies
  • Work with vendors and internal teams to develop and evaluate technical security solutions
  • Participate in group problem‑solving and collaborate effectively with both technical and non‑technical stakeholders
  • Conduct research using available cybersecurity resource materials and apply findings to real‑world use cases
  • Contribute to documentation, policies, and procedures to ensure alignment with regulatory and customer requirements
  • Maintain a strong safety mindset and follow all safety rules and training requirements
Experience Requirements:
  • Foundational knowledge of cybersecurity principles, protections, or frameworks
  • Basic understanding of computer systems, operating systems, and networking concepts
  • Strong written communication and documentation skills
  • Ability to work primarily on‑site with limited telework options
  • Demonstrated willingness to learn complex cybersecurity requirements in regulated environments
  • Comfortable asking for guidance and working under supervision from senior technical staff

Preferred Experience

  • Exposure to NIST SP 800‑series guidance or the Risk Management Framework (RMF)
  • Experience supporting cybersecurity activities such as:
    • System categorization
    • Control selection and implementation
    • Security assessments and authorization support
    • Continuous monitoring
  • Familiarity with governance, compliance, or technical security documentation
  • Previous experience holding a federal or energy‑sector security clearance within the past two years

Additional Details

  • Full‑time schedule with flexibility across standard workweek formats
  • Overtime may be required at times to meet project deliverables
  • Candidate must be able to obtain and maintain a federal security clearance; an active clearance is not required to start ***Ability to obtain and maintain a USA government federal agency security clearance. Prior clearance within two years is preferred (requires US citizenship)***
Education Requirements:
  • Bachelor’s degree in an IT‑related discipline (e.g., Cybersecurity, Information Technology, Computer Science, Software or Computer Engineering), or
  • Non‑IT Bachelor’s degree with relevant cybersecurity experience, or
  • Associate degree in an IT‑related field with additional relevant experience, or
  • High school diploma with significant equivalent hands‑on experience in cybersecurity or IT
  • *** Knowledge of computer and network digital systems used in business or process applications. Detailed knowledge in specific operating systems is desirable.
Recruitment Transparency Notice
 
Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (noreply@eliassen.com, 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.
 

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact fraud@eliassen.com.

 
About Eliassen Group:
 
Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.
 
Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.
 
Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
 
Eliassen Group logo

About Eliassen Group

Sourced by ZipRecruiter

Eliassen Group provides strategic consulting and talent solutions to drive our clients' innovation and business results. Our purpose is to positively impact the lives of our employees, clients, consultants, and the communities in which we operate. Leveraging over 30 years of success, our expertise in talent solutions, life sciences consulting, Agile consulting, cloud services, risk management, business optimization, and managed services enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA, and with offices from coast to coast, Eliassen Group offers local community presence and deep networks, as well as national reach.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Reading, MA, US

Year founded

1989

View All Eliassen Group Jobs