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Help Desk Associate Jobs in Augusta, GA (NOW HIRING)

KnitWell Group

Assistant Store Manager

Augusta, GA · On-site

... that help you get the most from your career, life, and wardrobe. Position Overview ... Coaching Associates on client interactions & performance to maximize productivity & capture client ...

Benchmark

Housekeeping Supervisor

Aiken, SC · On-site

$20/hr

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid ... Coordinate activities with Front Desk Supervisor and staff. * Reports maintenance needs accordingly

Topgolf International, Inc.

Golf Services

Augusta, GA · On-site

$15.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What You'll Need to Succeed as a Golf Service Associate * A Positive Attitude - Because being a ... Provide detailed information about the venue, gameplay, and current promotions, helping players ...

Topgolf

Golf Services

Augusta, GA · On-site

$15.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What You'll Need to Succeed as a Golf Service Associate * A Positive Attitude - Because being a ... Provide detailed information about the venue, gameplay, and current promotions, helping players ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Augusta, GA

Help Desk Associate information

See Augusta, GA salary details

$13

$20

$31

How much do help desk associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for help desk associate in Augusta, GA is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.64 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Augusta, GA?

The most popular types of Help Desk jobs in Augusta, GA are:

What are popular job titles related to Help Desk Associate jobs in Augusta, GA?

For Help Desk Associate jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Augusta, GA look for?

The top searched job categories for Help Desk Associate jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Help Desk Associate jobs?

Cities near Augusta, GA with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Augusta, GA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $41,969 per year, or $20.2 per hour.

MSMA -Basic Medical Assisting Skills Faculty

GOODWILL INDUSTRIES OF MIDDLE GA

Augusta, GA • On-site

$25 - $30/hr

Other

Re-posted 2 days ago

Job description

Position Overview:
This is not a remote position. Helms College is seeking a dedicated Basic Medical Assisting Adjunct Faculty to deliver high-quality instruction to students preparing for careers in the healthcare field. Typical work hours fall between 8:30am -3:00pm for our Day Courses and/or 5:30 PM and 10:30 PM two evenings per week for our Evening Classes
The ideal candidate will be passionate about student success and bring both clinical expertise and real-world experience from a medical setting. This role plays a key part in preparing students for industry certification, job readiness, and ethical service in healthcare environments.
Essential Duties & Responsibilities:
• Deliver engaging instruction in accordance with the approved MSMA curriculum
• Maintain classroom and clinical lab environments that promote hands-on learning
• Provide regular feedback, guidance, and support to students
• Participate in campus events such as open houses, graduation, and student enrichment activities
• Maintain accurate attendance, grading, and student records
• Demonstrate professionalism, accountability, and a commitment to Helms College's mission
• Ensure compliance with institutional, accreditation, and industry standards
• Collaborate with faculty and staff to support student retention and completion
Required Qualifications:
• Graduate of an accredited medical assisting program, having earned a certificate, diploma, or degree
• Three (3) years of recent experience in a medical facility
• Must be certified or registered (CMA, RMA, LPN, RN, or CCMA), or able to obtain certification within 90 days of hire
• Availability to work Morning (8:30 - 3:00pm) for our Morning Classes and/or afternoon/evening hours (5:00 PM - 10:30 PM) for our Evening Classes two to three nights per week.
• Strong communication skills and a sincere passion for helping students achieve their goals
Preferred Qualifications:
• Associate's degree or higher in a healthcare-related field
• Experience working in a medical office setting (e.g., front desk, clinical support, patient coordination)
• Experience teaching

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