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Help Desk Associate Jobs in Rhode Island (NOW HIRING)

Brownhealth

Information Desk Representative

Providence, RI · On-site

$19.75 - $20.15/hr

High School Graduate required; associate degree preferred. Excellent interpersonal skills. Critical ... Some medical terminology helpful. Excellent telephone and customer service skills. Superb verbal ...

Morley

Meeting and Event Coordinator (Remote)

Carolina, RI · Remote

$20.50 - $27.25/hr

... nurse help desk * Patient advocacy with free 24/7 support for benefit questions and claims ... Associate wellness program with rewards for annual checkups * Programs to quit tobacco use and ...

TERRACON

Billing Coordinator

Providence, RI · On-site

Associate's degree preferred. * A valid driver's license with acceptable violation history may be ... Answer Help Desk calls relating to billing and resolve billing application and procedural errors ...

TERRACON

Billing Coordinator

Providence, RI · On-site

$27.78 - $38.78/hr

Answer Help Desk calls relating to billing and resolve billing application and procedural errors ... Associate's degree preferred. * A valid driver's license with acceptable violation history may be ...

Morley

Vehicle Return Clerk (Remote - Michigan)

Carolina, RI · Remote

$17 - $22.75/hr

... nurse help desk * Patient advocacy with free 24/7 support for benefit questions and claims ... Associate wellness program with rewards for annual checkups * Programs to quit tobacco use and ...

CertaPro Painters

Production Associate

Warwick, RI · On-site

$75K - $85K/yr

... behind a desk? At CertaPro Painters ® , we offer a clear path to leadership, strong earning ... Help build a positive, high-performing team culture where people take pride in their work and look ...

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Showing results 21-40

All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Rhode Island

Help Desk Associate information

See Rhode Island salary details

$14

$21

$32

How much do help desk associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for help desk associate in Rhode Island is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.56 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Rhode Island? The most popular types of Help Desk jobs in Rhode Island are:
What are popular job titles related to Help Desk Associate jobs in Rhode Island? For Help Desk Associate jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Rhode Island look for? The top searched job categories for Help Desk Associate jobs in Rhode Island are:
What cities in Rhode Island are hiring for Help Desk Associate jobs? Cities in Rhode Island with the most Help Desk Associate job openings:
Help Desk Associate jobs near you

Night Guest Laundry Attend-PT-102020

Extended Stay America

West Warwick, RI • On-site

Part-time

Vision, Retirement

Posted 19 days ago

Job description

POSITION PURPOSE AND SUMMARY
The Night Guest Laundry Attendant ("NGLA") associate must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures. The NGLA is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards.
Watch A Day in the Life video for Night Guest Laundry Attendant
https://vimeo.com/showcase/5180017/video/347336392
MAJOR / KEY JOB DUTIES
  • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
  • Assists guests overnight, checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures.
  • Processes all laundry in compliance with company standards. This includes, but is not limited to, treating for stains, washing, drying and folding linens, terry, blankets, coverlets and shower curtains.
  • Process all dishware in compliance with company standards. This includes, but is not limited to, washing, drying and packaging.
  • Stocks all housekeeping carts, cart rooms and laundry rooms with appropriate products to ensure that PAR levels are+ maintained throughout the entire building, in compliance with brand standards.
  • Process reservations, registrations, payments, and departures in accordance with company guidelines and procedures.
  • Sets up and maintains the grab and go breakfast in accordance with brand standards.
  • Conducts periodic daily tours of the property to inspect for cleanliness, collecting trash and maintenance in accordance with standards.
  • Complies with all company policies and procedures, including prompt reporting of safety and security issues directly to the manager or the appropriate authorities, cash handling and key control.

OTHER DUTIES
  • Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
  • Responsible for maintaining overall hotel cleanliness.
  • And any other duties as requested by the management team.

The typical shift for this position is 11:00pm to 7:00am
BENEFITS
  • Weekly Pay!
  • Competitive Wages
  • Great working environment
  • Employee Recognition Programs
  • Vision Insurance
  • 401(k) Savings Plan
  • Employee Assistance Program (EAP)
  • Employee Perks Program offering discounts to major companies

Compensation
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
  • Understand and communicate in English proficiently to interact with guests and associates.
  • Operate the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
  • Understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Complete routine reports and correspondence.
  • Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Apply good judgment at all times.
  • Manage problems, address and solve guest-related issues.

ENVIRONMENTAL JOB REQUIREMENTS
  • Regularly required to remain stationary; navigate the hotel; handle, reach, and detect objects, tools, and controls and detect scent and sounds.
  • Frequently required to bend and position self to access low areas.
  • Frequently required to lift and/or move laundry and dishes up to 25 pounds.
  • On occasion one must push/pull carts weighing up to 50 lbs.
  • Occasionally required to traverse heights and remain stabilize while doing so.
  • Frequently works in outside weather conditions (depending on hotel).
  • Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
  • The work environment will typically be at moderate to loud noise levels.
  • The associate may be asked to travel to help additional locations within a reasonable geography.

MINIMUM QUALIFICATIONS
  • High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

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