Help Desk Assistant Jobs in Turlock, CA (NOW HIRING)

The Learning Commons is the campus resource for learning support. They offer peer-led learning support for a variety of courses through Supplemental Instruction, Tutoring, and Writing Centers along with resources, strategies, and workshops to help students reach their academic goals. Please visit the Learning Commons website for more information about the center: https://www.csustan.edu/learning-commons.

Duties include but are not limited to:

• Greets guests and route to the appropriate department/staff.
• Assist with filing and tracking using paper and electronic systems Assist with running errands to other buildings/departments.
• Assist with data entry. Assist with answering phones, emails and routing inquires to the appropriate staff in a professional manner.
• Assists with referring students to other campus and community resources. Assist with logistics for meetings, outreach and events.
• Assists with development of marketing materials and social media connections.
• Communicates and works with teams to complete projects.
• Assist students in scheduling appointments and responding to inquires using our learning center management platform, StanTutor.
• Monitor and assist with any questions asked. Other duties as assigned.
• Other duties as assigned.

• Demonstrates ability to welcome and connect students with services and staff.
• Demonstrates ability to work on a team.
• Demonstrates responsibility and dependability with strong organizational skills.
• Demonstrates ability to work independently with numerous interruptions.
• Demonstrates ability to maintain confidentiality.
• Demonstrates excellent interpersonal and communication skills.
• Demonstrate excellent problem-solving and critical thinking skills.
• Demonstrates ability to work 10-20 hours per week.
• Demonstrates ability to follow directions.
• Demonstrates ability to work with a diverse population.
• Demonstrates working knowledge of Microsoft Office programs.
• Demonstrates ability to market, promote and encourage use of services.
• Be able to work remotely from home and have reliable internet (if needed).

• Undergraduate students must be registered/enrolled in a minimum of six (6) Fall/Spring units.
• Post-baccalaureate students in a graduate program must be registered in a minimum of four (4) Fall/Spring units.
• Student coordinator appointments are based on experience in the position, generally a year or more of work experience in the front desk position.

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at  https://www.csustan.edu/epc/clery-safety-reports. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

Equal Employment Opportunity

The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply.

Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351.  California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD.  As a federal contractor, we are committed to attracting a diverse applicant pool.  Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at:  https://www.dol.gov/ofccp/regs/compliance/sec503/Self_ID_Forms/VoluntarySelf-ID_CC-305_ENG_JRF_QA_508c.pdf.

CSU Stanislaus hires only individuals lawfully authorized to work in the United States.  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.

The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.

INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE

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