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Help Desk Assistant Jobs in Paramount, CA (NOW HIRING)

mpi

Temporary Help Desk Technician

Los Angeles, CA · On-site

$21.50 - $29/hr

MPI has an immediate opportunity for a Temporary IT Help Desk Technician to provide professional ... Identity, Access, and Security Operations Support * Assist with user account lifecycle support ...

GT'S Living Foods

Help Desk Technician I

Los Angeles, CA · On-site

$27 - $30/hr

Bilingual; speak, read & write Spanish fluently (preferred) The objective of the Help Desk team is to diagnose and resolve issues in a timely manner and assist other departments with IT-related ...

GT'S Living Foods

Help Desk Technician I

Vernon, CA

$27 - $30/hr

Bilingual; speak, read & write Spanish fluently (preferred) The objective of the Help Desk team is to diagnose and resolve issues in a timely manner and assist other departments with IT-related ...

BCBG Maxazria

Help Desk Analyst-Temp

Vernon, CA · On-site

$20.75 - $28.25/hr

... * Assist in the documentation and revision of Helpdesk/IT processes. * Perform any other duties ... Desk. Competencies: * A degree in MIS, Computer Science, Telecommunications or other related ...

BCBG Maxazria

Help Desk Analyst-Temp

Vernon, CA

$20.75 - $28.25/hr

... * Assist in the documentation and revision of Helpdesk/IT processes. * Perform any other duties ... Desk. Competencies: * A degree in MIS, Computer Science, Telecommunications or other related ...

TOTAL WAREHOUSE INC

IT Help Desk I

Anaheim, CA

Description The IT Help Desk I position provides day-to-day technical support to employees and ... Troubleshoot Microsoft Outlook, Teams, OneDrive, and other Microsoft 365 applications. * Assist ...

Mendocino Farms

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site +1

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... * Assist with hardware and software rollouts: staging devices, configuring, deploying ...

Total Warehouse

IT Help Desk I

Anaheim, CA · On-site

$22 - $30/hr

The Junior IT Help Desk position provides day-to-day technical support to employees and assists ... Troubleshoot Microsoft Outlook, Teams, OneDrive, and other Microsoft 365 applications. * Assist ...

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Help Desk Assistant information

See Paramount, CA salary details

$10

$21

$34

How much do help desk assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for help desk assistant in Paramount, CA is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.33 per hour, depending on experience, location, and employer.

What is a help desk assistant?

A help desk assistant specializes in providing users of technology with support and services. Your main duties are to address all customer or user issues, along with common technological problems. You monitor the help desk email, inbox and answer questions over the phone, and work with customers in person. If there are persistent problems, you fill out reports to pass along to your supervisor or manager. Qualifications for this job include career experience in IT support, analytical problem-solving skills, and excellent verbal and written communication abilities.

What are the key skills and qualifications needed to thrive as a help desk assistant?

To thrive as a Help Desk Assistant, you need foundational knowledge of computer systems, troubleshooting skills, and typically a relevant IT certification or associate degree. Familiarity with ticketing systems like Zendesk, remote desktop tools, and common operating systems is crucial. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills ensure that technical issues are resolved efficiently, leading to higher user satisfaction and smooth organizational operations.

What are some of the most common challenges help desk assistants face when supporting users, and how can these be effectively managed?

Help Desk Assistants often encounter challenges such as managing high volumes of support requests, troubleshooting diverse technical issues, and communicating complex solutions to users with varying technical knowledge. To effectively handle these situations, it's important to prioritize tasks, use ticketing systems efficiently, and practice clear, empathetic communication. Continuous learning about new technologies and collaboration with more experienced team members can also help resolve issues more efficiently and improve user satisfaction.

What is the difference between Help Desk Assistant vs Technical Support Specialist?

AspectHelp Desk AssistantTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, IT support teamsIT departments, customer support, remote troubleshooting
Employer & IndustryBusinesses, government agencies, educational institutionsSimilar industries, often more technical roles
Common Search & ComparisonAssisting users with basic IT issuesResolving more complex technical problems

The Help Desk Assistant typically handles basic user support and troubleshooting, often working in help desk environments. In contrast, a Technical Support Specialist deals with more complex technical issues, requiring deeper technical knowledge. Both roles share similar credentials and work environments, but the Technical Support Specialist usually requires more advanced skills and certifications.

What qualifications do I need for a help desk assistant?

Help desk assistants typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, software, and operating systems. Strong communication skills, problem-solving abilities, and familiarity with ticketing systems or remote support tools are also important. Certifications such as CompTIA A+ can enhance job prospects but are not always required.
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What are the most commonly searched types of Help Desk jobs in Paramount, CA?

The most popular types of Help Desk jobs in Paramount, CA are:

What cities near Paramount, CA are hiring for Help Desk Assistant jobs?

Cities near Paramount, CA with the most Help Desk Assistant job openings:

Help Desk Assistant jobs near you
Infographic showing various Help Desk Assistant job openings in Paramount, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $45,684 per year, or $22 per hour.

Esports Arena Desk Assistant

University of South Carolina

Los Angeles, CA • On-site

$9.50/hr

Part-time

Re-posted 10 days ago

Job description

Posting Summary
Logo Posting Number STU00049PO23 Job Title Student Employee Internal Title Esports Arena Desk Assistant Campus Upstate College/Division USC Upstate College/Division Level Department UPS Campus Recreation Advertised Salary $9.50/hour Location of Vacancy USC Upstate, Spartanburg, SC Part/Full Time Part Time Hours per week 20 Work Schedule
Schedule is flexible and based on availability. Up to 20 hours per week may be available
Job Search Category Student Employee
Position Description
Advertised Job Summary
The Esports Arena Desk Assistant will be trained to assist with the daily operations of the USC Upstate Esports Arena & Gaming lounge. The position will enforce arena policy and code of conduct, provide guidance to club members and visitors, clean the arena and computer stations, troubleshoot technical issues, respond to student inquiries and suggestions, monitor student arena sign-in and computer station usage, and provide arena tours to interested parties.
Standard Esports Arena & Gaming Lounge work hours are Monday - Sunday, 10:00 AM to 12:00 Midnight, but may vary based on operational needs.
The Esports Arena Desk Assistant will report directly to the Director of Esports Operations in the Department of Recreation.
Qualifications
Applicants must
  • be sociable and amicable and should be able to greet students and other guests entering the facility and engage in prolonged conversations as needed
  • be responsible and should be capable of working independently as needed and make suitable judgments to best assist the Arena and the student body using the facility
  • be enrolled as a student at USC Upstate with a minimum 6 hours
  • retain a 2.5 GPA as a Bachelor level student or a 3.0 GPA as a Master level student
  • maintain good financial, academic, and disciplinary standing with the university
Prior or current involvement in Esports or knowledge about the video game industry, culture, and trends is preferred. Prior customer service experience, leadership opportunities, or volunteer work is also beneficial.
Posting Detail Information
Number of Vacancies 5-10 Desired Start Date 10/23/2023 Job Open Date 08/15/2023 Job Close Date Open Until Filled Yes Special Instructions to Applicant
This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
Quicklink for Posting https://uscjobs.sc.edu/postings/155059 EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

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