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Help Desk Assistant Jobs in Paramount, CA (NOW HIRING)

Torrid

Service Desk Analyst

City Of Industry, CA

$23.15 - $28.93/hr

Friday - Tuesday- 7:00 AM - 3:30 PM Onsite 2 days a week As a Service Desk Analyst, you will assist ... Employee Assistance Program (EAP) - Aimed at helping employees address a variety of personal and ...

Highstreet IT

Service Desk Support Analyst

Los Angeles, CA · On-site

$22 - $30.25/hr

The Service Desk Analys t is the central point of contact between the customer and Highstreet ... Providing first contact resolution when possible * Assist with dispatch functions and routing of ...

Advanced Business Innovations

Be Seen First

SUPPORT DESK - Tier II Technician

Los Angeles, CA · On-site

$30 - $33/hr

... . * Assist with user onboarding/offboarding and account changes across various platforms ... of help desk or technical support experience in an MSP or multi-client environment. * Solid ...

Red Cup IT Inc

MSP Service Desk & Support

Los Angeles, CA · On-site +1

$21.50 - $29/hr

We are looking for an MSP Service Desk & Support who is responsible for providing first- and second ... * Assist with onboarding/offboarding users and device provisioning MSP Processes & Best Practices

Red Cup IT, Inc.

MSP Service Desk & Support

Los Angeles, CA · On-site +1

$21.50 - $29/hr

We are looking for an MSP Service Desk & Support who is responsible for providing first- and second ... * Assist with onboarding/offboarding users and device provisioning MSP Processes & Best Practices

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Help Desk Assistant information

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How much do help desk assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for help desk assistant in Paramount, CA is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.33 per hour, depending on experience, location, and employer.

What is a help desk assistant?

A help desk assistant specializes in providing users of technology with support and services. Your main duties are to address all customer or user issues, along with common technological problems. You monitor the help desk email, inbox and answer questions over the phone, and work with customers in person. If there are persistent problems, you fill out reports to pass along to your supervisor or manager. Qualifications for this job include career experience in IT support, analytical problem-solving skills, and excellent verbal and written communication abilities.

What are the key skills and qualifications needed to thrive as a help desk assistant?

To thrive as a Help Desk Assistant, you need foundational knowledge of computer systems, troubleshooting skills, and typically a relevant IT certification or associate degree. Familiarity with ticketing systems like Zendesk, remote desktop tools, and common operating systems is crucial. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills ensure that technical issues are resolved efficiently, leading to higher user satisfaction and smooth organizational operations.

What are some of the most common challenges help desk assistants face when supporting users, and how can these be effectively managed?

Help Desk Assistants often encounter challenges such as managing high volumes of support requests, troubleshooting diverse technical issues, and communicating complex solutions to users with varying technical knowledge. To effectively handle these situations, it's important to prioritize tasks, use ticketing systems efficiently, and practice clear, empathetic communication. Continuous learning about new technologies and collaboration with more experienced team members can also help resolve issues more efficiently and improve user satisfaction.

What is the difference between Help Desk Assistant vs Technical Support Specialist?

AspectHelp Desk AssistantTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, IT support teamsIT departments, customer support, remote troubleshooting
Employer & IndustryBusinesses, government agencies, educational institutionsSimilar industries, often more technical roles
Common Search & ComparisonAssisting users with basic IT issuesResolving more complex technical problems

The Help Desk Assistant typically handles basic user support and troubleshooting, often working in help desk environments. In contrast, a Technical Support Specialist deals with more complex technical issues, requiring deeper technical knowledge. Both roles share similar credentials and work environments, but the Technical Support Specialist usually requires more advanced skills and certifications.

What qualifications do I need for a help desk assistant?

Help desk assistants typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, software, and operating systems. Strong communication skills, problem-solving abilities, and familiarity with ticketing systems or remote support tools are also important. Certifications such as CompTIA A+ can enhance job prospects but are not always required.
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What are the most commonly searched types of Help Desk jobs in Paramount, CA?

The most popular types of Help Desk jobs in Paramount, CA are:

What cities near Paramount, CA are hiring for Help Desk Assistant jobs?

Cities near Paramount, CA with the most Help Desk Assistant job openings:

Help Desk Assistant jobs near you
Infographic showing various Help Desk Assistant job openings in Paramount, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $45,684 per year, or $22 per hour.

Part-Time Front Desk Assistant/Liaison Role

American Military Museum

South El Monte, CA • On-site

Other

Re-posted 27 days ago

Job description

Position Overview

We are seeking enthusiastic and friendly volunteers to serve as Part-Time Front Desk Assistant/Liaison Role. This role is ideal for individuals who enjoy interacting with people, have a keen eye for detail, and want to gain valuable experience in a dynamic museum environment. Whether you’re looking to fulfill community service hours or simply want to contribute to a meaningful cause, this opportunity is for you!

Responsibilities

  • Visitor Greeting: Welcome and assist visitors at the front desk, providing a warm and informative introduction to the museum.
  • Payment Processing: Learn and use the Square payment system to handle ticket sales and transactions.
  • Safety Policy: Inform visitors about museum safety policies to ensure a safe and enjoyable experience for everyone.
  • Souvenir Inventory: Assist with managing and organizing souvenir inventory, including restocking items and helping with sales.

Qualifications

  • Friendly Demeanor: Excellent interpersonal skills and a positive attitude when interacting with visitors.
  • Attention to Detail: Ability to handle transactions accurately and manage inventory efficiently.
  • Quick Learner: Willingness to learn and use the Square payment system and other museum tools.
  • Community Service: Ideal for high school students (minimum age 16) seeking community service hours, or for anyone interested in gaining valuable volunteer experience.

Benefits

  • Gain hands-on experience in a museum setting while enhancing your customer service, point-of-sale, and small business skills.
  • Contribute to a meaningful cause and help enhance the visitor experience at our museum.
  • Strengthen your resume or job application with relevant experience and references.
  • Enjoy flexible shifts and a supportive team environment.

Join our team and help keep military history alive while gaining valuable experience and skills!

Watch our video to learn more: American Military Museum

Shift available:

  • We can work around your schedule from 10:00 AM to 4:30 PM.

Apply