Trenton, NJ · On-site
$20.50 - $28/hr
Help Desk Location: Trenton, NJ Work Mode: Onsite to Hybrid Duration: 6+ months Knowledge of ... Provide assistance in the areas of site support and project specific assignments. Attempt to ...
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Trenton, NJ · On-site
$20.50 - $28/hr
Help Desk Location: Trenton, NJ Work Mode: Onsite to Hybrid Duration: 6+ months Knowledge of ... Provide assistance in the areas of site support and project specific assignments. Attempt to ...
Philadelphia, PA · On-site
$50K/yr
Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment * Understand and Follow documented service operations, policies, and procedures
Philadelphia, PA · On-site
$50K/yr
Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment * Understand and Follow documented service operations, policies, and procedures
Ipswich, MA · On-site
Answers, evaluates, and prioritizes incoming Help Desk request for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
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Ipswich, MA · On-site
Answers, evaluates, and prioritizes incoming Help Desk request for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
Dallas, TX · On-site
$50K/yr
Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment * Understand and Follow documented service operations, policies, and procedures
Dallas, TX · On-site
$50K/yr
Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment * Understand and Follow documented service operations, policies, and procedures
$50K/yr
Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment * Understand and Follow documented service operations, policies, and procedures
$50K/yr
Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment * Understand and Follow documented service operations, policies, and procedures
Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment * Understand and Follow documented service operations, policies, and procedures
Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment * Understand and Follow documented service operations, policies, and procedures
Dallas, TX · On-site
$50K/yr
Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment * Understand and Follow documented service operations, policies, and procedures
Quick apply
Dallas, TX · On-site
$50K/yr
Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment * Understand and Follow documented service operations, policies, and procedures
$70K - $77K/yr
A minimum of 2 years of experience in a help desk or technical support role, offering assistance and troubleshooting support to end users. * Demonstrated strong analytical and problem-solving ...
$70K - $77K/yr
A minimum of 2 years of experience in a help desk or technical support role, offering assistance and troubleshooting support to end users. * Demonstrated strong analytical and problem-solving ...
Charlotte, NC · On-site
$19.50 - $26.25/hr
Job Summary : Info Way Solutions is seeking a Help Desk professional to provide first-tier ... for assistance and escalate unresolved issues to higher level of support in accordance with ...
Charlotte, NC · On-site
$19.50 - $26.25/hr
Job Summary : Info Way Solutions is seeking a Help Desk professional to provide first-tier ... for assistance and escalate unresolved issues to higher level of support in accordance with ...
Dallas, TX · On-site
$50K/yr
Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment * Understand and Follow documented service operations, policies, and procedures
Dallas, TX · On-site
$50K/yr
Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment * Understand and Follow documented service operations, policies, and procedures
$20.50 - $27.75/hr
The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and ... Support Tier I/Tier II end-user assistance and escalate unresolved issues to higher-level technical ...
$20.50 - $27.75/hr
The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and ... Support Tier I/Tier II end-user assistance and escalate unresolved issues to higher-level technical ...
Quantico, VA · On-site
$65K - $70K/yr
A minimum of 2 years of experience in a help desk or technical support role, offering assistance and troubleshooting support to end users. * Demonstrated strong analytical and problem-solving ...
Quantico, VA · On-site
$65K - $70K/yr
A minimum of 2 years of experience in a help desk or technical support role, offering assistance and troubleshooting support to end users. * Demonstrated strong analytical and problem-solving ...
Fairfax, VA · On-site
Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated ... site assistance. * At least one year of teaching/training experience involving computer ...
Fairfax, VA · On-site
Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated ... site assistance. * At least one year of teaching/training experience involving computer ...
Chattanooga, TN · On-site
Help Desk Coordinator Apply now Job no: 504194 Work type: Staff Full-Time Location: Chattanooga ... Provides hands-on assistance with user login issues, account access, basic hardware and software ...
Chattanooga, TN · On-site
Help Desk Coordinator Apply now Job no: 504194 Work type: Staff Full-Time Location: Chattanooga ... Provides hands-on assistance with user login issues, account access, basic hardware and software ...
Quantico, VA · On-site
$70K - $77K/yr
A minimum of 2 years of experience in a help desk or technical support role, offering assistance and troubleshooting support to end users. * Demonstrated strong analytical and problem-solving ...
Quick apply
Quantico, VA · On-site
$70K - $77K/yr
A minimum of 2 years of experience in a help desk or technical support role, offering assistance and troubleshooting support to end users. * Demonstrated strong analytical and problem-solving ...
Quantico, VA · On-site
$65K - $70K/yr
A minimum of 2 years of experience in a help desk or technical support role, offering assistance and troubleshooting support to end users. * Demonstrated strong analytical and problem-solving ...
Quick apply
Quantico, VA · On-site
$65K - $70K/yr
A minimum of 2 years of experience in a help desk or technical support role, offering assistance and troubleshooting support to end users. * Demonstrated strong analytical and problem-solving ...
Virginia, IL · On-site
$70K - $77K/yr
A minimum of 2 years of experience in a help desk or technical support role, offering assistance and troubleshooting support to end users. * Demonstrated strong analytical and problem-solving ...
Virginia, IL · On-site
$70K - $77K/yr
A minimum of 2 years of experience in a help desk or technical support role, offering assistance and troubleshooting support to end users. * Demonstrated strong analytical and problem-solving ...
Syracuse, NY · On-site
$22 - $26.40/hr
We are looking for a Help Desk Analyst to support end users in Syracuse, New York through responsive technical assistance and dependable issue resolution. This Long-term Contract position is ideal ...
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Syracuse, NY · On-site
$22 - $26.40/hr
We are looking for a Help Desk Analyst to support end users in Syracuse, New York through responsive technical assistance and dependable issue resolution. This Long-term Contract position is ideal ...
$70K - $77K/yr
A minimum of 2 years of experience in a help desk or technical support role, offering assistance and troubleshooting support to end users. * Demonstrated strong analytical and problem-solving ...
$70K - $77K/yr
A minimum of 2 years of experience in a help desk or technical support role, offering assistance and troubleshooting support to end users. * Demonstrated strong analytical and problem-solving ...
Richmond, VA · On-site
$24 - $30/hr
Tuition assistance * Flexible spending and health savings accounts * Wellness resources and employee discounts * And more great benefits Responsibilities * Answering help desk calls and emails.
Richmond, VA · On-site
$24 - $30/hr
Tuition assistance * Flexible spending and health savings accounts * Wellness resources and employee discounts * And more great benefits Responsibilities * Answering help desk calls and emails.
$10.34 - $12.41
4% of jobs
$12.41 - $14.49
4% of jobs
$14.49 - $16.56
9% of jobs
$17.47 is the 25th percentile. Wages below this are outliers.
$16.56 - $18.64
17% of jobs
The median wage is $20.12 / hr.
$18.64 - $20.72
22% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$20.72 - $22.79
20% of jobs
$22.79 - $24.87
15% of jobs
$24.87 - $26.94
3% of jobs
$26.94 - $29.02
6% of jobs
$29.02 - $31.10
0% of jobs
$31.10 - $33.17
0% of jobs
$10
$20
$33
Cities with the most Help Desk Assistance job openings:
States with the most job openings for Help Desk Assistance jobs include:
For Help Desk Assistance jobs, the most frequently searched job titles are:
Trenton, NJ • On-site
$20.50 - $28/hr
Contractor
Re-posted 4 days ago
Candidate will need to work Onsite for the first few weeks for training. Schedule is: M-F 8:30 to 4:30 with eventual 2 remote days after training
Note: 35-hour work week. Excellent Communication is Needed.
All training will be conducted on premises at 25 Market St. Trenton, NJ.
2-year college degree or equivalent technical study – preferred.
Training on the AOC procedures and system will be provided.
Engagement will be extended.
SUMMARY: The ideal Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting various Microsoft applications. The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand. They can demonstrate the ability to work well in a fast-paced, iterative, deadline-driven environment and have the ability to organize, prioritize, and meet established deadlines. The analyst will adhere to established Help Desk IT policies, procedures and standards and ensure conformance with information systems goals and procedures.
Qualifications and Skills Desired: Microsoft Windows 10. Knowledge of Microsoft Windows Server, Active Directory, and Office 365 – training on AOC mainframe systems will be provided.
Experience using Microsoft Excel, Word and Visio. Must have good clear communication skills.
Responsibilities:
Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications. Maintain a working knowledge of Help Desk and IT Operations procedures. Log all incoming problems and requests and actions taken to resolve them. Provide first response help desk support to all customers and users. Provide assistance in the areas of site support and project specific assignments. Attempt to troubleshoot and resolve problems and satisfy requests. Provide support for AOC business applications. Provide follow-up status to end-users in accordance with specified support policies and procedures. Ensure closed problems are adequately documented.
