Equipment Rental CoordinatorRental Coordination | Fleet Operations | Logistics & Dispatch Support
Charlotte, NC | Full-Time | Onsite
Pay: $22-$26 per hour, based on experience
Keep Forklifts Moving. Keep Customers Running.Every successful rental starts with someone making sure the right equipment is available, prepared, documented, and delivered where it needs to go.
WMH Solutions is hiring an Equipment Rental Coordinator to support our growing rental fleet and help keep equipment, information, and people moving across our operations.
You will serve as a central point of coordination between customers, sales, service, transportation, vendors, and branch teams. From scheduling equipment deliveries and tracking fleet availability to processing rental documentation and communicating updates, your work will directly affect customer satisfaction and operational performance.
This position is ideal for someone with experience in equipment rental, fleet coordination, dispatch, logistics, transportation, dealership operations, rental administration, or operational support who enjoys solving problems and keeping multiple moving pieces organized.
Due to continued rental fleet growth and increasing customer demand across the Southeast, we are expanding our Rental Operations team in Charlotte.
Starting Pay
Compensation is based on relevant experience, equipment rental or industry background, qualifications, and overall alignment with the position.
Benefits Include- ย Medical, dental, and vision insuranceย
- ย Paid holidaysย
- ย Paid time offย
- ย 401(k) retirement plan with company matchย
- ย Profit-sharing opportunitiesย
- ย Short-term and long-term disability coverageย
- ย Life and AD&D insuranceย
- ย Cell phone allowanceย
- ย Professional development and industry trainingย
- ย Career advancement opportunitiesย
- ย Stable, full-time employment with a growing organizationย
- ย Access to industry-leading equipment, systems, and technologyย
At WMH, this role can create a foundation for continued growth in areas such as rental operations, fleet management, logistics, sales operations, branch operations, and leadership.
As an Equipment Rental Coordinator, you will help manage the daily activity that keeps our rental fleet organized, available, and responsive to customer needs.
You will:
- ย Coordinate rental equipment deliveries, pickups, transfers, returns, and related schedulingย
- ย Monitor equipment availability, rental status, fleet location, readiness, and inventory accuracyย
- ย Communicate with customers, vendors, sales, service, transportation, and branch teams throughout the rental processย
- ย Create and maintain rental records, purchase orders, vendor invoices, billing documentation, and system updatesย
- ย Coordinate re-rent equipment through approved vendors when additional equipment is neededย
- ย Help resolve scheduling, documentation, inventory, and equipment-related issues before they affect the customerย
This is not a role where you will perform the same isolated task all day.
You will be connecting information, anticipating needs, solving problems, and helping multiple departments stay aligned.
What a Typical Day May Look LikeNo two days will be exactly the same, but your day may include:
- ย Reviewing new forklift and equipment rental requestsย
- ย Checking fleet availability and equipment readinessย
- ย Scheduling deliveries, pickups, branch transfers, and returnsย
- ย Coordinating with transportation teams and outside carriersย
- ย Communicating equipment availability and delivery timelines to customersย
- ย Working with service teams to confirm equipment is rental-readyย
- ย Processing rental agreements and supporting documentationย
- ย Coordinating re-rent equipment with vendors and rental partnersย
- ย Creating purchase orders and reviewing vendor invoicesย
- ย Updating fleet records in the ERP or rental management systemย
- ย Researching inventory discrepancies or equipment location issuesย
- ย Helping resolve an urgent customer or operational needย
Success in this position comes from staying organized, communicating clearly, following through, and recognizing potential problems before they become customer problems.
Who Succeeds in This Role?You may be a strong fit if you enjoy:
- ย Bringing order to fast-moving operationsย
- ย Coordinating people, equipment, schedules, and informationย
- ย Solving problems instead of waiting for someone else to handle themย
- ย Communicating with customers and internal teamsย
- ย Keeping accurate records and catching small detailsย
- ย Working with multiple priorities without losing follow-throughย
- ย Learning new systems, equipment, and operational processesย
- ย Being part of a team where your work has a visible impactย
Our strongest Rental Operations professionals are:
- ย Highly organizedย
- ย Detail-orientedย
- ย Proactiveย
- ย Dependableย
- ย Customer-focusedย
- ย Calm under pressureย
- ย Comfortable changing prioritiesย
- ย Strong communicatorsย
- ย Operationally mindedย
- ย Accountable for follow-throughย
You do not need to know every piece of rental equipment on day one.
You do need to be willing to learn, communicate, stay organized, and take ownership of the details that keep the operation moving.
Experience That May Translate WellWe welcome applicants with experience in roles such as:
- ย Rental Coordinatorย
- ย Equipment Rental Coordinatorย
- ย Rental Administratorย
- ย Fleet Coordinatorย
- ย Fleet Administratorย
- ย Equipment Coordinatorย
- ย Equipment Schedulerย
- ย Rental Dispatcherย
- ย Dispatch Coordinatorย
- ย Logistics Coordinatorย
- ย Transportation Coordinatorย
- ย Operations Coordinatorย
- ย Service Coordinatorย
- ย Customer Service Coordinatorย
- ย Dealership Operations Coordinatorย
- ย Construction Equipment Rental Coordinatorย
- ย Heavy Equipment Rental Coordinatorย
Relevant experience may come from:
- ย Equipment rental companiesย
- ย Forklift or material handling dealershipsย
- ย Heavy equipment dealershipsย
- ย Construction equipment rentalย
- ย Automotive or commercial vehicle dealershipsย
- ย Fleet management companiesย
- ย Transportation and logistics operationsย
- ย Warehousing and distributionย
- ย Industrial service organizationsย
- ย Dispatch or field service operationsย
Strong operational talent can come from several industries. We are interested in candidates whose experience demonstrates organization, urgency, customer communication, accuracy, and ownership.
Required Qualifications- ย At least two years of experience in equipment rental, logistics, dispatch, fleet operations, dealership operations, rental coordination, operations administration, customer support, or a related roleย
- ย Experience coordinating multiple priorities in a fast-paced environmentย
- ย Strong organizational and time-management skillsย
- ย Strong written and verbal communication skillsย
- ย High attention to detail and documentation accuracyย
- ย Ability to communicate effectively with customers, vendors, drivers, service teams, sales teams, branch personnel, and leadershipย
- ย Proficiency with Microsoft Office, including Outlook and Excelย
- ย Ability to work onsite in Charlotte, North Carolinaย
Preferred Qualifications- ย Equipment rental experienceย
- ย Forklift or material handling industry experienceย
- ย Fleet coordination or fleet management experienceย
- ย Dispatch, delivery scheduling, or transportation coordination experienceย
- ย Experience working in a dealership or industrial equipment environmentย
- ย Experience creating purchase orders or processing vendor invoicesย
- ย Experience with rental agreements, billing documentation, or inventory recordsย
- ย Experience using an ERP, rental management system, fleet tracking system, or similar business softwareย
- ย Experience supporting rental equipment, fleet utilization, equipment allocation, or service coordinationย
Why Join WMH Solutions?For more than 35 years, WMH Solutions has helped businesses across the Southeast move, store, manage, and protect the products that keep their operations running.
Today, WMH includes:
- 11 locations across the Southeast
- More than 250 associates
- ย Operations throughout North Carolina, South Carolina, Tennessee, Virginia, Georgia, and Alabamaย
- ย Equipment sales, rentals, service, parts, automation, fleet management, and warehouse solutionsย
- ย An exclusive partnership with Linde Material Handlingย
- ย Continued investment in rental fleet growth, technology, automation, and operational infrastructureย
We are an established organization with long-term growth plans, but we still understand that strong operations depend on people who communicate, solve problems, and follow through.
At WMH, Rental Operations is not simply an administrative function.
It is the connection point between equipment availability, customer expectations, transportation, service readiness, billing accuracy, and branch execution.
Your work will matter here.
Ready to Help Keep Business Moving?If you are looking for an opportunity where your organization, communication, customer service, and operational skills directly affect business performance, we would like to hear from you.
Join a growing rental operation, support customers throughout the Southeast, and build your career with an established leader in material handling and equipment solutions.
Apply today to become WMH Solutions' next Equipment Rental Coordinator.
WMH Solutions is an Equal Opportunity Employer.