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Healthcare It Support Jobs (NOW HIRING)

Sprinter Health

IT Support Specialist

Atlanta, GA · On-site

$70K - $85K/yr

ABOUT US At Sprinter Health, we're focused on dramatically expanding access to healthcare by ... YOUR MISSION As an IT Support Specialist , you'll provide corporate IT support and systems ...

New

Upstart

IT Support Analyst

New York, NY

As the IT Support Analyst at Upstart, you will provide frontline support for devices, access, and core SaaS tools while serving as the primary onsite IT presence in our New York City office. This ...

CFS

IT Support Specialist

Bremen, IN

$65K - $75K/yr

IT Support Specialist Location: (Onsite) Bremen, IN Salary: $65,000 - $75,000 Job Summary: We are seeking a motivated and knowledgeable IT Support Specialist to join our dynamic IT team. The ideal ...

Herring Bank

IT Support Lead

Amarillo, TX

$25/hr

The IT Support Lead supports the lifecycle of end-user technology across the bank, including workstations, printers, mobile devices, conference room technology, IP phones, end-user software, and ...

EmergeOrtho

IT Support Specialist

Greensboro, NC

Join EmergeOrtho as our IT Support Specialist! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North ...

ON.energy

IT Support

Houston, TX

$20.50 - $28.25/hr

... role of IT Support at On.Energy. Main responsibilities will include: * Support and compliance with corporate guidelines. * Maintain and safeguard corporate assets. * Maintain and propose best ...

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

415 Group

IT Support Specialist

North Canton, OH · On-site

IT SUPPORT SPECIALIST Company Overview: 415 Group is a growing and well-established provider of ... Comprehensive benefits package including health insurance, retirement plans, and paid time off.

CFS

IT Support / Desktop Support

Springfield, MA

$20 - $21/hr

As an IT Support & Desktop Support , you'll join able to show off your skills as a desktop and field technician. * Work in a varied and dynamic IT environment across multiple sites * Escape the ...

Base8

IT Support Specialist

Studio City, CA · On-site

Job Title: IT Support Specialist Location: United States (On-site / Hybrid) Department: Information Technology Job Summary The IT Support Specialist is responsible for providing technical assistance ...

415 Group

IT Support Specialist

North Canton, OH

IT SUPPORT SPECIALIST Company Overview: 415 Group is a growing and well-established provider of ... Comprehensive benefits package including health insurance, retirement plans, and paid time off.

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Healthcare It Support information

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How much do healthcare it support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for healthcare it support in the United States is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Healthcare IT Support vs Healthcare IT Technician?

AspectHealthcare IT SupportHealthcare IT Technician
CertificationsCompTIA A+, Healthcare IT certificationsCompTIA A+, Network+
Work EnvironmentHospitals, clinics, healthcare providersMedical facilities, healthcare organizations
Job FocusTechnical support, troubleshooting, user assistanceHardware setup, network maintenance, system repairs

Healthcare IT Support primarily provides technical assistance and troubleshooting for healthcare staff, focusing on user support and system issues. Healthcare IT Technicians handle hardware, network, and system maintenance tasks. While both roles require similar certifications and work in healthcare environments, Healthcare IT Support emphasizes user support, whereas Healthcare IT Technicians focus on hardware and network infrastructure.

What are Healthcare IT Support professionals?

Healthcare IT Support professionals are specialists who manage, maintain, and troubleshoot information technology systems used in healthcare settings. They ensure that electronic health records (EHR), medical software, and network infrastructure run smoothly and securely. Their role often includes providing technical assistance to healthcare staff, implementing system upgrades, and ensuring compliance with healthcare regulations like HIPAA. They play a critical part in maintaining patient data security and supporting the efficient operation of healthcare facilities.

What are the key skills and qualifications needed to thrive as a Healthcare IT Support professional, and why are they important?

To thrive as a Healthcare IT Support professional, you need a strong understanding of healthcare technology systems, troubleshooting skills, and familiarity with compliance standards like HIPAA, often supported by a degree in IT or related certifications. Experience with electronic health record (EHR) systems, ticketing platforms, and security protocols is typically required. Excellent communication, patience, and problem-solving abilities help professionals effectively assist clinicians and staff in high-pressure environments. These skills ensure seamless technology operations, protect patient data, and support efficient healthcare delivery.

What are some common challenges faced by Healthcare IT Support professionals, and how can they be addressed?

Healthcare IT Support professionals often encounter challenges related to maintaining compliance with strict privacy regulations like HIPAA, supporting a diverse range of specialized medical software, and responding quickly to urgent technical issues that can impact patient care. To address these challenges, it is important to stay updated on regulatory changes, participate in ongoing training for new healthcare technologies, and develop strong communication skills for collaborating with clinical staff. Being proactive in identifying and resolving potential issues can also help minimize disruptions and ensure a smooth workflow within healthcare settings.
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What cities are hiring for Healthcare It Support jobs? Cities with the most Healthcare It Support job openings:
What states have the most Healthcare It Support jobs? States with the most job openings for Healthcare It Support jobs include:
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Healthcare It Support jobs near you
Infographic showing various Healthcare It Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 90% Full Time, 5% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,369 per year, or $18.4 per hour.
IT Support Specialist

IT Support Specialist

Sprinter Health

Atlanta, GA • On-site

$70K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

Job description

ABOUT US
At Sprinter Health, we're focused on dramatically expanding access to healthcare by reimagining the patient experience-delivered at home and powered by technology for scale. Sprinter Health is building the clinical and technological infrastructure to realize a future of healthcare untethered. We have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients. We're backed by prominent VCs, advised by a medical board of industry leaders, and led by former executives, physicians, and engineers from Google, Facebook, Labcorp, and Disney.
We're building the technology and clinical services platform to make preventive, connected healthcare accessible for everyone in the US. We deliver hybrid care (in-home + virtual) backed by data products across 15+ states, serving 60%+ of the US population through major health plans and systems. With 1M+ patients and a 92+ NPS, we're rapidly scaling our impact.
YOUR MISSION
As an IT Support Specialist, you'll provide corporate IT support and systems administration for Sprinter Health's internal workforce. Working under the guidance of the Senior Manager of Information Technology, this role ensures that employees have reliable, secure, and fully functional systems, accounts, and tools to carry out their work effectively. The IT Specialist is a key contributor to access management, SaaS administration, security compliance, and day-to-day helpdesk operations.
This role is perfect for someone who thrives in a fast-paced, high-growth environment, loves helping people, and can bring clarity to chaos while keeping projects and priorities on track.
ABOUT THE ROLE
Helpdesk & End-User Support
  • Serve as the primary point of contact for corporate IT support requests via Zendesk, Slack, and email.
  • Provide Tier 1 and Tier 2 troubleshooting for hardware, software, SaaS applications, and connectivity issues.
  • Escalate complex issues to the Sr Manager of IT or external vendors as appropriate.
  • Maintain thorough documentation of support tickets, incidents, and resolutions in the knowledge base.

Access & Identity Management
  • Manage the full lifecycle of user accounts across Google Workspace, Slack, Zendesk, Rippling, and other corporate SaaS tools.
  • Provision and deprovision accounts during onboarding and offboarding, following established security protocols and least-privilege principles.
  • Support multi-factor authentication (MFA) enrollment and troubleshooting across the organization.
  • Assist in access reviews and audits to support HITRUST and HIPAA compliance requirements.

SaaS & Systems Administration
  • Administer and maintain corporate SaaS platforms including Google Workspace, Slack, Rippling, and Zendesk.
  • Assist in automating and improving IT workflows, such as onboarding/offboarding processes and access provisioning.
  • Monitor system health, SaaS license usage, and application integrations.
  • Support configuration changes, policy updates, and system integrations as directed by the Sr Manager of IT.

Security & Compliance
  • Follow and enforce established IT security policies and best practices (HIPAA, HITRUST).
  • Assist in monitoring for security events, anomalous activity, and policy violations.
  • Support audit preparation activities including evidence collection and documentation.
  • Contribute to endpoint security for corporate laptops, including MDM policy compliance via Iru.

Device & Asset Management
  • Coordinate shipping, configuration, and return of corporate laptops and peripherals for remote employees.
  • Maintain accurate asset records and inventory for corporate IT hardware.
  • Support device lifecycle activities including procurement, setup, imaging, and decommission.

ABOUT YOU
Required Qualifications
  • Associate's degree or equivalent technical training in Information Technology, Computer Science, or a related field.
  • 2+ years of experience in a corporate IT support, helpdesk, or systems administration role.
  • Hands-on experience with Google Workspace administration (user management, groups, policies).
  • Familiarity with SaaS identity and access management concepts (SSO, SAML, SCIM, MFA).
  • Working knowledge of macOS endpoint environments.
  • Understanding of IT security best practices, including HIPAA and data privacy principles.
  • Strong written and verbal communication skills; able to support non-technical users remotely.
  • Highly organized, detail-oriented, and able to manage multiple concurrent requests efficiently.

Preferred Qualifications
  • Experience with tools such as Iru (formerly Kandji), Zendesk, Rippling, or Slack administration.
  • Familiarity with scripting or automation (Google Apps Script, Python, or similar).
  • Experience supporting compliance frameworks such as HITRUST, SOC 2, or HIPAA.
  • CompTIA A+, CompTIA Security+, Google Workspace Administrator, or other relevant certifications.
WHAT WE OFFER
  • Opportunity to make an immediate impact in a mission-driven healthcare startup.
  • Collaborative, supportive team environment.
  • Medical, dental, and vision coverage-100% paid for you and your dependents
  • 401(k) with company match
  • Short- and long-term disability, life insurance, and more

Apply