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Healthcare Call Center Jobs in Indiana (NOW HIRING)

State of Indiana

Call Center Agent

Madison, IN · On-site

$12.65/hr

  • Medical

  • PTO

Call Center Agent Date Posted: Jul 28, 2026 Requisition ID: 469859 Location: Madison, IN, US, 47250 ... Ability to take care of guests' needs in a professional manner. * Excellent phone etiquette and ...

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline ... Call center experience Nice to have 0

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline ... Call center experience Nice to have 0

Collins Mobile LLC

Call Center Representative

Marion, IN · On-site

$13.50 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Representative Corporate - Marion, IN 46953 Overview Salary Range $17.00 Base ... Health, Dental and Vision insurance * Uncapped Commission * Life insurance at no cost to you * Paid ...

Grote Automotive

Call Center Team Lead

Fort Wayne, IN · On-site

$20 - $25/hr

  • Medical

  • Retirement

  • PTO

... call Center Team Lead to help drive our customer experience and sales opportunities This is a hands ... Health benefits + 401(k) • Paid vacation If you're passionate about helping people succeed and ...

State of Indiana

Call Center Agent

Madison, IN · On-site

$12.65/hr

  • Medical

  • PTO

The Call Center Agent will provide a first-class service, ensuring that the guests' needs are met ... Ability to take care of guests' needs in a professional manner. * Excellent phone etiquette and ...

State of Indiana

Call Center Agent

Madison, IN

$12.65/hr

  • Medical

  • PTO

The Call Center Agent will provide a first-class service, ensuring that the guests' needs are met ... Ability to take care of guests' needs in a professional manner. * Excellent phone etiquette and ...

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Showing results 21-40

All JobsHealthcare Call Center JobsHealthcare Call Center Jobs in Indiana

Healthcare Call Center information

See Indiana salary details

$10

$17

$23

How much do healthcare call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for healthcare call center in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What types of issues or questions do healthcare call center representatives typically handle during a shift?

Healthcare Call Center representatives commonly assist patients with scheduling appointments, answering questions about insurance coverage, providing test result updates, and guiding callers through billing inquiries. They may also help with prescription refills, direct patients to appropriate medical departments, and address urgent triage needs by escalating calls to clinical staff when necessary. The diversity of inquiries requires representatives to be knowledgeable about healthcare processes and to communicate clearly and compassionately. Due to the sensitive nature of healthcare information, strict adherence to privacy protocols and attention to detail are key parts of the daily workflow.

What are the key skills and qualifications needed to thrive in a healthcare call center position?

To thrive in a Healthcare Call Center, you typically need strong communication skills, basic healthcare knowledge, and experience in customer service or patient relations. Familiarity with call center software, electronic health record (EHR) systems, and sometimes HIPAA certification are commonly required. Outstanding active listening, problem-solving abilities, and patience help professionals excel in supporting diverse patient needs. These skills ensure accurate information delivery, patient satisfaction, and efficient resolution of healthcare inquiries in a fast-paced environment.

What is the easiest healthcare call center job that pays well?

Healthcare call center jobs such as patient service representatives or customer service agents are often considered easier roles that pay relatively well, especially with experience and good communication skills. These positions typically require basic computer skills, a friendly demeanor, and sometimes certification in healthcare customer service, with schedules often including standard business hours.

What is a healthcare call center?

A Healthcare Call Center job involves assisting patients, healthcare providers, and insurance companies by handling inquiries, scheduling appointments, processing claims, and providing general support. Agents may answer questions about medical services, billing, prescriptions, and insurance coverage. Strong communication and problem-solving skills are essential, as employees must provide accurate and compassionate assistance. This role often requires familiarity with healthcare regulations, electronic medical records, and confidentiality standards like HIPAA.

What are the most commonly searched types of Healthcare Call Center jobs in Indiana?

The most popular types of Healthcare Call Center jobs in Indiana are:

What are popular job titles related to Healthcare Call Center jobs in Indiana?

For Healthcare Call Center jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Healthcare Call Center jobs in Indiana look for?

The top searched job categories for Healthcare Call Center jobs in Indiana are:

Healthcare Call Center jobs near you
Infographic showing various Healthcare Call Center job openings in Indiana as of August 2026, with employment types broken down into 77% Full Time, 8% Part Time, and 15% Contract. Highlights an 77% In-person, and 23% Remote job distribution, with an average salary of $35,452 per year, or $17 per hour.

Call Center Representative

Grote Automotive - Fort Wayne

Fort Wayne, IN

$18/hr

Full-time

Re-posted 6 days ago

Job description

At Grote Automotive, Inc., we're looking for a Call Center Representative who's excited to be the first point of contact for our valued customers. You'll be part of a supportive team, committed to delivering exceptional service and ensuring every interaction is a positive one. Your role will be crucial in upholding our promise of a stress-free car-buying experience. We believe in empowering you with the tools and training you need to succeed, fostering a culture where your ideas and contributions are valued. If you're driven by helping others and thrive in a dynamic, collaborative setting, you'll find ample opportunities to grow and advance your career with us.
We offer a comprehensive benefits package to support your well-being and career aspirations. From health, dental, and vision coverage to a robust 401(k) plan, we've got you covered. We value work-life balance and provide paid vacation, ensuring you have time to recharge. Our commitment to your professional growth includes ongoing opportunities for career advancement. Join us and be part of a team that not only values your hard work but also invests in your future.

Compensation:

$16 - $18 hourly


Responsibilities:
  • Answer incoming calls with a friendly and professional demeanor, ensuring each customer feels valued and heard.
  • Resolve customer inquiries efficiently, providing clear and accurate information to enhance their experience.
  • Collaborate with team members to share insights and strategies for improving customer satisfaction.
  • Document customer interactions thoroughly, maintaining accurate records for future reference.
  • Proactively identify opportunities to enhance service delivery, suggesting improvements to processes and systems.
  • Assist in training new team members, sharing best practices and fostering a supportive learning environment.
  • Manage multiple tasks simultaneously, prioritizing effectively to meet customer needs and team goals.

Qualifications:
  • Experience in customer service or call center roles, ensuring a seamless and positive customer experience.
  • Ability to communicate clearly and professionally, both verbally and in writing, to build trust and rapport with customers.
  • Proven track record of resolving customer inquiries efficiently, enhancing satisfaction and loyalty.
  • Strong collaboration skills, working effectively with team members to share insights and improve service delivery.
  • Proficiency in documenting customer interactions accurately, maintaining detailed and organized records.
  • Ability to identify opportunities for process improvements, contributing to a culture of continuous enhancement.
  • Experience in training or mentoring peers, fostering a supportive and inclusive learning environment for new team members.

About Company

At Grote Automotive, we’re committed to putting the fun back in car buying. We believe purchasing and servicing a vehicle should be stress-free and centered around exceptional customer care. From sales to service, our team works together to create a positive experience for every customer who walks through our doors. We pride ourselves on a fast-paced, supportive environment where employees are valued, growth is encouraged, and great service always comes first.

Why Join Our Team?

We believe great employees deserve great benefits. That's why we offer:

  • Comprehensive Health Insurance
  • Dental & Vision Coverage
  • Basic & Voluntary Life Insurance
  • 401(k) Retirement Savings Plan
  • Paid Vacation
  • Career Growth & Advancement Opportunities
  • Supportive Team Environment

Join a company that values your hard work and invests in your future.