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Health Unit Coordinator Jobs in Rochester, MI (NOW HIRING)

Trinity Health

Health Unit Coordinator

Pontiac, MI · On-site

$16.25 - $21.75/hr

The Health Unit Coordinator collaborates with nursing and medical staff as well as other hospital departments to facilitate excellent customer service to our patients and visitors. They are integral ...

Trinity Health

Health Unit Coordinator

Pontiac, MI · On-site

$16.25 - $21.75/hr

The Health Unit Coordinator collaborates with nursing and medical staff as well as other hospital departments to facilitate excellent customer service to our patients and visitors. They are integral ...

Schoolcraft College

Component Unit Coordinator

Livonia, MI · On-site

$20.80 - $32.41/hr

... Component Unit Coordinator Status Full Time FTE 1 Classification Title Classified Grade B Job Summary The Component Unit Coordinator provides comprehensive administrative, operational, and ...

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Health Unit Coordinator information

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How much do health unit coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for health unit coordinator in Rochester, MI is $18.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.47 per hour, depending on experience, location, and employer.

What is a health unit coordinator?

Health Unit Coordinators, also known as unit secretaries or ward clerks, are administrative professionals who support the daily operations of healthcare units such as hospital wards or clinics. They are responsible for managing patient records, coordinating communication between medical staff, scheduling appointments, and handling clerical tasks. Their work helps ensure that healthcare providers can focus on patient care by keeping the unit organized and running smoothly. Health Unit Coordinators play a key role in maintaining efficient and effective healthcare delivery.

What does a health unit coordinator do?

As a health unit coordinator (HUC), your primary responsibilities are to maintain medical records, coordinate patient admissions, transfers, and discharges, and triage incoming information. You also handle input of computer data, collaborate with the nursing coordinator, assist with bed placement, and complete administrative duties. You greet patients and visitors, gather appropriate information, document data in electronic medical records, and support other staff members as needed. The health unit coordinator also reviews office inventory and orders supplies and works fax machines, the paging system, and a nurse call system if necessary.

What are the key skills and qualifications needed to thrive as a health unit coordinator, and why are they important?

To thrive as a Health Unit Coordinator, you need strong organizational skills, attention to detail, and a solid understanding of medical terminology, typically gained through a certificate or associate's degree. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is commonly required. Excellent interpersonal communication, multitasking, and problem-solving abilities help you manage patient information and coordinate effectively with healthcare staff. These skills are essential to ensure smooth unit operations, accurate record-keeping, and efficient patient care delivery.

What are some common challenges health unit coordinators face when managing communication within a healthcare team?

Health Unit Coordinators often navigate the challenge of facilitating clear communication among nurses, physicians, patients, and administrative staff. Coordinating messages, managing multiple phone calls, and accurately relaying information in a fast-paced environment require strong organizational skills and attention to detail. Miscommunication can impact patient care, so HUCs must remain calm under pressure, utilize hospital communication systems effectively, and clarify unclear instructions promptly. Building positive relationships with the healthcare team helps streamline processes and ensures patient needs are met efficiently.

What is the difference between Health Unit Coordinator vs Medical Secretary?

AspectHealth Unit CoordinatorMedical Secretary
CredentialsHigh school diploma or equivalent; certification often preferredHigh school diploma; medical secretary certification optional
Work EnvironmentHospitals, clinics, healthcare facilitiesDoctors' offices, clinics, healthcare organizations
Primary ResponsibilitiesManaging patient flow, coordinating communication, supporting healthcare staffScheduling appointments, managing correspondence, medical billing

While both roles support healthcare operations, the Health Unit Coordinator focuses on patient flow and communication within hospital units, whereas the Medical Secretary handles administrative tasks like scheduling and billing in various healthcare settings.

Do you need experience to be a health unit coordinator?

While prior experience is not always required to become a health unit coordinator, having knowledge of medical terminology, administrative skills, and familiarity with hospital systems can be beneficial. Many employers provide on-the-job training or require certification in healthcare administration or medical office procedures.
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Cities near Rochester, MI with the most Health Unit Coordinator job openings:

Health Unit Coordinator jobs near you
Infographic showing various Health Unit Coordinator job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,709 per year, or $18.1 per hour.

Health Unit Coordinator

Trinity Health

Pontiac, MI • On-site

$16.25 - $21.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Key responsibilities

  • Facilitates communication and maintains patient records, including creating, updating, and filing patient charts.

  • Transcribes physician orders, communicates stat orders to nurses, and schedules diagnostic procedures and treatments.

  • Manages unit activities such as greeting staff and visitors, maintaining patient census, and ordering supplies.

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

572nd of 898 rated healthcare providers

Job description

Employment Type:
Full timeShift:
Evening Shift
Description:
HUC Monday - Friday 2pm-1030pm
HUC Monday - Friday 2pm-1030pm
ABOUT TRINITY HEALTH OAKLAND HOSPITAL
Trinity Oakland Hospital is a 497-bed community teaching hospital, level II trauma center and longtime leader in health care in Oakland County. We provide comprehensive care including cardiovascular, stroke, orthopedics, obstetrics, gynecology and cancer care. The hospital has been a leading provider of the most advanced medical care for more than 90 years. As part of Trinity Health we have received numerous local and national awards in recognition of our leadership, quality outcomes and clinical excellence.
Click Here to learn more about Trinity Health.
Click Here to learn more about the benefits, culture and career development opportunities available to you at Trinity Health.
BENEFITS AVAILABLE TO YOU AS A COLLEAGUE OF TRINITY
  • Competitive compensation
  • Full benefits package including Medical, Dental, Vision, PTO, and more! Effective Day 1 of Employment - No Waiting Period!
  • Retirement savings plan with employer match and contributions Opportunity for growth and advancement throughout
  • Trinity Health Tuition Reimbursement
  • Free parking in proximity to your workplace.

Accountability Objectives:
Coordinates activities which relate to the flow of unit and patient information. This includes but is not limited to: phone management, maintenance of patient charts, ordering and stocking of all materials necessary for unit operations and patient chart maintenance. The Health Unit Coordinator collaborates with nursing and medical staff as well as other hospital departments to facilitate excellent customer service to our patients and visitors. They are integral to the efficient running of the unit on the shift to which they are assigned.
II Position Qualifications: Minimum Education, Licensure / Certification and Experience Required.
A. Education
• High School diploma or GED required or equivalent.
B. Licensure / Certification
  • Certification by an accredited Unit Secretary/Health Unit Coordinator training course or equivalent working experience.
  • Behavioral Medicine Associates: Crisis Prevention Intervention (CPI) required within 3 months of start of position.

C Special Skill / Aptitudes
  • Successful completion (greater than 85%) of Health Unit Coordinator pre-employment test.
  • New hire employees are required to successfully complete a 180 day probationary period during which either the hospital or employee may initiate removal of employee from job following provisions of collective bargaining agreement..
  • Hospital employees transferring into this position are required to complete a 90 day trial period during which either the hospital or employee may initiate removal of the employee from the job following provisions of collective bargaining agreement.
  • Excellent customer service orientation skills necessary in order to deal effectively with various levels of hospital personnel, outside customers and community groups.

D. Experience
• Previous Health Unit Coordinator/Unit Secretary working experience desired.
III Duties / Responsibilities:
  • Greets all staff, physicians and visitors presenting to the department/unit with warm, friendly customer service interactions.
  • Facilitates inquiries from family to patient related to their delivery status or condition while maintaining patient confidentiality at all times.
  • Creates a positive service-focused experience with each patient/family interaction. Demonstrates attentive and responsive patient and service-focused behaviors with all telephone and verbal communications, including placing and receiving calls from physicians, other departments, and visitors.
  • Maintains and communicates an accurate patient roster/census and available ready beds and assists in the assignment of patient rooms. Initiates and maintains the patient record. This includes preparing the chart for procedure/surgery, stuffing forms, filing reports and thinning the chart accordingly.
  • Transcribes all physician orders via the computer system or manually when necessary.
  • Communicates all stat orders to the patient's nurse. (Evidenced by RNCM feedback) Enters hospital charge data into the computer system to assist with preparation of patient charges. (Evidenced by charge report)
  • Schedules diagnostic procedures and treatments. (Evidenced by random chart audits, RNCM feedback) Orders all clerical and operational supplies specific to the nursing unit and maintains expenses within budgetary guidelines.
  • Enforces controlled access and visitation to the department by maintaining visitor sign in logs and visitor validation, utilizing technology as needed. Seeks immediate assistance in any conflict resolutions/security breaches. Responds to and relays patient requests in a timely manner to appropriate persons by use of the intercom beeper system. (Evidenced by patient feedback, supervisor observation)
  • Assists as directed during a patient emergency situation. (Evidenced by supervisor observation) 12 Other duties as assigned.
  • Demonstrates and actively promotes an understanding and commitment to the mission of St. Joseph Mercy Oakland through performing behaviors consistent with the Trinity Health Values.
  • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations, the Trinity Health Organizational Integrity Program, including the Standards of Conduct, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
  • Supports and conducts one's self in a manner consistent with customer service expectations.
  • In accordance with unit or departmental practice, determines that appropriate charges have been entered for the correct patient, encounter, date/time of service, with any required modifiers. Make corrections as needed per charge capture policy/practice.
  • In accordance with unit or departmental practice, actively participates in on-going education and communication regarding revenue management.
  • In accordance with unit or departmental practice, assists with tracking and monitoring of equipment assigned to the unit. Requests services for maintaining equipment as needed.
  • In accordance with unit or departmental practice, proficient with the electronic health records for documentation, assessment, and care management, performing these activities concurrently with provision of care throughout the shift.

V Unit Specific:
  • Verify that consent has been obtained upon patient entry to the hospital or unit and if not, obtain consent for care.
  • Handle all unit mail and distribute accordingly.
  • Work collaboratively with the admitting department to ensure the smooth admission, transfer and discharge of patients.
  • Supports organizational, division and unit strategic goals, programs, and activities, and actively participates in unit based Shared Governance activities.
  • Evaluates own performance utilizing input from peers, team members, customers, and develops a plan for continual improvement.
  • Maintains competency by adhering to unit based requirements for yearly mandatory reviews and continuing education.
  • Orders all clerical and operational supplies specific to the nursing unit.

V Working Conditions:
  • Working in the patient care environment may result in exposure to communicable diseases and hazardous substances.
  • Working weekends and holidays is necessary to meet staffing needs.
  • Work on other units and on different shifts may be assigned as necessary to also meet staffing requirements.

Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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