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Health Unit Coordinator Jobs in Raleigh, NC (NOW HIRING)

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How much do health unit coordinator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for health unit coordinator in Raleigh, NC is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.58 per hour, depending on experience, location, and employer.

What is a health unit coordinator?

Health Unit Coordinators, also known as unit secretaries or ward clerks, are administrative professionals who support the daily operations of healthcare units such as hospital wards or clinics. They are responsible for managing patient records, coordinating communication between medical staff, scheduling appointments, and handling clerical tasks. Their work helps ensure that healthcare providers can focus on patient care by keeping the unit organized and running smoothly. Health Unit Coordinators play a key role in maintaining efficient and effective healthcare delivery.

What are some common challenges health unit coordinators face when managing communication within a healthcare team?

Health Unit Coordinators often navigate the challenge of facilitating clear communication among nurses, physicians, patients, and administrative staff. Coordinating messages, managing multiple phone calls, and accurately relaying information in a fast-paced environment require strong organizational skills and attention to detail. Miscommunication can impact patient care, so HUCs must remain calm under pressure, utilize hospital communication systems effectively, and clarify unclear instructions promptly. Building positive relationships with the healthcare team helps streamline processes and ensures patient needs are met efficiently.

What is the difference between Health Unit Coordinator vs Medical Secretary?

AspectHealth Unit CoordinatorMedical Secretary
CredentialsHigh school diploma or equivalent; certification often preferredHigh school diploma; medical secretary certification optional
Work EnvironmentHospitals, clinics, healthcare facilitiesDoctors' offices, clinics, healthcare organizations
Primary ResponsibilitiesManaging patient flow, coordinating communication, supporting healthcare staffScheduling appointments, managing correspondence, medical billing

While both roles support healthcare operations, the Health Unit Coordinator focuses on patient flow and communication within hospital units, whereas the Medical Secretary handles administrative tasks like scheduling and billing in various healthcare settings.

Do you need experience to be a health unit coordinator?

While prior experience is not always required to become a health unit coordinator, having knowledge of medical terminology, administrative skills, and familiarity with hospital systems can be beneficial. Many employers provide on-the-job training or require certification in healthcare administration or medical office procedures. Entry-level positions may be available for those with strong organizational skills and a willingness to learn.

What does a health unit coordinator do?

As a health unit coordinator (HUC), your primary responsibilities are to maintain medical records, coordinate patient admissions, transfers, and discharges, and triage incoming information. You also handle input of computer data, collaborate with the nursing coordinator, assist with bed placement, and complete administrative duties. You greet patients and visitors, gather appropriate information, document data in electronic medical records, and support other staff members as needed. The health unit coordinator also reviews office inventory and orders supplies and works fax machines, the paging system, and a nurse call system if necessary.

What are the key skills and qualifications needed to thrive as a health unit coordinator, and why are they important?

To thrive as a Health Unit Coordinator, you need strong organizational skills, attention to detail, and a solid understanding of medical terminology, typically gained through a certificate or associate's degree. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is commonly required. Excellent interpersonal communication, multitasking, and problem-solving abilities help you manage patient information and coordinate effectively with healthcare staff. These skills are essential to ensure smooth unit operations, accurate record-keeping, and efficient patient care delivery.
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Health Unit Coordinator jobs near you
Infographic showing various Health Unit Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,824 per year, or $19.1 per hour.

NCA I/HUC - Duke University Hosp. - CEU (Days)

Duke Health

Durham, NC • On-site

Full-time

Re-posted 12 days ago

Duke Health rating

7.3

Company rating: 7.3 out of 10

Based on 253 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke University Hospital
Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.
Duke Nursing Highlights:
  • Duke University Health System is designated as a Magnet organization
  • Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance (based on eligibility)

Nursing Care Assistant I/Health Unit Coordinator - Duke University Hospital - Clinical Evaluation Unit (CEU)
Work Schedule - 3, 12-hour Day shifts per week
Duke University Health System seeks to hire a Nursing Care Assistant I/Health Unit Coordinator - will embrace our mission of Advancing Health Together.
Duke Nursing Highlights:
  • Duke University Health System is designated as a Magnet® Organization.
  • Professional advancement opportunities through our Clinical Ladder Program (Nursing Care Assistant, Surgical Tech, Certified Medical Assistant).
  • Quality of Life: Living in the Triangle!

Responsibilities:
The Nursing Care Assistant I performs a variety of non-professional nursing duties under the direct supervision of an RN/LPN to support patient care.
What you will do:
  • Prepare patients, equipment and supplies for specific procedures and provide manual assistance as required.
  • Obtain and record patient data for medical records noting and informing RN/LPN of information collected.
  • Administer treatment and personal care procedures to patients including, but not limited to, feeding, bathing, shaving, changing clothing, cleaning and trimming fingernails, bed-making, assisting with ambulation, enemas, skin care, and bowel and bladder elimination; provide such additional care as required to meet the personal needs and comfort of assigned patients.
  • Participate in teaching activities by reinforcing teaching instructed by RN and/or physician as needed.
  • Assist physician and nurses with physical examinations by helping position patients, changing non-sterile dressing and weighing patients.
  • Take and record vital signs, record I&O, apply ice bags, administer douches and enemas.
  • Note and report any changes in patient's condition.
  • Turn and position patients, set up and feed patients as necessary, provide patients with fresh drinking water.
  • Perform finger sticks for blood glucose testing, with appropriate training.
  • Assist with admission, discharge, and transportation of patients.
  • Follow standard precautions and use personal protective equipment as required.
  • Collect, deliver and conduct routine tests on patient specimens.
  • Clean assigned area; stock and replenish supplies and equipment as required.
  • Participate in own professional development by maintaining required skills validation and attending educational offerings.
  • Support the development of other staff and formal learners.
  • Perform sterile dressing change for wounds over 48 hours old, IV fluid assistance activities, oral/nasogastric feeding and urinary catherizations/irrigation.

What you will need:
  • Current Nurse Aide I Registry listing with the N.C. Department of Health and Human Services Division of Health Service Regulation.
  • Basic Life Support certification from American Heart Association.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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