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Health Insurance Representative Jobs (NOW HIRING)

MCI Careers

Licensed Health Insurance Representative

FL · Remote

$40K - $56K/yr

We are seeking a Licensed Health Insurance Representative who will play a vital role in educating and guiding customers to select the insurance policies that best meet their needs. To be considered ...

MCI Careers

Licensed Health Insurance Representative

FL · Remote

$21 - $23/hr

We are seeking a Licensed Health Insurance Representative who will play a vital role in educating and guiding customers to select the insurance policies that best meet their needs. To be considered ...

MCI Careers

Licensed Health Insurance Representative

Iowa, IA · Remote

$37K - $51K/yr

We are seeking a Licensed Health Insurance Representative who will play a vital role in educating and guiding customers to select the insurance policies that best meet their needs. To be considered ...

Cnx

Licensed Health Insurance Rep (Remote) (Evergreen)

$21 - $22.50/hr

Licensed Health Insurance Rep (Remote) (Evergreen) **Must have an active resident license to sell Health Insurance with preferably NO Appointments** The Licensed Health Insurance Representative ...

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Health Insurance Representative information

See salary details

$25.5K

$65.7K

$83.5K

How much do health insurance representative jobs pay per year?

As of Sep 5, 2026, the average yearly pay for health insurance representative in the United States is $65,651.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $77,000.00 per year, depending on experience, location, and employer.

What does a health insurance representative do?

A Health Insurance Representative assists clients in understanding, selecting, and managing health insurance policies. They provide information on coverage options, help customers file claims, and resolve issues related to benefits or billing. Representatives may also process applications, explain policy details, and ensure that clients receive the appropriate coverage for their needs. Their role is vital in helping individuals and businesses navigate the complexities of health insurance.

What are the key skills and qualifications needed to thrive as a health insurance representative?

To thrive as a Health Insurance Representative, you need a solid understanding of health insurance policies, claims processing, and customer service, often supported by a high school diploma or relevant associate degree. Familiarity with claims management software, CRM systems, and regulatory guidelines like HIPAA is typically required. Excellent communication, problem-solving, and organizational skills help you address client concerns and navigate complex situations. These capabilities are crucial for ensuring client satisfaction, regulatory compliance, and efficient claims resolution.

What are some common challenges health insurance representatives face when assisting clients, and how can they effectively address them?

Health Insurance Representatives often encounter challenges such as explaining complex policy details, resolving billing issues, and handling sensitive customer concerns. To effectively address these, it's important to have strong communication skills and patience, as well as a thorough understanding of the company's products and procedures. Representatives typically work closely with both clients and internal teams, such as claims processors and underwriters, to resolve issues efficiently. Staying current on industry regulations and maintaining empathy during client interactions are also key to building trust and ensuring customer satisfaction.

What is the difference between Health Insurance Representative vs Insurance Agent?

AspectHealth Insurance RepresentativeInsurance Agent
CredentialsMay require state licensing, health insurance certificationsRequires state licensing, general insurance certifications
Work EnvironmentInsurance companies, customer service centersIndependent or agency offices, client meetings
Employer & IndustryHealth insurance providers, healthcare industryInsurance agencies, multiple insurance sectors
Search & Comparison IntentFocus on health insurance products, coverage optionsBroader insurance products, policies across sectors

Health Insurance Representatives primarily focus on health insurance policies, working within insurance companies or healthcare providers. Insurance Agents often handle a variety of insurance types, including health, auto, and home, working independently or for agencies. While both roles require licensing and customer service skills, Health Insurance Representatives specialize in health coverage, making them more suitable for those interested specifically in health insurance careers.

How to get a job as a health insurance representative?

To become a health insurance representative, candidates typically need a high school diploma or equivalent, and some roles may require a license or certification such as the Health Insurance License. Relevant skills include customer service, communication, and knowledge of insurance policies, often gained through on-the-job training or courses. Applying through insurance companies, broker agencies, or staffing agencies and demonstrating sales or customer service experience can improve job prospects.
More about Health Insurance Representative jobs

What cities are hiring for Health Insurance Representative jobs?

Cities with the most Health Insurance Representative job openings:

What states have the most Health Insurance Representative jobs?

States with the most job openings for Health Insurance Representative jobs include:

What job categories do people searching Health Insurance Representative jobs look for?

The top searched job categories for Health Insurance Representative jobs are:

Health Insurance Representative jobs near you
Infographic showing various Health Insurance Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 16% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $65,651 per year, or $31.6 per hour.

Licensed Health Insurance Representative

MCI Careers

Kansas, KS • Remote

$21 - $23/hr

Full-time

Posted 16 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a Licensed Health Insurance Representative who will play a vital role in educating and guiding customers to select the insurance policies that best meet their needs.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Provide information to customers about various healthcare options and insurance policies.
  • Help customers choose the appropriate insurance policy that fits their needs.
  • Engage with customers to understand their requirements and provide relevant solutions.
  • Ensure that all activities and advice comply with insurance regulations and company policies.
  • Deliver high-quality service to ensure customer satisfaction and retention.
  • Respond to customer inquiries regarding coverage, benefits, claims, and other insurance-related questions.
  • Maintain accurate and up-to-date customer information and documentation.
  • Keep abreast of changes in insurance regulations, healthcare policies, and market trends to provide accurate and current information to customers.
  • Promote various insurance products and services to meet sales targets and business objectives.
  • Resolve any concerns that customers may have with their insurance policies.
  • Work closely with other team members and departments to ensure a cohesive approach to customer service and policy management.
  • Participate in ongoing training and professional development to maintain licensure and improve skills.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • High school diploma or GED
  • Must hold a valid Healthcare Insurance License
  • Previous call center experience is preferred.
  • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Excellent oral and written communication skills.
  • Strong organizational abilities and interpersonal skills.
  • Flexible schedule, strong analytical and problem-solving skills, and the ability to multitask effectively.
  • Capable of functioning efficiently in a fast-paced environment.
  • Dependable in completing assignments and maintaining attendance.

Requirements:

  • A wired Ethernet connection with at least 20 Mbps download and 10 Mbps upload speeds (wireless connections are not allowed).
  • Two 21” monitors are needed. 
  • A hard-wired broadband Internet connection via DSL, Cable, or Fiber Optic is required.
  • Wireless connections, including encrypted ones, are not allowed for accessing the clients Work at Home systems.
  • You must provide your own headset. Specific models will be recommended during the interview process.
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About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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