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$36.5K

$80.5K

$119.1K

How much do health insurance manager jobs pay per year?

As of May 30, 2026, the average yearly pay for health insurance manager in Raleigh, NC is $80,486.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $96,200.00 per year, depending on experience, location, and employer.

What does a Health Insurance Manager do?

A Health Insurance Manager oversees the administration of health insurance programs, ensuring compliance with regulations and optimizing benefits for employees or clients. They work with insurance providers, manage claims processing, and resolve coverage issues. Their role often involves analyzing policies, negotiating contracts, and implementing cost-effective healthcare solutions. Effective communication and knowledge of healthcare laws are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Health Insurance Manager position, and why are they important?

To thrive as a Health Insurance Manager, you need expertise in insurance regulations, claims processing, and health policy, usually backed by a bachelor’s degree in business, healthcare administration, or a related field. Familiarity with claims management systems, insurance software, and certifications such as Health Insurance Associate (HIA) or Certified Insurance Counselor (CIC) is often expected. Strong leadership, problem-solving abilities, and excellent interpersonal communication distinguish top performers in this position. These combined skills ensure effective management of insurance operations, regulatory compliance, and exceptional service to both clients and team members.

What are the primary challenges Health Insurance Managers face in their day-to-day work?

Health Insurance Managers often contend with the complexities of constantly evolving healthcare regulations, adapting processes to maintain compliance, and managing high volumes of claims or policy changes. They must balance the needs of clients, insurance providers, and internal teams while resolving escalated issues quickly and fairly. Effective organization and continuous learning are essential to stay ahead in this dynamic environment. Managing a diverse team and maintaining excellent customer service standards can make the role fast-paced yet rewarding for those who thrive on multi-tasking and handling challenges proactively.
More about Health Insurance Manager jobs
What are the most commonly searched types of Health Insurance jobs in Raleigh, NC? The most popular types of Health Insurance jobs in Raleigh, NC are:
What are popular job titles related to Health Insurance Manager jobs in Raleigh, NC? For Health Insurance Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Health Insurance Manager jobs in Raleigh, NC look for? The top searched job categories for Health Insurance Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Health Insurance Manager jobs? Cities near Raleigh, NC with the most Health Insurance Manager job openings:
Health Insurance Manager jobs near you
Account Manager- Commercial Insurance (Remote)

Account Manager- Commercial Insurance (Remote)

Insurance Office of America

Raleigh, NC

Full-time

Medical, Retirement

Posted 8 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 259 rated insurance

Job description

Description

Job Description:

Title: Account Manager - Commercial Lines 

Work Mode: Remote (Eastern and Central Times Zones Only | Location/Supporting: Tampa, FL | Book Focus: General, Construction, Contractors
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. 

 
Key Responsibilities: 

  • Technical Competence: Maintain technical competence and industry expertise. 

  • Team Leadership: Direct daily activities of the account management team. 

  • Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. 

  • Policy Management: Manage policy expirations and renewals. 

  • Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 3+ years of account management experience, or 5+ years in the insurance industry 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing; professional designation (CIC or equivalent) preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 60-80K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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