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Commercial Insurance Manager Jobs in Raleigh, NC

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Commercial Insurance Manager information

See Raleigh, NC salary details

$31.6K

$79.5K

$122.5K

How much do commercial insurance manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for commercial insurance manager in Raleigh, NC is $79,463.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,800.00 and $99,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commercial Insurance Manager, and why are they important?

To thrive as a Commercial Insurance Manager, you need expertise in risk assessment, policy underwriting, and regulatory compliance, often supported by a bachelor's degree in business or finance and relevant insurance certifications (such as CPCU or ARM). Familiarity with insurance management software, CRM platforms, and data analysis tools is typically required. Strong negotiation, leadership, and client relationship-building skills help distinguish top performers in this role. These skills ensure the effective management of complex commercial insurance portfolios, client satisfaction, and compliance with industry regulations.

What are some common challenges faced by Commercial Insurance Managers when balancing client expectations and underwriting guidelines?

Commercial Insurance Managers often navigate the challenge of aligning client needs with the insurer's underwriting requirements and risk appetite. Clients may seek broader coverage or lower premiums, which may not always fit within the company's guidelines or risk policies. Successful managers excel in communicating complex policy details to clients, negotiating terms, and finding creative solutions that satisfy both parties. Building strong relationships with underwriters and staying updated on industry trends also help in managing these challenges effectively.

What does a Commercial Insurance Manager do?

A Commercial Insurance Manager oversees the development, implementation, and management of insurance policies and programs for businesses. They work to assess company risks, negotiate with insurance providers, ensure compliance with regulations, and manage claims processes. Their goal is to protect the company’s assets and minimize financial losses by obtaining appropriate coverage and managing costs. They also provide guidance to clients or internal teams on insurance options and risk management strategies.

What is the difference between Commercial Insurance Manager vs Commercial Underwriter?

AspectCommercial Insurance ManagerCommercial Underwriter
CredentialsInsurance licenses, industry certificationsInsurance licenses, industry certifications
Work EnvironmentOversees teams, manages client relationshipsEvaluates risk, approves policies
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance companies, underwriting firms
Search & Comparison IntentUnderstanding managerial roles in commercial insuranceEvaluating underwriting responsibilities and differences

The Commercial Insurance Manager focuses on overseeing insurance operations, managing teams, and client relationships, while the Commercial Underwriter primarily evaluates risks and approves policies. Both roles require industry licenses and certifications, but their daily responsibilities and focus areas differ within the commercial insurance industry.

What are the most commonly searched types of Commercial Insurance jobs in Raleigh, NC? The most popular types of Commercial Insurance jobs in Raleigh, NC are:
What are popular job titles related to Commercial Insurance Manager jobs in Raleigh, NC? For Commercial Insurance Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Commercial Insurance Manager jobs in Raleigh, NC look for? The top searched job categories for Commercial Insurance Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Commercial Insurance Manager jobs? Cities near Raleigh, NC with the most Commercial Insurance Manager job openings:
Commercial Insurance Manager jobs near you
Account Manager- Commercial Insurance

Account Manager- Commercial Insurance

Insurance Office of America

Raleigh, NC

Full-time

Medical, Retirement

Posted 26 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 260 rated insurance

Job description

Description

Job Description:

Title: Account Manager - Commercial Lines 

Work Mode: Remote/ Eastern and Central Time Zones  | Location/Supporting: Longwood, FL | Book Focus: Construction, Real Estate 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. 

 
Key Responsibilities: 

  • Technical Competence: Maintain technical competence and industry expertise. 

  • Team Leadership: Direct daily activities of the account management team. 

  • Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. 

  • Policy Management: Manage policy expirations and renewals. 

  • Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 3+ years of account management experience, or 5+ years in the insurance industry 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing; professional designation (CIC or equivalent) preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 65-90K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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