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Health Insurance Call Center Jobs in Remote, OR (NOW HIRING)

Master Merchandiser

Port Orford, OR ยท On-site

$15.30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Health insurance (waiting period and eligibility criteria apply) If you or someone you know would ...

Master Merchandiser

Lakeside, OR ยท On-site

$15.30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Health insurance (waiting period and eligibility criteria apply) If you or someone you know would ...

New

Flex Merchandiser

Bandon, OR ยท On-site

$15.30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Health insurance (waiting period and eligibility criteria apply) If you or someone you know would ...

New

Mental Health Therapist

Coos Bay, OR ยท On-site

$70K - $84K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Waterfall Community Health Center (WCHC), located on the beautiful Oregon Coast, has an opening for ... Options for long-term disability. * $50,000 Life Insurance Policy- options for additional voluntary ...

Be Seen First

... the call - Follow proven inbound and outbound telesales scripts built for FEX - Manage your ... life and health insurance license in at least 10 of the following states: AL, AZ, CA, CO, FL, GA ...

New

Be Seen First

... the call - Follow proven inbound and outbound telesales scripts built for FEX - Manage your ... life and health insurance license in at least 10 of the following states: AL, AZ, CA, CO, FL, GA ...

New

Be Seen First

... the call - Follow proven inbound and outbound telesales scripts built for FEX - Manage your ... life and health insurance license in at least 10 of the following states: AL, AZ, CA, CO, FL, GA ...

New

Remote Clinical Support Specalist

OR ยท Remote

$18 - $22/hr

  • Medical

  • Dental

  • Vision

Candidates with equivalent medical, healthcare, call center, customer service, or patient-facing experience are encouraged to apply * Bilingual [English/Spanish] * Knowledge of basic medical ...

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Showing results 1-20

Health Insurance Call Center information

See Remote, OR salary details

$10

$17

$24

How much do health insurance call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for health insurance call center in Remote, OR is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a health insurance call center representative do?

A Health Insurance Call Center representative assists customers with inquiries about their health insurance policies, such as coverage details, claims, billing, and enrollment. They provide information, resolve issues, and guide callers through processes related to their health insurance plans. Representatives often handle a high volume of calls, requiring strong communication and problem-solving skills. Their role is crucial in ensuring customer satisfaction and helping people understand their health insurance benefits.

What are the key skills and qualifications needed to thrive as a health insurance call center representative?

To thrive as a Health Insurance Call Center Representative, you need a solid understanding of health insurance policies, benefits, and claims processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes HIPAA certification is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in assisting diverse callers and resolving issues efficiently. These skills ensure accurate information delivery, customer satisfaction, and compliance within a high-volume, regulated environment.

What are some common challenges faced by health insurance call center representatives, and how can they be managed?

Health Insurance Call Center representatives often handle high call volumes and interact with customers who may be frustrated or anxious about their coverage. Balancing empathy with efficiency while navigating complex policy details can be challenging. To manage these demands, representatives typically receive comprehensive training, utilize knowledge bases and digital tools, and rely on support from team leads or supervisors. Regular team meetings and ongoing professional development also help staff stay updated on policy changes and improve customer service skills.

What is the difference between Health Insurance Call Center vs Health Insurance Customer Service Representative?

AspectHealth Insurance Call CenterHealth Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training on insurance policiesHigh school diploma or equivalent; certification may be preferred
Work EnvironmentCall center setting, often in a corporate officeOffice environment, interacting directly with clients or via phone
Employer & IndustryInsurance companies, third-party administratorsInsurance providers, healthcare organizations
Common Search & ComparisonFocuses on call center operations, volume, and support rolesEmphasizes direct customer interaction and service quality

The main difference is that a Health Insurance Call Center role typically involves handling high-volume calls in a centralized setting, focusing on support and information dissemination. In contrast, a Health Insurance Customer Service Representative often interacts directly with clients, providing personalized assistance. Both roles require similar credentials but differ mainly in scope and work environment.

What are popular job titles related to Health Insurance Call Center jobs in Remote, OR?

For Health Insurance Call Center jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Health Insurance Call Center jobs in Remote, OR look for?

The top searched job categories for Health Insurance Call Center jobs in Remote, OR are:

Infographic showing various Health Insurance Call Center job openings in Remote, OR as of August 2026, with employment types broken down into 77% Full Time, 5% Temporary, and 18% Contract. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $37,220 per year, or $17.9 per hour.

Licensed Health Insurance Agent

Balance Staffing - Stockton

OR โ€ข Remote

$21.50/hr

Full-time

Medical, Dental, Vision

Posted 6 days ago


Job description

Licensed Health Insurance Agent – Seasonal Direct Hire

Employment Type: Seasonal with Direct Hire
Work Arrangement: 100% Remote
Schedule: Monday–Saturday, between 8:00 AM–9:00 PM EST
Assignment Length: Seasonal position through December 8, 2026

Job Summary:
We are seeking Licensed Health Insurance Agents for a Seasonal Direct Hire opportunity supporting customers during the Annual Enrollment Period (AEP). In this role, you will handle inbound calls and assist customers with Medicare and health insurance products while providing knowledgeable and professional service.

Key Responsibilities:

  • Handle inbound customer calls regarding Medicare and health insurance products.
  • Educate customers on available plan options, benefits, and coverage.
  • Assess customer needs and provide appropriate insurance solutions.
  • Complete applications and documentation accurately.
  • Maintain compliance with company and regulatory requirements.
  • Deliver excellent customer service while meeting quality and performance expectations.

Requirements:

  • Active Health Insurance License required.
  • Previous health insurance, Medicare, or insurance experience preferred.
  • Strong communication and customer service skills.
  • Ability to work remotely in a fast-paced, high-volume call environment.
  • Reliable internet connection and a suitable work-from-home setup.
  • Flexible availability Monday–Saturday within the assigned operating hours.

What We Offer:

  • Seasonal Direct Hire opportunity
  • 100% remote work
  • Paid training
  • Opportunity to gain valuable Medicare and health insurance experience
  • Support and training throughout the assignment
  • Seasonal assignment through December 8, 2026

Company Description

Hi Dear,

This is Dimpal from Balance Staffing, and we're excited to announce hiring for the upcoming AEP season!

If you're an Active Licensed Health Insurance Agent looking for a 100% Remote Seasonal Direct Hire opportunity, we'd love to connect with you. Join a leading healthcare program, receive paid training, and make a difference by helping Medicare members choose the right health coverage during the Annual Enrollment Period.