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Health Insurance Call Center Jobs in Remote, OR (NOW HIRING)

Driveline

Master Merchandiser

Port Orford, OR · On-site

$15.30/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Health insurance (waiting period and eligibility criteria apply) If you or someone you know would ...

Driveline

Flex Merchandiser

Bandon, OR · On-site

$15.30/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Health insurance (waiting period and eligibility criteria apply) If you or someone you know would ...

Driveline

Master Merchandiser

Lakeside, OR · On-site

$15.30/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Health insurance (waiting period and eligibility criteria apply) If you or someone you know would ...

Aviva Health

Certified Medical Assistant - Float

Roseburg, OR · On-site

$16.25 - $21.25/hr

... insurance referral authorization requests from external facilities. * Call center duties: Answer ... Aviva Health is an Equal Opportunity Employer We are committed to fostering a diverse and inclusive ...

New

Aviva Health

Certified Medical Assistant - Float

Roseburg, OR · On-site

$21.65 - $26.46/hr

... insurance referral authorization requests from external facilities. * Call center duties: Answer ... Aviva Health is an Equal Opportunity Employer We are committed to fostering a diverse and inclusive ...

Aviva Health

Certified Medical Assistant - Float

Roseburg, OR

$16.25 - $21.25/hr

... insurance referral authorization requests from external facilities. * Call center duties: Answer ... Aviva Health is an Equal Opportunity Employer We are committed to fostering a diverse and inclusive ...

Qode

Remote Live Chat Agent

OR · On-site +1

$28/hr

Previous customer service, live chat support, call center, administrative, or sales-support ... Health insurance * $28 per hour * Dental and vision insurance * Paid time off * Paid holidays ...

New

HAWES MASTER

CREDIT REPRESENTATIVE Lvl 1

Sixes, OR · On-site

$17 - $20.50/hr

What will you do as a Call Center Credit Representative? * Use state-of-the-art technology and ... Great benefits (health, dental & vision Insurance) and eligible the 1st of the month following 60 ...

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All JobsHealth Insurance Call Center JobsHealth Insurance Call Center Jobs in Remote, OR

Health Insurance Call Center information

See Remote, OR salary details

$10

$17

$24

How much do health insurance call center jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for health insurance call center in Remote, OR is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a health insurance call center representative do?

A Health Insurance Call Center representative assists customers with inquiries about their health insurance policies, such as coverage details, claims, billing, and enrollment. They provide information, resolve issues, and guide callers through processes related to their health insurance plans. Representatives often handle a high volume of calls, requiring strong communication and problem-solving skills. Their role is crucial in ensuring customer satisfaction and helping people understand their health insurance benefits.

What are the key skills and qualifications needed to thrive as a health insurance call center representative?

To thrive as a Health Insurance Call Center Representative, you need a solid understanding of health insurance policies, benefits, and claims processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes HIPAA certification is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in assisting diverse callers and resolving issues efficiently. These skills ensure accurate information delivery, customer satisfaction, and compliance within a high-volume, regulated environment.

What are some common challenges faced by health insurance call center representatives, and how can they be managed?

Health Insurance Call Center representatives often handle high call volumes and interact with customers who may be frustrated or anxious about their coverage. Balancing empathy with efficiency while navigating complex policy details can be challenging. To manage these demands, representatives typically receive comprehensive training, utilize knowledge bases and digital tools, and rely on support from team leads or supervisors. Regular team meetings and ongoing professional development also help staff stay updated on policy changes and improve customer service skills.

What is the difference between Health Insurance Call Center vs Health Insurance Customer Service Representative?

AspectHealth Insurance Call CenterHealth Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training on insurance policiesHigh school diploma or equivalent; certification may be preferred
Work EnvironmentCall center setting, often in a corporate officeOffice environment, interacting directly with clients or via phone
Employer & IndustryInsurance companies, third-party administratorsInsurance providers, healthcare organizations
Common Search & ComparisonFocuses on call center operations, volume, and support rolesEmphasizes direct customer interaction and service quality

The main difference is that a Health Insurance Call Center role typically involves handling high-volume calls in a centralized setting, focusing on support and information dissemination. In contrast, a Health Insurance Customer Service Representative often interacts directly with clients, providing personalized assistance. Both roles require similar credentials but differ mainly in scope and work environment.

What job categories do people searching Health Insurance Call Center jobs in Remote, OR look for?

The top searched job categories for Health Insurance Call Center jobs in Remote, OR are:

Health Insurance Call Center jobs near you
Infographic showing various Health Insurance Call Center job openings in Remote, OR as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 14% Part Time, and 7% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $37,220 per year, or $17.9 per hour.

Call Center Remote Customer Service Representative

Coos Bay, OR • Remote

Vimo
See more jobs at Vimoexternal

$19/hr

Full-time

Medical, Retirement, PTO

Posted 18 days ago

Job description

Description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. 

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services. 

Full-time/Seasonal 

· $17.00/hr. plus performance incentives 

· $19.00/hr. Spanish Bilingual, plus performance incentives 

Requirements 

  • 18 years of age or older  

  • Complete Background check and drug test within 3 days  

  • Dedicated, private, and secure workspace 

  • Personal device with functioning camera required for the Training Period 

  • Committed to full attendance for paid 3-week Training period  

  • Minimum Internet Speed of 100 mb/s with ethernet 

  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required 

  • NOT compatible with Mobile Internet Service Providers and/or Satellite.  

  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders 
    (For example, T-Mobile is not compatible with our internal systems)

Qualifications

Essential Responsibilities  

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment  
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

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