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Bilingual Call Center Jobs in Remote, OR (NOW HIRING)

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This role is ideal for candidates with outbound call center, inside sales, lead generation ... Bilingual Spanish candidates are highly encouraged to apply. * Proficiency with Microsoft Office ...

Parts Specialist

North Bend, OR · On-site

$16.75 - $22.50/hr

Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Follow and promote all company ... Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail ...

Patient Services Representative I

Roseburg, OR · On-site

$16.75 - $21.50/hr

Aviva Health is a dynamic and mission-driven federally qualified health center (FQHC). Committed to ... Aid with mailings and other projects as call volume permits. * Other reasonable related duties as ...

Patient Services Representative I

Roseburg, OR · On-site

$16.75 - $21.50/hr

Act as a liaison for the patients and the Health Center: * Direct calls to other departments as ... Aid with mailings and other projects as call volume permits. * Other reasonable related duties as ...

Bilingual Call Center information

See Remote, OR salary details

$11

$21

$34

How much do bilingual call center jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for bilingual call center in Remote, OR is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What is a bilingual call center?

Bilingual call center jobs involve assisting customers over the phone, chat, or email in two or more languages. Employees in these roles handle customer inquiries, provide support, resolve issues, and sometimes process orders or payments. The key requirement is fluency in at least two languages, allowing the employee to communicate effectively with diverse clients. Bilingual call center agents are highly valued by companies that serve multicultural or international markets, as they help bridge language gaps and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a bilingual call center representative?

To thrive as a Bilingual Call Center Representative, you need fluency in at least two languages, strong verbal and written communication skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is often required. Outstanding interpersonal skills, patience, and problem-solving abilities help you handle diverse customer inquiries and resolve issues efficiently. These skills enable representatives to deliver excellent support to a wider customer base, ensuring customer satisfaction and loyalty.

What are some common challenges faced by bilingual call center agents, and how can they be managed effectively?

Bilingual call center agents often handle calls in multiple languages, which can lead to challenges such as switching between languages quickly, managing high call volumes, and navigating cultural nuances during customer interactions. To manage these challenges effectively, agents benefit from continuous language training, clear communication guidelines, and supportive technology like translation tools or bilingual scripts. Additionally, collaborating with team leads and peers to share best practices can help agents maintain high-quality service and reduce language-related stress.

What is the difference between Bilingual Call Center vs Customer Service Representative?

AspectBilingual Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, bilingual proficiency, basic computer skillsHigh school diploma, customer service skills, sometimes bilingual proficiency
Work EnvironmentCall centers, office settings, fast-pacedOffice, retail, or call center environments
Employer & IndustryCustomer support, telecommunication, retail, healthcareRetail, banking, healthcare, tech support

Both roles involve assisting customers, but Bilingual Call Center agents specifically handle calls in multiple languages, often in dedicated call centers. Customer Service Representatives may work in various settings and may or may not be bilingual. The key difference lies in language requirements and work environment, with bilingual skills being essential for Bilingual Call Center roles.

What are popular job titles related to Bilingual Call Center jobs in Remote, OR?

For Bilingual Call Center jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Bilingual Call Center jobs in Remote, OR look for?

The top searched job categories for Bilingual Call Center jobs in Remote, OR are:

Infographic showing various Bilingual Call Center job openings in Remote, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,070 per year, or $21.2 per hour.

Call Center Remote Customer Service Representative

Vimo

Coos Bay, OR • Remote

$19/hr

Full-time

Medical, Retirement, PTO

Posted 5 days ago


Job description

Description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. 

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services. 

Full-time/Seasonal 

· $17.00/hr. plus performance incentives 

· $19.00/hr. Spanish Bilingual, plus performance incentives 

Requirements 

  • 18 years of age or older  

  • Complete Background check and drug test within 3 days  

  • Dedicated, private, and secure workspace 

  • Personal device with functioning camera required for the Training Period 

  • Committed to full attendance for paid 3-week Training period  

  • Minimum Internet Speed of 100 mb/s with ethernet 

  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required 

  • NOT compatible with Mobile Internet Service Providers and/or Satellite.  

  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders 
    (For example, T-Mobile is not compatible with our internal systems)

Qualifications

Essential Responsibilities  

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment  
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus