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Head Of Technology Operations Jobs (NOW HIRING)

VisionSpark

Head of Technology [HT-1043243]

Owensboro, KY · On-site

  • Retirement

  • PTO

ASMARK INSTITUTE HEAD OF TECHNOLOGY Are you the kind of technology leader people trust when the ... Strengthen the partnership between Technology, Product, Operations, and leadership so business ...

Securitas

Director of Technology Operations

Bellevue, WA · On-site

$175K - $225K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director of Technology Operations Job title: Director of Technology Operations Reports to: Sr. Director of Operations Support Location: United States (remote) About our team We are a dynamic ...

GlaxoSmithKline

In this highly visible role, you will own and be accountable for Digital & Tech's portfolio of Mergers, Acquisitions and Divestment program, while driving efficiencies across business operations ...

The Guardian

Global Head of Technology Journalism

New York, NY

$160K - $190K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Headquartered in New York City, Guardian US is an entirely digital operation that seeks to engage ... The Global Head of Technology Journalism will develop and lead the delivery of a strategy to ensure ...

Liberty Mutual

Head of Technology Procurement

Boston, MA · On-site

$156K - $281K/yr

About the Role As the Head of Technology Procurement , you will shape and advance Liberty Mutual ... Partner closely with senior technology, business unit, finance, risk, legal, and operational ...

Liberty Mutual

Head of Technology Procurement

Boston, MA · On-site

$156K - $281K/yr

Description About the Role As the Head of Technology Procurement , you will shape and advance ... Partner closely with senior technology, business unit, finance, risk, legal, and operational ...

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Head Of Technology Operations information

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$140.3K

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How much do head of technology operations jobs pay per year?

As of Aug 18, 2026, the average yearly pay for head of technology operations in the United States is $140,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,500.00 and $171,000.00 per year, depending on experience, location, and employer.

What does a Head of Technology Operations do?

A Head of Technology Operations is responsible for overseeing the daily operations of an organization's technology infrastructure and IT teams. They ensure that technology systems run smoothly, efficiently, and securely, aligning IT strategies with overall business goals. This role involves managing IT projects, budgets, and staff, as well as implementing best practices for system reliability, security, and performance. The Head of Technology Operations also collaborates with other departments to support organizational growth and innovation.

What are the key skills and qualifications needed to thrive as a Head of Technology Operations?

To thrive as a Head of Technology Operations, you need extensive experience in IT management, infrastructure planning, and operational leadership, typically supported by a degree in computer science or a related field. Familiarity with enterprise resource planning (ERP) systems, cloud platforms, ITIL frameworks, and relevant certifications such as PMP or ITIL are often required. Strong strategic thinking, problem-solving, and interpersonal communication skills help drive cross-functional collaboration and effective team leadership. These competencies are crucial for ensuring reliable technology services, optimizing operational efficiency, and aligning IT initiatives with organizational goals.

What are some common challenges faced by a Head of Technology Operations, and how can they be addressed?

As a Head of Technology Operations, one common challenge is balancing the need for operational stability with the pressure to innovate and implement new technologies. This role often requires navigating resource constraints, managing cross-functional teams, and ensuring continuous service availability. Proactive communication, setting clear priorities, and fostering a culture of collaboration are key strategies to address these challenges. Additionally, staying updated on industry best practices and leveraging automation can help streamline processes and minimize disruptions.
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Head Of Technology Operations jobs near you
Infographic showing various Head Of Technology Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $140,312 per year, or $67.5 per hour.

Director of Technology Operations

McNees Wallace & Nurick LLC

Remote

Full-time

Posted 14 days ago

Job description

Joining McNees Wallace & Nurick LLC means becoming part of a team that values your voice, your growth, and your impact on clients, colleagues, and the communities we serve. Since 1935, McNees has been a trusted, client-focused law firm delivering practical, results-driven legal solutions with integrity and a client-first philosophy. We are a full-service firm with more than 170 attorneys and 350 professionals, committed to excellence across a wide range of practice areas and industries.
At McNees, we are guided by our core values of authentic relationships, excellence, growth, and balance to foster collaboration and innovation. We support your success through mentorship, leadership development, and continuous learning opportunities. Our commitment to community runs deep, with a strong tradition of stewardship through pro bono work, charitable initiatives, and civic engagement. We also prioritize flexibility and well-being with a family-focused culture, reasonable revenue hour expectations, and technology that drives efficiency.
If you're looking for an opportunity to do meaningful work with people who value integrity and collaboration, you'll feel at home at McNees.
McNees, Wallace & Nurick is actively seeking a Director of Technology Operations to join our Information Technology department. At McNees, we believe our people are our greatest asset. We foster a culture of integrity, innovation, and collaboration - where your ideas matter, and your contributions make a real impact. This position would lead the day-to-day delivery, reliability, and continuous improvement of technology services that support attorneys and professional staff across multiple offices. Reporting directly to the CIO, this leadership role oversees technology training, service desk operations, and cloud and infrastructure services while helping shape the future of technology through innovation, automation, and scalable operational strategies.
Responsibilities
  • Lead, mentor, and develop teams across technology training, service desk, and cloud & infrastructure operations.
  • Foster a culture of accountability, continuous improvement, collaboration, and operational excellence.
  • Partner with the CIO to establish operational priorities, budgets, and technology roadmaps aligned with firm objectives.
  • Oversee the successful delivery and adoption of new technology initiatives and organizational change management efforts.
  • Manage vendor relationships, contract negotiations, and service level performance.
  • Define, monitor, and report on KPIs and SLAs across technology operations.
  • Lead workforce planning, hiring, employee development, and succession planning initiatives.
  • Serve as a key liaison between IT and business stakeholders to ensure technology solutions support evolving organizational needs.
  • Drive automation and AI-enabled operational improvements that enhance efficiency and reduce resolution times.
  • Ensure effective technology onboarding, user training, and ongoing educational programs that maximize technology adoption and proficiency.
  • Oversee the delivery of responsive, high-quality end-user support and continuous improvement of the IT service management program.
  • Guide cloud infrastructure strategy, network operations, security, disaster recovery, business continuity planning, endpoint management, and compliance initiatives.
Requirements
  • Bachelor's degree in Information Science, Information Technology, or a related field, or an equivalent combination of education and experience.
  • 10+ years of progressive IT experience, including at least 5 years in a leadership or management role.
  • Demonstrated experience in strategic planning, project management, and process improvement.
  • Strong leadership, coaching, and team-development capabilities.
  • Excellent communication, stakeholder management, and relationship-building skills.
  • Service-oriented mindset with a focus on delivering an exceptional user experience.
  • Working knowledge of enterprise networking, virtualization, endpoint management, and information security best practices.
  • Strong experience with Microsoft Azure, Microsoft 365, network technologies, conference systems, and security foundations.
  • Proven success managing SLAs, KPIs, operational budgets, and technology service delivery.
  • Relevant certifications such as ITIL v4 Foundation, PMP, Microsoft Azure certifications, Security+, or CISSP are preferred.
  • Experience in a law firm or professional services environment is preferred, including familiarity with legal technology platforms.
  • Ability to support critical incidents outside normal business hours and travel occasionally to regional offices as needed.

#LI-REMOTE
About McNees
Headquartered in Harrisburg, Pa., McNees operates offices across Pennsylvania, Maryland, Ohio, and Washington, D.C., giving our team a broad regional footprint and diverse opportunities for collaboration. We are ranked among the NLJ 500, Best Law Firms, and Best Lawyers, and nationally recognized for excellence in areas such as construction litigation and energy law.
Our attorneys deliver tailored strategies to businesses, individuals, and organizations across industries, including real estate, energy, healthcare, banking and finance, insurance, construction, and technology. We also have a strong presence in public sector law, advocating for clients in regulatory and legislative matters at all levels of government.
Our services span corporate law, real estate and construction, labor and employment, litigation, tax, intellectual property, energy and environmental, estate planning, and public sector law, complemented by affiliated businesses like Apollo Communications (strategic marketing and PR), Keystone Municipal Solutions (municipal consulting), and Pine Street Land Company (title and settlement services).
McNees offers an engaging work environment, robust opportunities for professional development, challenging and rewarding career paths, and competitive compensation. McNees is an Equal Opportunity Employer. Employment decisions are made without regard to any trait protected by law.

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