Head Learning Development Jobs in Pennsylvania (NOW HIRING)

Building Global Capabilities to Power Our Business:

At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences such as One Jazz.

The Director of Learning and Development (EMD / Sleep), leads the Epilepsy/Movement Disorders (EMD) and Sleep L&D team and is responsible for the strategy, performance and execution of the EMD and Sleep learning and development programs. This role reports to the Senior Director of Learning & Development and is accountable for leading and developing a high-performing team consisting of an Associate Director/Senior Training Manager leveled team who cover Medical Affairs, Sales and Market Access training for Sales, Market Access and Medical Affairs colleagues in Sleep and EMD. This role will be responsible for setting clear priorities and ensuring the L&D team consistently delivers value to the EMD and Sleep cross functional teams through strong partnership and execution. This role owns the EMD / Sleep learning strategy and outcomes, translating business needs into prioritized training and ensuring delivery of high-quality learning programs that improve performance of the field (sales, medical and market access employees).

At Jazz, we believe that effective people leadership is essential to our success. Our people managers play a vital role in creating an environment where teams thrive and individuals reach their full potential. Jazz invests in people managers to equip them to drive performance, grow individuals, and create belonging.

Essential Functions/Responsibilities

Key Responsibilities:

Strategy & Direction

• Set clear direction for the L&D EMD / Sleep team, partnering with the head of Learning & Development to ensure learning & training objectives are aligned with business priorities and EMD / Sleep L&D goals.

• Translate business needs into clear priorities, scope and success measures for the team by leading needs assessment and defining learning requirements.

• Partner with EMD / Sleep franchise and functional leaders to translate disease strategies, launch priorities, and capability needs into role‑based learnings and prioritized training roadmaps

• Oversee the design, delivery and facilitation of training programs and learning solutions (e.g. onboarding, launch readiness, key account excellence initiatives, skill building, and mindset reinforcement) that build capabilities across commercial, medical, and market access field teams and measurably improve field effectiveness.

• Ensure the team delivers high-quality, reliable trainings with clear expectations on scope, timing and outcomes. 

• Measure and monitor training effectiveness, using insights to continuously improve programs.

• ​Use stakeholder feedback to continuously improve learning content development and delivery. 

• Build and lead a high-performing, scalable team, including setting priorities, managing performance and developing talent to support evolving content production and deployment capabilities

Collaboration

• Serve as the senior CX L&D representative, engaging a broad set of stakeholders across Commercial, Medical, Market Access, to align EMD / Sleep learning priorities with franchise and launch needs.

• ​Represent the EMD / Sleep L&D team in cross-functional forums and L&D team-level planning discussions, ensuring franchise needs, dependencies and constraints are clearly communicated and reflected in team priorities.

Required Knowledge, Skills, and Abilities

Technical Skills

• Deep understanding of learning & development, including adult learning principles, instructional design and program development with the ability to translate business needs into effective learning strategies and outcomes.

• Strong judgment in balancing learning strategy, program design, and delivery realities, ensuring training solutions are practical, scalable and aligned to business priorities.

• Proven ability to lead teams in developing and delivering learning programs across complex, cross-functional environments, including adapting content and delivery approaches to meet evolving business and field needs.

• Experience leading and developing a high-performing team, including resource planning, performance management, and talent development to support evolving business needs.

• Oversee development and implementation of training on CRM systems, data analytics, and digital tools to enhance field force effectiveness and data-driven decision making.

• Ensure development of training for field teams aimed at leveraging insights and analytics for improved account planning and customer engagement.

• Mentor, coach, and elevate a high-performing team of 5 Sr. Training Managers and 1 Assoc. Director of L&D (representing sales, market access and medical affairs functions). Foster a culture of continuous improvement, psychological safety, and advanced adult-learning expertise.

• Identify and leverage operational and strategic synergies across the 3 distinct L&D stakeholder types to drive efficiency.

• Act as the primary steward of regulatory firewalls between Commercial and Medical Affairs L&D initiatives. Ensure all cross-functional strategies and shared resources strictly adhere to corporate compliance, legal, and regulatory guidelines.

Business Skills

• Cross functional Matrix Collaboration – ability to work fluidly across teams and reporting lines respecting SME, coordinating shared work, ensuring progress even when accountability is distributed – supporting decisions with professional alignment and focus on collective success. Deeply understands and values unique capabilities and perspectives of diverse functions

• Learning Agility — ability to quickly seek, find and absorb new insights and feedback, adapt approach and apply learnings to real situations with practical impact

• Systems Thinking - The ability to understand how actions create upstream and downstream effects across the organization, seeing patterns and interdependencies to improve the whole ecosystem, not just individual parts.

• Adoption — ability to quickly embrace new tools, new WoW, and behaviors applying with confidence and practical improvement

• Continuous Improvement — ability to regularly improve processes/products through reflection and iteration, generates new options and approaches when constraints exist, growth mindset, challenges status quo

Required/Preferred Education and Licenses

Qualifications:

• Bachelor’s degree in business, healthcare, technology, or related field.

• 10+ years of experience in learning and development, capability building, or commercial excellence within a pharmaceutical organization.

• 6-8 years of experience leading people, including managing and developing high-performing teams and driving accountability across functions.

• Demonstrated experience leading teams that include Senior Managers, Associate Directors, or equivalent roles, with accountability for team performance, development, and outcomes.

Preferred / Additional Qualifications:

• Advanced degree (MBA or relevant graduate degree) preferred.

• Experience in healthcare, pharmaceutical, or other highly regulated industries preferred.

• Experience working in rare disease or specialty brands, with strong understanding of unique stakeholder dynamics.

• Experience with Sleep and/or Epilepsy space

Working Requirements:

• 30 to 40% travel will be required.

Jazz Expected Behaviors 

• Demonstrates ownership and accountability, taking responsibility for outcomes and driving work forward with urgency, clarity, and a focus on impact. 

• Leads with curiosity and a Growth Mindset, actively exploring user needs, emerging technologies, and new ways of working to elevate capability and innovation. 

• Embraces change as a learning opportunity, adapting quickly, modeling resilience, and helping others navigate dynamic environments. 

• Acts with a One Jazz mindset, prioritizing enterprise value, breaking down silos, and building strong, trust-based partnerships across teams. 

• Delivers high performance results, setting ambitious goals, challenging assumptions, and consistently driving measurable business impact. 

• Models inclusive, collaborative leadership, creating space for diverse perspectives and empowering others to contribute their best work. 

• Invest in continuous learning, developing personal skills while coaching and elevating the capabilities of colleagues and cross functional partners. 

• Navigates ambiguity with confidence, using sound judgment, data, and user insights to make informed decisions even when information is incomplete. 

• Communicates with clarity and influence, simplifying complexity, aligning stakeholders, and ensuring shared understanding of priorities and outcomes.