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Head Dispatcher Jobs (NOW HIRING)

Dispatcher

Kansas City, KS · On-site

$18 - $25/hr

Dispatchers working after office staff head home for the night will need to respond to these emails, so the person in this position needs to know proper grammar and how to professionally respond to ...

A calm head and good judgment under pressure. * Strong communication skills and the ability to ... Previous dispatch, emergency communications, ski patrol, or ski area experience. * Outdoor ...

A calm head and good judgment under pressure. * Strong communication skills and the ability to ... Previous dispatch, emergency communications, ski patrol, or ski area experience. * Outdoor ...

... Dispatcher role. We pride ourselves on providing superior service for our customers while ... The ability to communicate effectively, multitask, and handle emergencies with a level-head are all ...

As a Dispatcher, you will be helping our residential and business customers often in times when ... You say things in your head like "A broken window - what's the big deal?" To our customers, when ...

As a Dispatcher, you will be helping our residential and business customers often in times when ... This Job Is NOT For You If . . . • You say things in your head like "A broken window - what's the ...

As a Dispatcher, you will be helping our residential and business customers often in times when ... This Job Is NOT For You If . . . · You say things in your head like "A broken window - what's the ...

Dispatcher

Delta, CO · On-site

$59K - $69K/yr

... department head and maintained in the employee personnel file. * Reliable and predictable ... Respond to Emergency Medical Dispatch calls utilizing CAD (Computer Aided Dispatch), dispatch ...

Dispatcher

Escondido, CA · On-site

$18 - $19/hr

As a Dispatcher, you play a pivotal role in connecting our valued customers, donors, and corporate ... In partnership with the Head Driver, efficiently schedule and coordinate pickup requests, ensuring ...

New

Dispatcher

Delta, CO · On-site

$59K - $69K/yr

... department head and maintained in the employee personnel file. * Reliable and predictable ... Respond to Emergency Medical Dispatch calls utilizing CAD (Computer Aided Dispatch), dispatch ...

Dispatcher

Cherry Hill, NJ · On-site

$16 - $17/hr

As a Dispatcher, you play a pivotal role in connecting our valued customers, donors, and corporate ... In partnership with the Head Driver, efficiently schedule and coordinate pickup requests, ensuring ...

Dispatcher must be customer service minded and, be able to keep a level head under stressful conditions in a high paced environment. * Dispatcher must be able to quickly build rapport and ...

Maintaining accurate daily head-count report for Delivery Associates and ensure head-counts are ... Prior Dispatching Experience (REQUIRED) * Associates Degree (preferred) * High comfort level with ...

Dispatcher must be customer service minded and, be able to keep a level head under stressful conditions in a high paced environment. * Dispatcher must be able to quickly build rapport and ...

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Head Dispatcher information

See salary details

$11

$22

$33

How much do head dispatcher jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for head dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a head dispatcher?

Head Dispatchers are professionals responsible for overseeing and coordinating the activities of dispatchers who manage the routing and scheduling of vehicles, personnel, or shipments. They supervise the dispatch team, ensure efficient communication, handle escalated issues, and develop procedures to improve service delivery. Head Dispatchers often work in industries such as transportation, emergency services, or logistics, and play a critical role in ensuring operations run smoothly and safely.

How does a head dispatcher typically collaborate with other departments to ensure efficient operations?

A Head Dispatcher works closely with multiple departments, such as operations, customer service, and fleet management, to coordinate schedules, address issues, and optimize resource allocation. Effective communication with drivers and supervisors is essential to quickly resolve delays or emergencies and to ensure that everyone is aligned on priorities. This role often involves regular meetings, real-time updates, and using dispatch software to keep all stakeholders informed, making teamwork and organizational skills vital for success.

What is the difference between Head Dispatcher vs Dispatcher?

AspectHead DispatcherDispatcher
CredentialsMay require experience in logistics and leadership skillsTypically requires a high school diploma or equivalent, with some roles needing certification
Work EnvironmentSupervisory role overseeing dispatch teams, often in logistics or transportation companiesFrontline role coordinating daily dispatch operations
Employer & Industry UsageUsed in transportation, logistics, and delivery companies for leadership positionsCommon across transportation, emergency services, and delivery sectors

The Head Dispatcher generally holds a supervisory role, overseeing dispatch teams and managing operations, while the Dispatcher handles the day-to-day coordination of vehicles and personnel. The Head Dispatcher often requires more experience and leadership skills, whereas the Dispatcher focuses on executing dispatch tasks efficiently.

What are the key skills and qualifications needed to thrive as a head dispatcher?

To thrive as a Head Dispatcher, you need strong organizational skills, multitasking abilities, and a background in logistics or transportation management, often supported by relevant experience or certification. Familiarity with dispatch software, GPS tracking systems, and communication platforms is typically required. Excellent leadership, problem-solving, and interpersonal skills help coordinate teams and resolve issues efficiently. These skills ensure smooth operations, timely service delivery, and effective management of dispatch teams in high-pressure environments.
What cities are hiring for Head Dispatcher jobs? Cities with the most Head Dispatcher job openings:
What are the most commonly searched types of Dispatcher jobs? The most popular types of Dispatcher jobs are:
What states have the most Head Dispatcher jobs? States with the most job openings for Head Dispatcher jobs include:
Infographic showing various Head Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher

Prestige Transportation

Kansas City, KS • On-site

$18 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Job description

Prestige Transportation & Overland Chauffeured Services:
Kansas City’s premier luxury transportation company is expanding and looking to bring on additional team members. Prestige Transportation & Overland Chauffeured Service is Kansas City’s leading 24/7 chauffeured transportation provider that drives Kansas City’s elite.

About the role:
Dispatchers are the nucleus of our organization. This job role is fast-paced, and it changes not only every day but at times hourly and even faster. The dispatch position has several responsibilities and takes a special person for the role. Our transportation services range from airport transfers to high-profile weddings, major conferences, concerts, and sporting events. Working independently during the shift is a must for this position. People who are outgoing, proactive, and strong problem solvers will excel in this role. Our clients include Kansas City’s business leaders, multimillionaires, celebrities, and professional sports athletes. Due to the nature of our client base team members must use discretion and protect client confidentiality. If you are a career-minded individual and exhibit the qualities of a Five-Star employee would love to meet you.

Monitoring Dispatch Grid:
  • The dispatcher is responsible for monitoring the schedule and trip progress for our chauffeuring team, monitoring incoming flights, along adjusting trips/schedules to accommodate changes while ensuring clients' vehicles arrive on time. 
  • Dispatchers are also responsible for monitoring trips the company has being serviced outside of Kansas City in other markets to make sure service runs smoothly. 
  • This requires someone who is computer savvy with technology, and dispatching systems, has strong attention to detail and multitasking skills, and can work independently.

Reservations:
  • At times dispatchers help with overflow calls and enter reservations. 
  • Experience with reservation systems or the ability to quickly learn the technology is a must. 
  • Dispatchers spend one to two weeks in the Reservations Department, so we provide proper training.

Emails/Inbox:
The companies receive emails throughout the night with requests for transportation services along with other inquiries. Dispatchers working after office staff head home for the night will need to respond to these emails, so the person in this position needs to know proper grammar and how to professionally respond to clients and vendors. They will also need to know how to file emails properly and what needs to be forwarded to other Managers so items can be addressed when they come into the office the next day. At the end of each shift, dispatchers need to compose an email dispatch report to provide to management and the dispatch team that summarizes their shift with pertinent information.

Examples of those who have been successful in this role:
911 Dispatchers, other dispatching roles, Call Center Agents, and Client Service Specialists.

Benefits:
  • Health, Dental, Vision & Life Insurance.
  • 401(k) Match Up to 4% Immediately Vested.
  • Paid PTO/Vacation.
  • Competitive Compensation.

Available Shifts Full-Time:
  • Midshift.
  • Overnights.

Requirements:
  • 2-5 years experience in a dispatching role.
  • Professional phone experience with good listening skills.
  • Reservation systems experience.
  • Excellent verbal and written skills.
  • Time management skills both professionally and personally.
  • Positive attitude.
  • Attention to detail.
  • Multitasking and problem-solving abilities.
  • Team player.
  • Be able to pass drug, alcohol, and background checks.
  • Must provide references.

Location: Our base location is conveniently located off Merriam Lane between I-35 and I-635.