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Harley Technical Representative Jobs (NOW HIRING)

Harley-Davidson

Technical Specialist

Wauwatosa, WI · On-site

$62K - $93K/yr

  • Medical

  • Retirement

Harley-Davidson Motor Company Full or Part-Time: Full Time Shift: SHIFT1 At Harley-Davidson, we are ... The pay range shown represents the national average pay range for this role. Your pay may be more ...

Harley-Davidson

Technical Specialist

Wauwatosa, WI · On-site

$62K - $93K/yr

  • Medical

  • Retirement

Harley-Davidson Motor Company Full or Part-Time: Full Time Shift: SHIFT1 At Harley-Davidson, we are ... The pay range shown represents the national average pay range for this role. Your pay may be more ...

Harley-Davidson

Technical Specialist

Wauwatosa, WI · On-site

$62K - $93K/yr

  • Medical

  • Retirement

Harley-Davidson Motor Company Full or Part-Time: Full Time Shift: SHIFT1 At Harley-Davidson, we are ... The pay range shown represents the national average pay range for this role. Your pay may be more ...

Harley-Davidson

Technical Writer - Parts Catalogs

Milwaukee, WI · On-site

$63K - $95K/yr

  • Medical

  • Retirement

Harley-Davidson Motor Company Full or Part-Time: Full Time Shift: SHIFT1 In 1903, out of a small ... The pay range shown represents the national average pay range for this role. Your pay may be more ...

Harley-Davidson

Technical Writer - Parts Catalogs

Milwaukee, WI · On-site

$63K - $95K/yr

  • Medical

  • Retirement

Harley-Davidson Motor Company Full or Part-Time: Full Time Shift: SHIFT1 In 1903, out of a small ... The pay range shown represents the national average pay range for this role. Your pay may be more ...

Harley-Davidson

Technical Writer - Parts Catalogs

Milwaukee, WI · On-site

$63K - $95K/yr

  • Medical

  • Retirement

Harley-Davidson Motor Company Full or Part-Time: Full Time Shift: SHIFT1 In 1903, out of a small ... The pay range shown represents the national average pay range for this role. Your pay may be more ...

Harley-Davidson

Mgr Engineering Systems

Wauwatosa, WI · On-site

  • Medical

  • Retirement

... Harley-Davidson Product Development Process methodology. * Accountable for technical excellence and ... The pay range shown represents the national average pay range for this role. Your pay may be more ...

Harley-Davidson

Design Engineer - Service Parts

Wauwatosa, WI · On-site

$74K - $112K/yr

  • Medical

  • Retirement

Demonstrate the ability to communicate technical subjects in a clear concise manner to a range of ... Familiarity of Harley-Davidson motorcycles and powertrains The pay range shown represents the ...

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Harley Technical Representative information

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How much do harley technical representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for harley technical representative in the United States is $26.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $31.25 per hour, depending on experience, location, and employer.

What is the difference between Harley Technical Representative vs Harley Service Technician?

AspectHarley Technical RepresentativeHarley Service Technician
Required CertificationsHarley-Davidson certifications, technical trainingHarley-Davidson certifications, technical training
Work EnvironmentField visits, client support, product demonstrationsDealerships, repair shops, service bays
Employer & Industry UsageHarley-Davidson corporate, dealerships, aftermarketHarley-Davidson dealerships, authorized service centers

Harley Technical Representatives primarily focus on supporting dealerships and clients through technical support and product demonstrations, often working in the field. In contrast, Harley Service Technicians work directly in repair shops or dealerships, performing maintenance and repairs. Both roles require Harley-Davidson certifications and technical training, but their work environments and daily tasks differ significantly.

What is a Harley Technical Representative?

Harley Technical Representatives are professionals who provide technical support and expertise for Harley-Davidson motorcycles. They assist dealerships, mechanics, and sometimes customers with diagnosing and resolving mechanical or technical issues. Their responsibilities may include troubleshooting problems, offering repair guidance, conducting training sessions, and ensuring that service standards are met. These representatives often serve as a liaison between the manufacturer and the dealership to ensure product quality and customer satisfaction.

What skills and qualifications are needed to be a Harley Technical Representative?

To thrive as a Harley Technical Representative, you need in-depth knowledge of motorcycle mechanics, technical troubleshooting, and a relevant technical degree or certification (such as ASE or manufacturer-specific training). Familiarity with diagnostic software, service manuals, and proprietary Harley-Davidson systems is typically required. Exceptional communication, problem-solving skills, and customer service orientation help you effectively support dealers and clients. These competencies are crucial for ensuring accurate technical assistance, customer satisfaction, and upholding the brand's reputation.

What challenges do Harley Technical Representatives face when supporting dealership technicians?

One common challenge for Harley Technical Representatives is troubleshooting complex mechanical or electronic issues that dealership technicians have not been able to resolve. This often requires strong diagnostic skills, up-to-date knowledge of Harley-Davidson technologies, and the ability to communicate technical solutions clearly over phone or email. Additionally, representatives must manage multiple support cases simultaneously while maintaining high levels of customer satisfaction and adhering to company protocols. Collaborating closely with dealership staff and sometimes escalating unresolved problems to engineering teams is also a key part of the role.
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Harley Technical Representative jobs near you
Infographic showing various Harley Technical Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 6% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $54,746 per year, or $26.3 per hour.

Representative Technical Service

Harley-Davidson

Milwaukee, WI • Remote

$57K - $86K/yr

Full-time, Part-time

Medical, Retirement

Posted 29 days ago

Job description

Auto req ID: 54315  
Title: Representative Technical Service  
Job Function: Customer Service  
Location: Remote 
Company: Harley-Davidson Motor Company  
Full or Part-Time: Full Time  
 


In 1903, out of a small shed in Milwaukee, Wisconsin, four young men lit a cultural wildfire that would grow and spread across geographies and generations. Their innovation and imagination for what was possible on two wheels sparked a transportation revolution that would make Harley-Davidson the most recognizable motorcycle brand in the world. Today, we continue to define motorcycle culture, evoking soul-stirring emotion reflected in every product and experience we deliver - like we have for well over a century and will for generations to come. Are you ready to ride with us?

This remote role is not tightly linked to a physical location and provides flexibility in where, when and how you accomplish your work. Remote employees are expected to have a dedicated, quiet and distraction-free work space and an internet connection that's sufficient for completing their job remotely.

Job Summary

The Technical Service team at Harley-Davidson plays a crucial role in supporting the dealer network by providing expert assistance and resolving technical issues. As a Technical Service Representative, you will be responsible for addressing a variety of inquiries related to diagnostics and service operations while delivering exceptional customer service. Leveraging your experience, collaborative skills, and access to resources, you will ensure timely and accurate resolutions to dealer personnel.

Job Responsibilities

Develop and implement a systematic diagnostic approach for mechanical, electrical, and software-related concerns.
Utilize available resources to accurately identify root causes and provide timely resolutions to dealer personnel.
Document Condition, Cause, and Correction details clearly and concisely within a data management system.
Identify opportunities for improving Key Performance Indicators (KPIs) for both internal and external stakeholders.
Provide coaching and guidance to dealer personnel to enhance their technical capabilities.
Contribute to the development and maintenance of internal and dealer-facing resource materials.
Deliver remote troubleshooting and diagnostic support services via various channels, such as telephone and online platforms.
Provide day-to-day technical support for a range of hardware and software systems, including problem diagnosis and escalation.
Ensure effective and timely resolution of user problems.

Education Requirements
High School Diploma or Equivalent Required
Education Specifications

High school diploma or equivalent.
Completion of a post-secondary program at an accredited institute specializing in motorcycle diagnostics and repair.
Preferred achievement of Expert level technician or higher in Harley-Davidson University's Technical Recognition Program.

Experience Requirements

Required

4+ years of experience as a motorcycle maintenance and repair technician.
Demonstrated ability in complex problem-solving.
Capacity to multitask and prioritize responsibilities effectively. .
Excellent verbal and written communication skills, particularly in conveying technical information.
Ability to work autonomously in a remote team environment.
Strong proficiency in computer skills, including Microsoft Office Suite.

The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.

We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here.

 
Applicants must be currently authorized to work in the United States.


Direct Reports: No 
Travel Required: 0 - 10% 
Pay Range: $57,700 - $86,400 
Visa Sponsorship: This position is not eligible for visa sponsorship or visa transfer 
Relocation: This position is not eligible for relocation assistance 

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