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Hap Insurance Jobs (NOW HIRING)

Carrier HAP preferred. * Proficient in the psychometric considerations and calculations of HVAC ... Full-time employees also receive company paid short- and long-term disability and life insurance.

Apply Early

Carrier HAP preferred. * Proficient in the psychometric considerations and calculations of HVAC ... Full-time employees also receive company paid short- and long-term disability and life insurance.

Apply Early

Accounts Payable Associate

Miami, FL · On-site

$45K - $55K/yr

Support the full HAP contract payment lifecycle, including unit reconciliations, owner setup ... insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal ...

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Hap Insurance information

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$31K

$58.2K

$86.5K

How much do hap insurance jobs pay per year?

As of Jul 7, 2026, the average yearly pay for hap insurance in the United States is $58,198.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $66,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by insurance agents working at HAP Insurance, and how can they be overcome?

Insurance agents at HAP Insurance often encounter challenges such as keeping up with constantly changing regulations, addressing diverse client needs, and meeting sales targets. Success in this role requires strong communication skills, ongoing education about new products and compliance updates, and the ability to build lasting relationships with clients. Collaborating closely with underwriters, claims adjusters, and customer service teams can help agents provide tailored solutions and resolve client concerns efficiently. Regular training sessions and mentorship programs at HAP offer additional support for overcoming these challenges.

What is HAP Insurance?

HAP Insurance refers to insurance plans offered by the Health Alliance Plan (HAP), a Michigan-based health insurance company. HAP provides a variety of health insurance products, including individual and family plans, Medicare, Medicaid, and employer-sponsored group plans. These plans typically cover medical services such as doctor visits, hospital stays, prescription drugs, preventive care, and more. HAP is known for its network of healthcare providers, member support services, and focus on preventive health. Coverage details and costs can vary depending on the specific plan and eligibility.

What is the easiest hospital job to get into?

Entry-level hospital jobs such as hospital clerks, patient transporters, or medical assistants are generally the easiest to obtain, often requiring minimal formal education or certifications. These roles typically involve on-the-job training and have lower experience requirements, making them accessible for new job seekers in healthcare settings.

What is the difference between Hap Insurance vs Medical Insurance Agent?

AspectHap InsuranceMedical Insurance Agent
CredentialsTypically no specific licensing requiredRequires state licensing and certifications
Work EnvironmentOffice-based, insurance company or brokerOffice or remote, selling insurance policies
Industry UsageInsurance providers offering Hap Insurance plansSelling various health insurance policies
Job FocusManaging Hap Insurance products and customer supportSelling and advising on health insurance plans

Hap Insurance professionals focus on managing specific Hap Insurance products, often with minimal licensing, while Medical Insurance Agents require licensing and sell a variety of health insurance policies. Both roles operate within the insurance industry but serve different functions and client needs.

What can I do with a degree in health policy?

A degree in health policy can lead to roles such as health policy analyst, healthcare administrator, or insurance compliance specialist. These positions often involve analyzing healthcare laws, developing policies, and working with healthcare organizations or government agencies, requiring skills in research, communication, and familiarity with healthcare regulations.

How to get hired at Henry Ford?

To get hired at Henry Ford, including roles like Hap Insurance, candidates should review current job openings on the company's careers website, ensure they meet the required qualifications, and submit an application online. Preparing a tailored resume and demonstrating relevant skills, such as customer service or insurance knowledge, can improve chances of selection.

Is HAP insurance good?

HAP Insurance is a health insurance provider that offers coverage options for individuals and families. Its quality and suitability depend on specific plan details, coverage needs, and customer reviews, which vary by region and personal circumstances. Job seekers interested in roles related to HAP Insurance should review company policies and industry standards for healthcare coverage roles.

What are the key skills and qualifications needed to thrive as a Health Insurance Agent, and why are they important?

To thrive as a Health Insurance Agent, you need a strong understanding of insurance products, regulations, and sales techniques, typically supported by a state insurance license. Familiarity with CRM software, quoting tools, and industry platforms like HealthCare.gov is essential. Excellent communication, active listening, and problem-solving skills help build trust and guide clients through complex insurance options. These competencies ensure agents can effectively match clients with appropriate coverage while maintaining compliance and customer satisfaction.
More about Hap Insurance jobs
What cities are hiring for Hap Insurance jobs? Cities with the most Hap Insurance job openings:
What states have the most Hap Insurance jobs? States with the most job openings for Hap Insurance jobs include:
Infographic showing various Hap Insurance job openings in the United States as of July 2026, with employment types broken down into 14% Locum Tenens, 3% Internship, 62% As Needed, 1% Full Time, 19% Nights, and 1% Summer. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution, with an average salary of $58,198 per year, or $28 per hour.
Provider Operations Service Representative (Hybrid/Troy, MI) - Health Alliance Plan

Provider Operations Service Representative (Hybrid/Troy, MI) - Health Alliance Plan

HAP (Health Alliance Plan)

Grand Rapids, MI • On-site

Other

Posted 28 days ago


Job description

GENERAL SUMMARY: 

The role will serve as primary contact for providers for education and training with HAP operations. PSA will develop positive and supportive relationships with affiliated providers, to include physician/hospital organizations, primary care physicians, specialty care physicians and ancillary providers.  PSA will improve provider compliance with HAP policies and procedures while providing support to providers and assist them in becoming HAP advocates by improving practice operations, productivity, patient satisfaction, and performance improvement in the areas of quality, utilization, and risk adjustment. 

DUTIES AND RESPONSIBILITIES:

  • Conduct telephonic and in-person educational sessions and physician office staff orientations with providers (physicians, office staff, hospital staff, ancillary providers, and hospital/network administrators).

  • Educate providers about HAP programs and operations including:

    • HAP products and lines of business

    • Claims, referral, and eligibility verification processes

    • Referral/authorization guidelines and system training

    • HAP provider portal training

    • Performance improvement opportunities in the areas of quality, utilization, risk adjustment, and cost

    • Regulatory standards required by CMS, NCQA, MDHHS, etc.

    • Disease and medical management programs

    • Utilization management guidelines

    • HAP and network policies and procedures including updates

    • Contracting and credentialing processes

  • Assist in the development, implementation and communication of policies and procedures required by HAP, NCQA, CMS, and MDHHS to ensure quality health care and efficient managed care operations in a provider setting.

  • Assist providers with interpretation of HAP's provider data reports.  Help providers to obtain additional reports to support utilization and/or medical management, as needed.

  • Serve as an ombudsperson for providers, offering to resolve challenges or concerns at the provider site, or by communicating problems to the appropriate HAP staff. 

  • Develop and communicate an understanding of financial performance issues, provider profiling, and other related matters that impact provider behaviors.

  • Develop and communicate an understanding of HAP Medical Management functions and processes, including management of utilization, quality, and care.

  • Develop and maintain effective relationships with network administrators.

  • Assist in the coordination and presentation of provider conferences, workshops, and orientations.

  • Represent Provider Network Management department in internal workgroups.

  • Represent Provider Network Management department and HAP in network joint operating committee meetings; collaborate with Senior Provider Service Administrators to facilitate, prepare materials, and follow-ups for joint operating committee meetings.

  • May require significant travel within Michigan.

EDUCATION/EXPERIENCE REQUIREMENTS:

  • Bachelor's degree in Health Care Administration, Business or related field required or an additional two (2) years of experience with provider issue resolution; may be considered in lieu of education requirement.

  • Minimum of three (3) years' experience in a health care or health insurance setting.

  • Minimum of two (2) years' experience in provider relations or education, communication, and issue resolution; and communication of financial and utilization information in a health insurance setting.

  • Previous presentation and public speaking experience.

  • Strong knowledge of Health Insurance products and product lines preferred.

  • Excellent verbal communication and interpersonal skills, including the ability to communicate effectively with clinical personnel.

  • Strong interpersonal and relationship building skills, including the ability to work effectively with diverse groups.

  • Problem-solving ability and attention to detail.

  • Strong organizational and time management skills.

  • Ability to prioritize and manage multiple tasks simultaneously.

  • Support corporate objectives and focus on long term goals.

  • Ability to think strategically and apply system thinking to provider relations.

  • Strong presentation and public speaking skills.

  • Demonstrated business-writing skills.

  • Self-starter.

  • Strong decision-making skills.

  • Working knowledge of Internet-based applications.

  • Working knowledge of communication and contact tracking programs

  • Working knowledge of Word, Excel, and PowerPoint

  • Must possess and maintain (1) a valid driver's license and (2) a driving record that meets the criteria specified through Henry Ford Health Systems' Corporate Insurance Program.

Additional Information
  • Organization: HAP (Health Alliance Plan)
  • Department: Provider Contracting
  • Shift: Day Job
  • Union Code: Not Applicable