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Hallmark Store Jobs (NOW HIRING)

DRESHER GIFTS LLC

Hallmark Store Manager

Dresher, PA · On-site

Incentive contests As a Store Manager in our locally-owned Hallmark Gold Crown store, youll help create the magic in our customers lives by partnering with a brand known around the world for helping ...

DRESHER GIFTS LLC

Hallmark Store Manager

Dresher, PA · On-site

Incentive contests As a Store Manager in our locally-owned Hallmark Gold Crown store, you'll help create the magic in our customers' lives by partnering with a brand known around the world for ...

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How much do hallmark store jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for hallmark store in the United States is $14.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $14.90 per hour, depending on experience, location, and employer.

What is a Hallmark Store job?

A Hallmark Store job typically involves assisting customers with finding greeting cards, gifts, and seasonal items while maintaining a tidy and organized store. Employees may be responsible for stocking shelves, operating the cash register, and providing excellent customer service. Depending on the position, duties can also include setting up displays or helping with inventory management. Hallmark Store employees should have good communication skills and enjoy a customer-focused environment.

Is Hallmark a good place to work?

Working at a Hallmark store as a retail associate can provide experience in customer service, sales, and inventory management. The work environment is typically fast-paced during holidays, and employees often need good communication skills and flexibility with scheduling. Overall, employee experiences vary based on location and management.

What are the key skills and qualifications needed to thrive in the Hallmark Store position, and why are they important?

To excel at a Hallmark Store, you typically need strong customer service skills, a keen eye for merchandising, and basic cash handling abilities. Familiarity with point-of-sale (POS) systems, inventory management tools, and retail sales software is advantageous. Exceptional interpersonal skills, attention to detail, and a friendly, positive attitude are valuable soft skills. These competencies help ensure memorable customer experiences, smooth store operations, and effective teamwork in a retail environment.

What are some typical daily responsibilities for employees working at a Hallmark Store?

Employees at a Hallmark Store are usually responsible for assisting customers, maintaining attractive product displays, stocking shelves, and operating the cash register. Tasks may also include processing new inventory, handling gift wrapping services, and ensuring the store remains clean and welcoming throughout the day. Team members often collaborate to prepare for seasonal promotions and special events, which requires flexibility and teamwork. This variety in daily activities helps maintain a dynamic work environment and provides meaningful opportunities to interact with customers and colleagues.

What is the hiring process at Hallmark?

The hiring process for a Hallmark Store position typically involves submitting an application online or in person, followed by an interview with store management. Candidates may also undergo background checks and skills assessments, and must meet age and availability requirements for retail roles.

What positions are there in a store?

In a Hallmark store, common positions include sales associates, cashiers, stock clerks, and store managers. These roles involve customer service, inventory management, and operating the cash register, often requiring good communication skills and a friendly attitude.

What Hallmark careers can I do remotely?

Hallmark Store positions such as customer service representatives or administrative roles may offer remote work options, especially for tasks like order processing or customer support. However, many retail roles require in-store presence, so remote opportunities are limited and typically involve office-based or support functions.
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Hallmark Store Manager

DRESHER GIFTS LLC

Dresher, PA • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 19 days ago

Job description

Benefits:
  • Flexible schedule
  • Paid time off
  • Generous employee discount
  • Eligible to receive Overtime pay
  • Optional medical/dental/vision insurance; or in lieu of insurance additional paid time off is provided
  • Incentive contests
Job Description:
As a Store Manager in our locally-owned Hallmark Gold Crown store, youll help create the magic in our customers lives by partnering with a brand known around the world for helping customers make meaningful connections.
Youll have the opportunity to inspire people and make a genuine difference in every life, every day. Your creativity, leadership, and passion for exceptional customer service can truly shine, providing customers with a memorable shopping experience as you celebrate life as a special occasion. As a highly-motivated individual who thrives in an ever-changing store environment, your enthusiasm to learn and grow will energize your team. Your positive outlook will be essential in fostering a caring atmosphere which begins with you and our team of associates, and extends to every customer who walks through the door.
The Store Manager will lead the team to deliver on sales, customer service, and personnel goals, while upholding store standards using the many tools and resources available. Your primary objectives will be to provide exemplary customer service, to effectively manage store operations, and to exceed the stores sales plan.
Key Responsibilities
The Store Managers duties include, but are not limited to:
  • Customer Experience and Sales:
    • Create a caring atmosphere for store associates and customers
    • Provide extraordinary service where every customer interaction is valued
    • Lead your team to exceed sales, gold crown, and customer service goals
    • Handle customer inquiries and resolve issues or complaints
  • Team Leadership and Development:
    • Attract and retain talent by cultivating a positive work environment focused on excellence and enthusiasm
    • Provide ongoing training for store associates using the resources available to ensure everyone has the skills and knowledge needed to succeed in their roles
    • Clearly define and delegate roles and responsibilities. Establish processes for monitoring work and measuring results, providing feedback to team members each day
    • Provide timely and useful information to others in the company
    • Schedule staff to ensure efficient coverage, taking into consideration peak hours and holidays
  • Store Operations:
    • Oversee all aspects of store operations including, but not limited to: timeline management, event planning, shipment processing and merchandising, promotion management, cash handling, payroll budgeting, seamless orders, and administrative tasks.
    • Use point-of-sale and reporting systems effectively to ensure accuracy with inventory, sales, and markdowns
    • Assist with merchandise & supply purchasing when requested
    • Maintain visual merchandising standards
    • Ensure store cleanliness and organization
    • Implement marketing strategies to drive traffic and increase sales
  • Compliance and Safety:
    • Ensure compliance with health, safety, and company policies and procedures.
    • Address and resolve any safety or operational issues
Basic Qualifications:
All prospective candidates must meet the education/experience and physical demands requirements.
  • Education & Experience: A high school diploma or equivalent or higher PLUS 1+ year of customer service experience preferred; OR 2+ years of retail management; OR 1+ years as a sales associate with Hallmark; OR 6+ months as a Hallmark Store Manager.
    • All the training you need to be successful will be provided. Past retail experience is desired and experience leading or managing others at work is preferred. If you have less experience but are a highly-motivated individual who enjoys a challenge, we encourage you to apply.
  • Physical Demands:
    • Ability to continuously stand/walk; frequently push/pull; often bend/stoop/crawl/reach above shoulders; climb a ladder; carry up to 40 pounds (e.g. cartons and fixture parts)
    • Tolerance required for noise from products and customers, tolerance required for smells/scents of products (e.g. candles, lotions, etc.)
    • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, some evenings, and weekends. (The Store Manager typically works one of the two weekend days and has one complete weekend off each month, except in December.)
    • Ability to open or close the store multiple days each week
  • Skills:
    • Outstanding customer service and interpersonal skills
    • Strong leadership and management abilities
    • Utilize effective organization skills
    • Excellent communication skills with fluency in English to continuously communicate with customers, co-workers, vendors, etc. in-person, over-the-phone, and via email
    • Familiarity with basic computer technology including basic functions of Microsoft Office and email; must be eager and willing to learn necessary systems required (e.g. POS system, hand-held device, etc.)
    • Ability to analyze sales data and develop actionable strategies
    • Capable of managing multiple tasks at one time and working in a fast-paced environment
    • Utilize creativity in visual merchandising and display planning
    • Aptitude for working independently with limited supervision
Preferred Qualifications:
  • 1+ years of proven success as a retail store manager with a specialty retailer
  • Customer Service experience of 2 years or more; OR 1+ year of retail experience; OR 6+ months of Hallmark experience
  • Hallmark Gold Crown retail experience
  • Associates or Bachelors degree
Salary Range: From $16.00/hour; Overtime pay is pre-approved for peak periods
Expected Hours: 38-40 per week; 40-42 per week during peak periods