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Half Time Email Chat Support Jobs (NOW HIRING)

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Remote Live Chat Support Specialist

Phoenix, AZ · Remote

A customer service company is seeking a Live Chat Support Agent to provide real-time support for clients via live chat. The role involves addressing customer inquiries, resolving issues, and ...

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Half Time Email Chat Support information

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How much do half time email chat support jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for half time email chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Half Time Email Chat Support Specialist, and why are they important?

To thrive as a Half Time Email Chat Support Specialist, you need strong written communication skills, attention to detail, and experience with customer service policies or procedures. Familiarity with help desk software, ticketing systems like Zendesk or Freshdesk, and basic computer proficiency is typically required. Patience, problem-solving abilities, and a customer-focused attitude are essential soft skills that enhance service quality. These skills ensure clear, efficient resolution of customer issues and contribute to a positive customer experience, even in part-time roles.

What are some common challenges faced by half-time email chat support representatives, and how can they be managed effectively?

Half-time email chat support representatives often face the challenge of balancing a high volume of inquiries within limited working hours. Prioritizing urgent requests, using templates for frequently asked questions, and maintaining clear, concise communication can help manage workload efficiently. Additionally, staying organized and leveraging team collaboration tools ensures a smooth handover between shifts and consistent customer support. Effective time management and strong communication skills are key to thriving in this role.

What is a Half Time Email Chat Support job?

A Half Time Email Chat Support job involves assisting customers through email and chat platforms, but on a part-time basis, typically working around 20 hours per week. The primary responsibilities include responding to customer inquiries, resolving issues, and providing information about products or services. This role requires strong written communication skills, attention to detail, and the ability to multitask in a fast-paced environment. It is ideal for individuals seeking flexible work hours or supplemental income while working remotely or in an office setting.

What is the difference between Half Time Email Chat Support vs Customer Service Representative?

AspectHalf Time Email Chat SupportCustomer Service Representative
Work EnvironmentRemote, online chat and email supportIn-office or remote, phone, email, or chat support
Required SkillsExcellent written communication, patience, tech-savvyVerbal communication, problem-solving, multitasking
CertificationsNone typically required, some customer service trainingCustomer service or communication certifications optional
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Half Time Email Chat Support focuses on online written communication via email and chat, often in a remote setting, with an emphasis on written skills. Customer Service Representatives may handle multiple channels, including calls, and often work in diverse environments. Both roles require strong communication skills, but the specific tools and interaction modes differ.

More about Half Time Email Chat Support jobs
What job categories do people searching Half Time Email Chat Support jobs look for? The top searched job categories for Half Time Email Chat Support jobs are:
Half Time Email Chat Support jobs near you

Concierge Team Member- Online Chat Support

Tanganyika Wildlife Park

Goddard, KS • On-site

$13.50/hr

Full-time

Posted 10 days ago

Job description

Craft WOW Moments. Inspire Action. Drive Conservation.
At Tanganyika Wildlife Park, we go beyond caring for animals. We create once-in-a-lifetime experiences that make you say "WOW". Inspiring generations to become conservation champions.
If you're passionate about animals, driven by purpose, and believe that one moment can change a life then this is where you belong.
Why Tanganyika?
A Front Row Seat to Conservation in Action
We're not a zoo. We're an experience. At Tanganyika, you'll be part of a team pioneering interactive conservation experiences that educate, engage, and empower. We do conservation a bit different our focus is conservation one person at a time. Making people aware of the species, getting them interested, and then calling them to action.
Work That Gives You Goosebumps
From helping a toddler feed a giraffe for the first time to guiding a training session with a curious lemur, your job here is anything but ordinary. This is the kind of place where work and wonder collide.
Real Growth. Real Mentorship. Real Impact.
Whether you're starting your career or seeking your next challenge, Tanganyika invests in you. We care about you beyond the workplace with initiatives to help our team reduce their consumer debt to an employee assistance program to our Dream Manager program, we want you to become the best YOU.
A Culture That Cares-For Animals and Humans
We lead with love, and it shows. Our team is fiercely supportive, deeply passionate, and united by a shared purpose. And yes, your "co-workers" might include sloths, rhinos, and porcupines.
Purpose That Reaches Beyond the Park
Every guest you help supports a larger mission. Your work helps create meaningful experiences that inspire conservation action around the world.
Are you looking for a fun place to work? Do you enjoy helping people and creating exceptional customer experiences? Tanganyika Wildlife Park is looking for energetic, reliable, and team-oriented individuals to join our Concierge Team as an Concierge Team Member- Online Chat Support!
At Tanganyika, you'll gain valuable, marketable skills while having fun and being part of a unique work environment. Our employees love the park's continuous growth, exciting animal encounters, and the opportunity to learn new things every day. Plus, our team members enjoy a family-like atmosphere that encourages personal growth and development. Sometimes you even get to meet a sloth during lunch or say hi to a rhino while running an errand!
Come join our Concierge team and help us create wildly different guest experiences!
Concierge Team Member - Online Chat Support
Our Online Chat Support Team Members help create a great guest experience by assisting guests through Go High Level online chat, email, text, and phone calls. This role also supports the Concierge and Sales teams as needed.
Responsibilities Include:

  • Assisting guests through online chat, email, text, and phone calls
  • Answering guest questions about tickets, memberships, and experiences
  • Helping guests plan their visit to the park
  • Supporting the Sales Lead with guest communication tasks
  • Assisting with additional Concierge tasks when needed
  • Creating positive "WOW" moments for guests
The Ideal Candidate:
  • Has strong communication and customer service skills
  • Is comfortable talking on the phone
  • Works well independently and stays organized
  • Is reliable, professional, and team-oriented
  • Learns new technology platforms quickly
Schedule:
  • Training will take place during weekday shifts alongside the Sales Lead.
  • Once trained, this position will primarily work weekends with weekday flexibility
  • Expected schedule is approximately 30-40 hours per week
What We Offer
  • Starting pay of $13.50/hr contingent on at least 12 hours of weekday availability during spring and fall
  • Professional development opportunities
  • In-house discounts
  • Employee Assistance Program (EAP) for staff and immediate family
  • Complimentary admission to TWP for yourself and family
Apply at https://tanganyikawildlifeparkllc.easyapply.co If you have any issues apply please email amoody@twpark.com for assistance. Please make sure to check your emails, this is how we will be communicating to you about your application.

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