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Halekulani Hotel

Catering - Director of Events

Honolulu, HI · On-site

$110K - $122K/yr

Halekulani and Halepuna Waikiki employees live the legacy through the "art of service." POSITION SUMMARY The Director of Events oversees all aspects of generating business for the Events and Banquet ...

MacLean-Fogg

Boutique - Boutique Manager

Honolulu, HI · On-site

Halekulani and Halepuna Waikiki employees live the legacy through the "art of service." Oversees and directs the daily operations of the Halekulani Boutique, Halekulani Bakery Retail Section, and ...

halekulani

... Halekulani and Halepuna hotels. This role drives revenue through strategic partnerships, direct sales efforts, market-specific campaigns, and brand positioning across all Asian segments, ensuring ...

halekulani

... Halekulani and Halepuna hotels. This role drives revenue through strategic partnerships, direct sales efforts, market-specific campaigns, and brand positioning across all Asian segments, ensuring ...

halekulani

HK Bakery - Bakery Associate 1

Honolulu, HI

$14.25 - $17.25/hr

Prepare, retrieve and serve beverage and food orders to guest promptly, courteously and professionally according to Halekulani standards. Assists in the maintenance of the boulangerie, kitchen and ...

halekulani

HK Bakery - Bakery Associate 1

Honolulu, HI

$14.25 - $17.25/hr

Prepare, retrieve and serve beverage and food orders to guest promptly, courteously and professionally according to Halekulani standards. Assists in the maintenance of the boulangerie, kitchen and ...

MacLean-Fogg

HK Bakery - Bakery Associate 1

Honolulu, HI · On-site

$14.25 - $17.25/hr

Halekulani and Halepuna Waikiki employees live the legacy through the "art of service." As an integral part of a team, the Bakery Associate is responsible for continuously looking for ways to improve ...

halekulani

La Mer - Host help (Part-Time)

Honolulu, HI · On-site

As an integral part of a team, Host Help is responsible for continuously looking for ways to improve each guest's experience from providing exceptional guest service to greeting, escorting, and ...

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How much do halekulani jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for halekulani in the United States is $15.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $16.59 per hour, depending on experience, location, and employer.

What is a Halekulani?

Halekulani is a luxury hotel located in Waikiki, Honolulu, Hawaii. Known for its oceanfront views, exceptional service, and refined atmosphere, Halekulani has been welcoming guests for over a century. The name 'Halekulani' means 'House Befitting Heaven' in Hawaiian, reflecting its commitment to providing an elegant and serene experience. The hotel features world-class dining, spa services, and amenities, making it a popular choice for travelers seeking upscale accommodations in Hawaii.

What are the key skills and qualifications needed to thrive as a Hotel Manager at Halekulani, and why are they important?

To thrive as a Hotel Manager at Halekulani, you need substantial experience in hospitality management, a relevant degree, and strong knowledge of luxury service standards. Familiarity with property management systems (PMS), reservation platforms, and budgeting tools is typically required. Exceptional leadership, communication, and problem-solving skills help create a positive guest experience and motivate staff. These competencies are crucial for maintaining Halekulani's reputation for excellence and ensuring operational efficiency in a high-end hospitality environment.

What is the difference between Halekulani vs Front Desk Agent?

AspectHalekulaniFront Desk Agent
Primary RoleLuxury hotel management, guest experience, hospitality servicesGuest check-in/out, reservations, customer service at hotel front desk
Required CredentialsHospitality experience, customer service skills, possibly hospitality certificationsHigh school diploma, customer service skills, hospitality training often preferred
Work EnvironmentLuxury hotel setting, high guest interaction, upscale atmosphereHotel lobby, front desk area, fast-paced customer service environment

While both roles involve guest interaction in the hospitality industry, Halekulani refers to a luxury hotel brand focusing on overall hotel management and guest experience, whereas a Front Desk Agent is a specific role responsible for guest check-in, reservations, and customer service at the hotel front desk. The main differences lie in scope and responsibilities, with Halekulani being an employer or hotel brand, and Front Desk Agent being a job position within such establishments.

What are some unique challenges of working at Halekulani, and how does the team support new employees in adapting to its luxury hospitality standards?

Working at Halekulani involves upholding exceptionally high standards of guest service and attention to detail, which can be both rewarding and challenging for new team members. Employees are expected to anticipate guest needs, maintain professionalism, and contribute to a seamless luxury experience. To support new staff, Halekulani provides comprehensive training programs and mentorship from experienced colleagues, ensuring that new hires feel confident and integrated into the hotel's culture of excellence. Teamwork and open communication are emphasized, allowing employees to collaborate effectively and continue growing within the organization.
What cities are hiring for Halekulani jobs? Cities with the most Halekulani job openings:
What states have the most Halekulani jobs? States with the most job openings for Halekulani jobs include:
What job categories do people searching Halekulani jobs look for? The top searched job categories for Halekulani jobs are:
Halekulani jobs near you

Catering - Director of Events

Halekulani Hotel

Honolulu, HI • On-site

$110K - $122K/yr

Full-time

Posted 14 days ago

Job description

LEGACY is a core value that Halekulani lives by to celebrate our cultural history. For over 100 years, the hotel has welcomed visitors to Waikiki Beach, sharing our gracious hospitality, impeccable service, and unparalleled cuisine. Halekulani and Halepuna Waikiki employees live the legacy through the "art of service."
POSITION SUMMARY
The Director of Events oversees all aspects of generating business for the Events and Banquet Departments which include the coordination of corporate events; weddings; receptions; and other social celebrations to attain established financial goals for the hotel. He or she also provides leadership and direction to department staff to achieve a high level of guest satisfaction while maintaining the service standards set forth.
ESSENTIAL FUNCTIONS
  • Anticipates guests' needs; respond promptly and acknowledge all guests, however busy and whatever time of day; always Maintains positive guest relations; assist with resolving guest complaints to ensure their satisfaction; Familiarized with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
  • Develop and coordinate the successful implementation of all special events and hotel social events. Coordinates with all support departments to initiate all aspects of each event.
  • Negotiated contracts with entertainment providers as necessary and communicates with all support departments as needed for smooth event production.
  • Drives sales revenue from soliciting and coordinating corporate events, weddings, receptions, and other social celebrations.
  • Facilitate meetings and administer tour of facilities with customers to discuss objectives and strategies for receptions and events within the hotel.
  • Works cooperatively with F&B and Executive management team to maintain a high level of service principles in accordance with established standards.
  • Review guarantees and ensures estimate cost comply with established standards.
  • Maintains accurate and detailed records of all client communications and related documentation. Ensures accuracy of Banquet Event Orders (BEO) and distributes to appropriate departments when authorized signatures have been obtained.
  • Develop action plans to exceed the established financial and service goals set for the department. Administers corrective action as necessary to ensure financial goals are met.
  • Promote conference/event services by attending professional meetings, seminars, and trade show expos with appropriate brochures and publications.
  • Develops networking opportunities and facilitates meetings with prospective clients to promote the hotel and its facilities and secure business.
  • Reviews the daily activities within the hotel, including house count, forecast covers for each outlet, catering activity, purchases, meetings and appointments, VIP's/special guests.
  • Establishes priorities and assigns production for staff to execute. Reviews status of business, schedules, bookings, and all other information pertaining to department operations.
  • Establishes a departmental manual identifying all policies and procedures relevant to booking functions. Ensure that staff are knowledgeable of such policies and service standards to assist them in selling the facility.
  • Directs administrative details such as financial operations and dissemination of promotional materials. Responds to inquiries in a prompt manner.
  • Fosters a cooperative and safe working climate and maintains efficient productivity to enhance quality of product.
  • Coordinates recruitment with Human Resources in filling open positions within the department. conduct interviews and make recommendations for hire.
  • Establishes individual goals and monitors performance of staff. Conducts scheduled performance appraisals, training, and disciplinary action.
  • Attend all meetings and training sessions organized by hotel management for the position.
  • Perform all other duties as may be required or assigned.

SUPERVISORY REQUIREMENTS
Reports To: Director of Food & Beverage
Supervises: Catering Managers, Banquets Manager
EDUCATION/EXPERIENCE
  • High school diploma or equivalent vocational training certificate. A BS in Hospitality is preferred.
  • Minimum five (5) years of experience working as a Director of Events, Catering, or similar position with large operational responsibilities at a 4-star Hotel or Restaurant; or any combination of education and experience which would provide the necessary knowledge, skills, and abilities required in performing the essential functions of this position.
  • Fluency in Japanese language is preferred.

LICENSES/CERTIFICATIONS
  • Possesses valid Liquor Commission Manager's Card.

KNOWLEDGE, SKILLS, & ABILITIES
  • Must be detail-oriented and have the ability to multi-task.
  • Able to maintain positive guest relations at all times.
  • Possesses comprehensive knowledge of hotel food and beverage operations and cost controls.
  • Possesses comprehensive knowledge of all catering services and food service techniques.
  • Possesses strong knowledge of computer programs such as Word, Excel, Outlook, and Internet Explorer.
  • Possesses strong knowledge of various sales and marketing tools, techniques.
  • Possesses strong mathematical skills.
  • Possesses strong written and verbal communication skills.
  • Possesses good management and organizational skills.
  • Possesses knowledge of federal and state health laws, regulations, and safety codes.
  • Able to work effectively with various types of customers.
  • Able to supervise a large number of staff working in various environments.

PHYSICAL DEMANDS
The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to lift items up to 25 lbs.
  • Ability to reach overhead
  • Ability to endure various physical movements throughout the work areas.
  • Maintain stationary position for extended hours throughout work shift.

WORK ENVIRONMENT
  • Indoor, air conditioned environment.
  • Outdoor, non-air conditioned environment.
  • Exposure to variable temperature conditions.
  • Variable noise levels.
  • Restaurants and touring of hotel property with clients

Hotels and Resorts of Halekulani is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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