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Guest Services Coordinator Jobs in Decatur, GA (NOW HIRING)

Flex HR

Guest Experience Coordinator

Chamblee, GA · On-site

$68.50/hr

Guest Experience Coordinator (Member Concierge / Sales Associate) Hammer & Nails Chamblee -- The ... their service journey, and closing the deal on memberships with confidence. This role sells an ...

Flex HR

Guest Experience Coordinator

Chamblee, GA · On-site

$68.50/hr

Guest Experience Coordinator (Member Concierge / Sales Associate) Hammer & Nails Chamblee - The ... their service journey, and closing the deal on memberships with confidence. This role sells an ...

Flex HR

Guest Experience Coordinator

Chamblee, GA · On-site

$18.50/hr

Guest Experience Coordinator (Member Concierge / Sales Associate) Hammer & Nails Chamblee -- The ... their service journey, and closing the deal on memberships with confidence. This role sells an ...

Emory Healthcare

Guest Services Associate

Lithonia, GA · On-site

$13.50 - $16.50/hr

The Guest Services Associate II is responsible for enhancing the patient and visitor experience by ... Clinical Coordination and Patient Flow Support: Partner with clinical teams to support patient flow ...

Emory Healthcare

Guest Services Associate

Atlanta, GA · On-site

$14.25 - $17.25/hr

... service coordination, and non-clinical support throughout the patient journey. This role partners ... The Guest Services Associate II contributes to a culture of service excellence by delivering ...

Emory Healthcare

Guest Services Associate

Lithonia, GA · On-site

$13.50 - $16.50/hr

The Guest Services Associate II is responsible for enhancing the patient and visitor experience by ... Clinical Coordination and Patient Flow Support: Partner with clinical teams to support patient flow ...

Emory Healthcare

Guest Services Associate

Atlanta, GA · On-site

$14.25 - $17.25/hr

... service coordination, and non-clinical support throughout the patient journey. This role partners ... The Guest Services Associate II contributes to a culture of service excellence by delivering ...

Emory Healthcare

Guest Services Associate

Atlanta, GA · On-site

$14.25 - $17.25/hr

... service coordination, and non-clinical support throughout the patient journey. This role partners ... The Guest Services Associate II contributes to a culture of service excellence by delivering ...

Emory Healthcare

Guest Services Associate

Lithonia, GA · On-site

$13.50 - $16.50/hr

The Guest Services Associate II is responsible for enhancing the patient and visitor experience by ... Clinical Coordination and Patient Flow Support: Partner with clinical teams to support patient flow ...

Valor Hospitality

Guest Services Agent

Roswell, GA · On-site

$14 - $17.75/hr

Function as a liaison between Front Desk and the Housekeeping Department in coordinating rooms ... and guest service-oriented demeanor. * Working knowledge is generally learned on-the-job.

Valor Hospitality Partners

Guest Services Agent

Roswell, GA · On-site

$13.75 - $17.50/hr

Function as a liaison between Front Desk and the Housekeeping Department in coordinating rooms ... and guest service-oriented demeanor. * Working knowledge is generally learned on-the-job.

Holland & Knight

Guest Services Specialist

Atlanta, GA · On-site

$13.25 - $17.25/hr

The Guest Services Specialist will provide professional and responsive guest services for our ... Key Responsibilities and Essential Functions: * Assist in coordination and execution of various ...

New

Emory Healthcare

Guest Services Associate

Decatur, GA · On-site

$14.50 - $17.50/hr

The Guest Services Associate I is responsible for creating a welcoming and supportive environment ... coordination as needed. Participate in department meetings, training sessions, and team huddles.

Emory Healthcare

Guest Services Associate

Atlanta, GA · On-site

$14.25 - $17.25/hr

The Guest Services Associate I is responsible for creating a welcoming and supportive environment ... coordination as needed. Participate in department meetings, training sessions, and team huddles.

Emory Healthcare

Guest Services Associate

Atlanta, GA · On-site

$18.90 - $23.03/hr

The Guest Services Associate I is responsible for creating a welcoming and supportive environment ... coordination as needed. Participate in department meetings, training sessions, and team huddles.

Holland & Knight

Guest Services Specialist

Atlanta, GA · On-site

$13.25 - $17.25/hr

The Guest Services Specialist will provide professional and responsive guest services for our ... Key Responsibilities and Essential Functions: * Assist in coordination and execution of various ...

New

Emory Healthcare

Guest Services Associate

Decatur, GA

$14.50 - $17.50/hr

The Guest Services Associate I is responsible for creating a welcoming and supportive environment ... coordination as needed. Participate in department meetings, training sessions, and team huddles.

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Guest Services Coordinator information

See Decatur, GA salary details

$12

$18

$27

How much do guest services coordinator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for guest services coordinator in Decatur, GA is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.67 per hour, depending on experience, location, and employer.

What does a guest services coordinator do?

A Guest Services Coordinator is responsible for ensuring guests have a positive and seamless experience at a venue, hotel, or event. Their duties typically include greeting guests, managing check-ins and check-outs, handling guest inquiries and complaints, and coordinating with other departments to meet guest needs. They play a key role in maintaining customer satisfaction and often act as the main point of contact for guests. Excellent communication, problem-solving skills, and a friendly demeanor are essential for this role.

What are the key skills and qualifications needed to thrive as a guest services coordinator?

To thrive as a Guest Services Coordinator, you need excellent customer service skills, organizational abilities, and typically a background in hospitality or related fields. Familiarity with property management systems (PMS), reservation software, and front desk operations is standard, and certifications in hospitality can be beneficial. Strong interpersonal skills, problem-solving abilities, and a calm, approachable demeanor help you excel in guest-facing situations. These skills ensure smooth guest experiences, efficient operations, and positive brand reputation in the hospitality industry.

What are some common challenges a guest services coordinator faces and how can they be effectively managed?

Guest Services Coordinators often encounter challenges such as managing high guest volumes during peak times, addressing unique or complex guest requests, and resolving conflicts or complaints promptly. Effective management involves strong communication, multitasking abilities, and maintaining a calm, solution-oriented approach under pressure. Building strong relationships with other departments—like housekeeping and maintenance—ensures guest concerns are addressed efficiently, contributing to a positive guest experience and smooth daily operations.

What is the difference between Guest Services Coordinator vs Front Desk Agent?

AspectGuest Services CoordinatorFront Desk Agent
Primary RoleCoordinates guest experiences, manages reservations, handles guest inquiriesChecks guests in/out, provides basic customer service, manages reservations
Required CredentialsHigh school diploma, customer service skills, hospitality experienceHigh school diploma, customer service skills, hospitality experience
Work EnvironmentHotels, resorts, event venuesHotels, motels, resorts
Employer & Industry UsageUsed in hospitality, event managementCommon in hospitality, travel industry

Both roles require customer service skills and hospitality experience, but the Guest Services Coordinator typically handles more complex guest interactions and coordination tasks, while the Front Desk Agent focuses on check-in/out procedures and basic guest inquiries.

What job categories do people searching Guest Services Coordinator jobs in Decatur, GA look for?

The top searched job categories for Guest Services Coordinator jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Guest Services Coordinator jobs?

Cities near Decatur, GA with the most Guest Services Coordinator job openings:

Guest Services Coordinator jobs near you
Infographic showing various Guest Services Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $38,979 per year, or $18.7 per hour.

Guest Service Coordinator

Tavistock Restaurant Collection

Atlanta, GA

$16 - $21.25/hr

Full-time

Re-posted 25 days ago

Job description

Description

POSITION SUMMARY

The Guest Service Coordinator will create outstanding guest experiences, serving as the first point of contact to coordinate guest dining experiences at ATLAS and The Garden Room.


POSITION RESPONSIBILITIES:

  • Answering incoming calls, assisting guests in creating their experiences at Atlas and/or The Garden Room
  • Providing information and acting as a liaison for our guests, directing through the appropriate channels to fulfill their requests when appropriate
  • Assisting in modifying existing guest experiences and relaying that information to the appropriate teams in the restaurant 
  • Develop and maintain positive working relationships with restaurants teams
  • Communicating and organizing details for guest experiences to the management team
  • Perform additional duties as assigned


Requirements

POSITION REQUIREMENTS:

  • 2-3 years of experience within a customer service industry
  • Ability to handle a high call volume with a professional phone etiquette
  • Strong and Diplomatic presence on calls while still providing empathy for guests
  • Proficiency in Microsoft Office Suite
  • Experience using Micros, OpenTable, and Tripleseat preferred
  • Ability to work nights and weekends as well as some holidays
  • Must be available for immediate hire


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