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Guest Service Associate Jobs in Tennessee (NOW HIRING)

Buona Beef, Inc.

Guest Service Associate

Murfreesboro, TN · On-site

$13.25 - $16.25/hr

Guest Service Associate Responsibilities: * Order taking * Drive Thru Order Taking * Expo (dine in and take out) * Advanced Order Expo (third parties) * Drive Thru Expo * Catering Drivers * Fryer ...

Nashville Zoo

Guest Service Associate

Nashville, TN · On-site

$14.25 - $17.50/hr

Guest Services Associate Department: Guest Services Supervisor: Guest Service Supervisors, Director of Guest Services Position Status: Part-time Company Overview: Nashville Zoo is dedicated to ...

Nashville Zoo

Guest Service Associate

Nashville, TN · On-site

$14.25 - $17.50/hr

Guest Services Associate Department: Guest Services Supervisor: Guest Service Supervisors, Director of Guest Services Position Status: Part-time Company Overview: Nashville Zoo is dedicated to ...

Nashville Zoo

Guest Service Associate

Nashville, TN · On-site

$14.25 - $17.50/hr

Guest Services Associate Department: Guest Services Supervisor: Guest Service Supervisors, Director of Guest Services Position Status: Part-time Company Overview: Nashville Zoo is dedicated to ...

Popstroke

Guest Service Associate

Antioch, TN · On-site

$14 - $17/hr

The Guest Service Associate is one of the most visible and important members of our venue team-bringing the energy, personality, and hospitality that turns a visit to PopStroke into an experience ...

European Wax Center

Guest Service Associate

Knoxville, TN · On-site

$13 - $15.75/hr

If you have a passion and drive to contribute to the ultimate guest experience and want to work for ... Complimentary waxing services. Responsibilities: * Provide and maintain an exceptional customer ...

LBA Hospitality

Guest Service Manager

Chattanooga, TN · On-site

Oversees all guest services associates and ensures guests' needs are met in a timely and friendly manner. Ensures all guest services associates are adhering to brand policies and procedures. Assists ...

LBA Hospitality

Guest Service Manager

Chattanooga, TN · On-site

Ensures all guest services associates are adhering to brand policies and procedures. Assists with guest issues if they cannot be immediately resolved by a guest services associate. Oversees lobby ...

LBA Hospitality

Guest Service Manager

Knoxville, TN · On-site

Oversees all guest services associates and ensures guests' needs are met in a timely and friendly manner. Ensures all guest services associates are adhering to brand policies and procedures. Assists ...

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All JobsGuest Service Associate JobsGuest Service Associate Jobs in Tennessee

Guest Service Associate information

See Tennessee salary details

$8

$14

$18

How much do guest service associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for guest service associate in Tennessee is $14.44, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $15.72 per hour, depending on experience, location, and employer.

What is a guest service associate?

Guest Service Associates are front-line employees responsible for providing excellent customer service in hospitality and retail settings, such as hotels, resorts, or stores. Their duties typically include greeting guests, handling check-ins and check-outs, answering questions, resolving complaints, and ensuring a positive overall experience for customers. They often act as the main point of contact between guests and the organization, requiring strong communication and problem-solving skills. Guest Service Associates may also assist with reservations, process payments, and provide information about local attractions or services.

What are the key skills and qualifications needed to thrive as a guest service associate?

To thrive as a Guest Service Associate, you need strong interpersonal skills, problem-solving abilities, and usually a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office tools is often required. Excellent communication, patience, and a friendly attitude are standout soft skills in this role. These qualities ensure exceptional guest experiences, efficient operations, and positive brand representation.

What are common challenges faced by guest service associates, and how can they be addressed?

Guest Service Associates often encounter challenges such as managing high guest volumes during peak times, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To address these challenges, it’s important to develop strong communication and problem-solving skills, remain calm under pressure, and seek guidance from team leaders when needed. Building rapport with guests and collaborating closely with teammates helps create a supportive environment and ensures a consistently positive experience for visitors.

What is the difference between Guest Service Associate vs Front Desk Agent?

AspectGuest Service AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, entertainment venuesHotels, motels, resorts, hospitality establishments
Employer & IndustryHospitality, travel, entertainmentHospitality, travel, lodging
Primary ResponsibilitiesAssisting guests, providing information, handling inquiriesChecking in/out guests, managing reservations, answering front desk calls

Both roles focus on guest interaction and customer service within the hospitality industry. While a Guest Service Associate often handles a broader range of guest needs and inquiries, a Front Desk Agent primarily manages check-in/check-out processes and reservations. Both positions require similar credentials and are essential for delivering excellent guest experiences.

What are the most commonly searched types of Guest Service jobs in Tennessee?

The most popular types of Guest Service jobs in Tennessee are:

What cities in Tennessee are hiring for Guest Service Associate jobs?

Cities in Tennessee with the most Guest Service Associate job openings:

Infographic showing various Guest Service Associate job openings in Tennessee as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,028 per year, or $14.4 per hour.

Guest Service Associate

Buona Beef, Inc.

Murfreesboro, TN • On-site

$13.25 - $16.25/hr

Full-time

Posted 28 days ago

Job description

Guest Service Associate
Responsibilities:
  • Order taking
  • Drive Thru Order Taking
  • Expo (dine in and take out)
  • Advanced Order Expo (third parties)
  • Drive Thru Expo
  • Catering Drivers
  • Fryer Station (French fries and Onion Rings)

Qualifications and Skills:
  • Excellent communication and positive attitude
  • Must be able to work quickly and efficiently in a fast-paced environment.
  • Must obtain Food Handler certificate
  • Must work to maintain a clean and sanitary environment.
  • Ability to stand for long periods of time
  • Ability to lift up to 25lbs

Benefits:
  • Flexible Scheduling
  • Competitive Wages
  • Restaurant and Catering Discounts

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