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Guest Service Assistant Jobs in Tennessee (NOW HIRING)

City Winery Nashville

Service Assistant

Nashville, TN · On-site

$14.50 - $19.25/hr

Position Summary Service Assistants are responsible for providing a clean and pleasant dining ... Overview of Responsibilities ● Provide guest hospitality; clear, clean, and replenish tables ...

City Winery

Service Assistant

Nashville, TN · On-site

$14.50 - $19.25/hr

Position Summary Service Assistants are responsible for providing a clean and pleasant dining ... Overview of Responsibilities • Provide guest hospitality; clear, clean, and replenish tables ...

LBA Hospitality

Guest Service Representative

Chattanooga, TN · On-site

$11.50 - $14.25/hr

Provides excellent guest service in an efficient, courteous professional manner; follow LBA ... Area shopping, dining, entertainment and travel directions to assist guest inquiries. * Daily hotel ...

Element by Westin

Guest Service Representative

Knoxville, TN · On-site

$13 - $15.75/hr

Provides excellent guest service in an efficient, courteous professional manner; follow LBA ... Area shopping, dining, entertainment and travel directions to assist guest inquiries. * Daily hotel ...

LBA Hospitality

Guest Service Representative

Nashville, TN · On-site

$13 - $16/hr

Provides excellent guest service in an efficient, courteous professional manner; follow LBA ... Area shopping, dining, entertainment and travel directions to assist guest inquiries. * Daily hotel ...

LBA Hospitality

Guest Service Representative

Knoxville, TN · On-site

$13 - $15.75/hr

Provides excellent guest service in an efficient, courteous professional manner; follow LBA ... Area shopping, dining, entertainment and travel directions to assist guest inquiries. * Daily hotel ...

LBA Hospitality

Guest Service Representative

Knoxville, TN · On-site

$13 - $15.75/hr

Area shopping, dining, entertainment and travel directions to assist guest inquiries. * Daily hotel ... Multi task, remain associate and guest service centric. * Communicate with guests, co-workers ...

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Guest Service Assistant information

See Tennessee salary details

$10

$16

$22

How much do guest service assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for guest service assistant in Tennessee is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $18.75 per hour, depending on experience, location, and employer.

What is a guest service assistant?

Guest Service Assistants are customer-facing staff members who ensure that guests have a positive and comfortable experience at a business, such as a hotel, resort, or entertainment venue. Their duties typically include greeting guests, handling check-ins and check-outs, answering queries, resolving issues, and assisting with special requests. They play a key role in maintaining high standards of customer service and satisfaction. Excellent communication, problem-solving skills, and a friendly demeanor are essential for this role.

What skills and qualifications are needed to thrive as a guest service assistant?

To thrive as a Guest Service Assistant, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly, approachable demeanor help individuals excel in guest-facing situations. These skills ensure a positive guest experience, efficient operations, and repeat business for hospitality organizations.

What are some common challenges faced by guest service assistants, and how can I prepare for them?

Guest Service Assistants often encounter challenges such as managing high guest volumes during peak hours, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To prepare, it's helpful to develop strong communication and conflict-resolution skills, practice staying calm under pressure, and become familiar with the company's policies and procedures. Proactively learning about the property or service offerings can also help you provide quick and accurate assistance to guests, enhancing their overall experience.

What is the difference between Guest Service Assistant vs Front Desk Agent?

AspectGuest Service AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, event venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality industry, customer-focused rolesHospitality industry, front-line customer service
Search & Comparison IntentCustomer service, hospitality, guest assistanceReception, check-in, guest support

Both Guest Service Assistants and Front Desk Agents work in hospitality settings, providing customer service and guest support. While their roles overlap in guest interaction, Guest Service Assistants often focus on broader guest experience tasks, whereas Front Desk Agents primarily handle check-ins, check-outs, and reservations. Both positions require similar credentials and are vital in ensuring guest satisfaction in the hospitality industry.

What skills are needed for guest service assistant?

A guest service assistant needs strong communication and interpersonal skills to interact effectively with guests. Customer service skills, problem-solving abilities, and a friendly attitude are essential, along with the ability to handle multiple tasks and work in a team environment. Basic computer skills and knowledge of the facility or service are also beneficial.

What are the most commonly searched types of Guest Service jobs in Tennessee?

The most popular types of Guest Service jobs in Tennessee are:

What are popular job titles related to Guest Service Assistant jobs in Tennessee?

For Guest Service Assistant jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Guest Service Assistant jobs in Tennessee look for?

The top searched job categories for Guest Service Assistant jobs in Tennessee are:

What cities in Tennessee are hiring for Guest Service Assistant jobs?

Cities in Tennessee with the most Guest Service Assistant job openings:

Guest Service Assistant jobs near you
Infographic showing various Guest Service Assistant job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,320 per year, or $16.5 per hour.

Service Assistant

Ford's Garage (Chattanooga)

Chattanooga, TN

$12.75 - $17.25/hr

Other

Posted 6 days ago

Ford's Garage rating

7.5

Company rating: 7.5 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Position Description: Service Assistant Job DescriptionReports to: General Manager/Department ManagerJob Summary:Our mission is to provide an innovative and entertaining dining experience which will compel ourguests to become raving fans and create brand loyalty. Join us as a guest, leave as a friend.The Service Assistant ensures that our Guests have an enjoyable dining experience byproviding quality customer service. Service Assistants work in the dining room maintaining andenhancing the quality of our customer service. The primary focus is assisting the Servers withfood running, table clearing, and guest service. You will work in close collaboration withcolleagues and follow established health and food safety standards Additional Information: Minimum Qualifications• Knowledge of basic restaurant hospitality and fully engaged, service minded attitude• Able to stand for 10 hours• Able to lift at least 50 pounds• Good hearing for safety and accurate communication (with or without accommodation)• Must be able to read, write and speak in English• Must have reliable transportation• Basic computer usage skills• Must possess valid food safety certification or any other food/alcohol certification ifrequired by state law• Compliance with our dress and appearance policy including black slip resistant shoesResponsibilities and Duties• This position requires attendance as scheduled and policy and procedure compliance.• Punch in, sign in, and report to the General Manager/Department Manager on timeand in full uniform for each shift. Obtain Manager's approval prior to punching out.• Perform dining room set-up, running side work and closing duties.• Serve guests according to service standards.• Participate in table and dining room clean up.• Maintain restaurant safety and sanitation.• Attend all employee meetings and share suggestions for improvement.• Keep a clean and professional appearance at all times.• Must pass general information and departmental tests with a grade of 90% or higher.• Perform job functions with accordance to performance standards.• Perform other related duties as assigned by the General Manager/Department Manager.• Work with "team work" always in mind.

What Ford's Garage employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Ford's Garage logo

About Ford's Garage

Sourced by ZipRecruiter

Welcome to Ford’s Garage, your go to neighborhood burger and brew joint. We serve up mouthwatering All American favorites with a vintage vibe on the side. From our famous Black Angus burgers and craft beers, to our one of a kind 1920’s service station inspired dining room featuring classic Ford vehicles and Memorabilia here, Great food and good times just keep on rolling. Founded in 2012, the original Ford’s Garage opened in Fort Myers, Florida, less than a mile from Henry Ford’s winter home. Today, as an official licensee of the Ford Motor Company, We pay tribute to America’s most iconic automobile brand by offering a truly historic dining experience right down to our nostalgic auto shop uniforms and the hand hammered copper bar top at each of our locations. It’s all about the details here. Cruise in today for great food and unforgettable atmosphere.

Industry

Restaurants

Company size

1,001 - 5,000 Employees

Headquarters location

Tampa, FL, US

Year founded

2014

Social media

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