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Guest Service Associate Jobs in Collierville, TN

Memphis

GUEST SERVICE REPRESENTATIVE I (FLEX)

Memphis, TN · On-site

$16.75/hr

... associates and chain of command concerning operations guest issues or situations that require ... guest service at all times. - Interacts with guests and receives and resolves guests complaints ...

European Wax Center

Sales Associate

Memphis, TN · On-site

$12.50 - $17/hr

Join European Wax Center as a Guest Service Associate (GSA) and be a key part of providing exceptional service to our valued guests! In this role, you will create a welcoming environment and ensure ...

European Wax Center

Sales Associate

Olive Branch, MS · On-site

$12.50 - $17/hr

Join European Wax Center as a Guest Service Associate (GSA) and be a key part of providing exceptional service to our valued guests! In this role, you will create a welcoming environment and ensure ...

European Wax Center

Sales Associate

Olive Branch, MS · On-site

$12.50 - $17/hr

Join European Wax Center as a Guest Service Associate (GSA) and be a key part of providing exceptional service to our valued guests! In this role, you will create a welcoming environment and ensure ...

European Wax Center

Sales Associate

Cordova, TN · On-site

$12.50 - $17/hr

Join European Wax Center as a Guest Service Associate (GSA) and be a key part of providing exceptional service to our valued guests! In this role, you will create a welcoming environment and ensure ...

European Wax Center

Sales Associate

Collierville, TN · On-site

$12.50 - $16.75/hr

Join European Wax Center as a Guest Service Associate (GSA) and be a key part of providing exceptional service to our valued guests! In this role, you will create a welcoming environment and ensure ...

European Wax Center

Sales Associate

Olive Branch, MS · On-site

$12.50 - $17/hr

Join European Wax Center as a Guest Service Associate (GSA) and be a key part of providing exceptional service to our valued guests! In this role, you will create a welcoming environment and ensure ...

European Wax Center

Sales Associate

Cordova, TN · On-site

$12.25 - $16.50/hr

Join European Wax Center as a Guest Service Associate (GSA) and be a key part of providing exceptional service to our valued guests! In this role, you will create a welcoming environment and ensure ...

European Wax Center

Sales Associate

Memphis, TN · On-site

$12.50 - $17/hr

Join European Wax Center as a Guest Service Associate (GSA) and be a key part of providing exceptional service to our valued guests! In this role, you will create a welcoming environment and ensure ...

European Wax Center

Sales Associate

Memphis, TN · On-site

$13.50 - $18.50/hr

Join European Wax Center as a Guest Service Associate (GSA) and be a key part of providing exceptional service to our valued guests! In this role, you will create a welcoming environment and ensure ...

European Wax Center

Sales Associate

Collierville, TN · On-site

$12.50 - $16.75/hr

Join European Wax Center as a Guest Service Associate (GSA) and be a key part of providing exceptional service to our valued guests! In this role, you will create a welcoming environment and ensure ...

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All JobsGuest Service Associate JobsGuest Service Associate Jobs in Collierville, TN

Guest Service Associate information

See Collierville, TN salary details

$8

$14

$18

How much do guest service associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for guest service associate in Collierville, TN is $14.07, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $15.29 per hour, depending on experience, location, and employer.

What is a guest service associate?

Guest Service Associates are front-line employees responsible for providing excellent customer service in hospitality and retail settings, such as hotels, resorts, or stores. Their duties typically include greeting guests, handling check-ins and check-outs, answering questions, resolving complaints, and ensuring a positive overall experience for customers. They often act as the main point of contact between guests and the organization, requiring strong communication and problem-solving skills. Guest Service Associates may also assist with reservations, process payments, and provide information about local attractions or services.

What are the key skills and qualifications needed to thrive as a guest service associate?

To thrive as a Guest Service Associate, you need strong interpersonal skills, problem-solving abilities, and usually a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office tools is often required. Excellent communication, patience, and a friendly attitude are standout soft skills in this role. These qualities ensure exceptional guest experiences, efficient operations, and positive brand representation.

What are common challenges faced by guest service associates, and how can they be addressed?

Guest Service Associates often encounter challenges such as managing high guest volumes during peak times, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To address these challenges, it’s important to develop strong communication and problem-solving skills, remain calm under pressure, and seek guidance from team leaders when needed. Building rapport with guests and collaborating closely with teammates helps create a supportive environment and ensures a consistently positive experience for visitors.

What is the difference between Guest Service Associate vs Front Desk Agent?

AspectGuest Service AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, entertainment venuesHotels, motels, resorts, hospitality establishments
Employer & IndustryHospitality, travel, entertainmentHospitality, travel, lodging
Primary ResponsibilitiesAssisting guests, providing information, handling inquiriesChecking in/out guests, managing reservations, answering front desk calls

Both roles focus on guest interaction and customer service within the hospitality industry. While a Guest Service Associate often handles a broader range of guest needs and inquiries, a Front Desk Agent primarily manages check-in/check-out processes and reservations. Both positions require similar credentials and are essential for delivering excellent guest experiences.

What cities near Collierville, TN are hiring for Guest Service Associate jobs?

Cities near Collierville, TN with the most Guest Service Associate job openings:

Infographic showing various Guest Service Associate job openings in Collierville, TN as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $29,259 per year, or $14.1 per hour.

Part Time Guest Service Associate

All American Sweets Inc

Collierville, TN • On-site

$11 - $13.50/hr

Part-time

Posted 17 days ago

Job description

About the Organization
Frost Bake Shop is a local & family owned business that started in 2004 by the Kloos family. Frost opened it's first retail location in 2013. As of 2022, we have 3 retail locations in the greater Memphis area. We specialize in cakes, cupcakes, cookies, pies, and cheesecakes. We also make customized desserts for weddings, birthdays, and other celebrations. We believe in being open every day, having every menu item every day of the week, and having something taste as good as it looks!
Description
Part Time Guest Service Associate - Frost Bake Shop
Join our family-owned bakery where great service and sweet treats go hand in hand!
About the Role:
We're looking for a friendly, dependable Guest Service Associate to join our Frost Bake Shop team. This part-time position is perfect for someone who loves working with people, takes pride in a clean and welcoming space, and enjoys being part of a small, supportive team.
Pay: $11.00-$13.50 per hour
What You'll Do:
• Greet every guest with warmth and help create a positive, memorable experience
• Answer phones and assist guests with product questions and orders
• Accurately handle cash and credit card transactions
• Keep bakery cases, refrigerators, and service areas stocked, organized, and looking great
• Assist with packaging and light inventory tasks
• Maintain a clean and inviting shop, including dishes, tables, display cases, and restrooms
• Jump in to help wherever needed-we're a team, and we support each other!
What We're Looking For:
• A friendly, positive attitude and love for customer service
• Strong attention to detail and accuracy
• Ability to stay organized and multitask in a fast-paced environment
• Dependable and team-oriented mindset
• Basic comfort using a POS system and standard technology
Schedule & Physical Requirements:
• Part-time hours 15-25 hours/week, including weekends and holidays
• Standing and walking for extended periods
• Frequent bending, reaching, and lifting (up to 50 lbs)
• Occasional time in a walk-in freezer (cold-weather gear provided)
Why You'll Love Working Here:
• Family-owned business with a supportive, respectful culture
• A welcoming team that values kindness, reliability, and teamwork
• A fun, positive environment surrounded by sweet treats every day
? If you love people, enjoy staying busy, and want to be part of a bakery that feels like home, we'd love to meet you.
Full-Time/Part-Time
Part-Time
Location
Frost Collierville
Position
Part Time Guest Service Associate
Shift
Various Shifts
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.

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