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Guest Service Associate Jobs in Collierville, TN

European Wax Center

Sales Associate

Cordova, TN · On-site

$12.50 - $17/hr

Join European Wax Center as a Guest Service Associate (GSA) and be a key part of providing exceptional service to our valued guests! In this role, you will create a welcoming environment and ensure ...

European Wax Center

Sales Associate

Collierville, TN · On-site

$12.50 - $16.75/hr

Join European Wax Center as a Guest Service Associate (GSA) and be a key part of providing exceptional service to our valued guests! In this role, you will create a welcoming environment and ensure ...

All American Sweets Inc

Service Manager

Memphis, TN · On-site

$16 - $20/hr

... guest service. * Manages the human resources of the assigned shift; actively supervises staff members by working beside them, motivates associates to perform at their full potential, effectively ...

Marriott

Guest Environment Expert

Memphis, TN

$14 - $17.50/hr

Our Guest Environment Experts are skilled in a wide range of housekeeping functions with ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott International

Guest Environment Expert

Memphis, TN · On-site

$14 - $17.50/hr

Our Guest Environment Experts are skilled in a wide range of housekeeping functions with ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

GameStop Inc

Seasonal Sales Associate (Store 4972)

Memphis, TN · On-site

$13.50 - $14.75/hr

Working under direct guidance and supervision, the Seasonal Sales Associate supports the store team on a short-term basis by consistently delivering outstanding guest service experiences in a sales ...

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All JobsGuest Service Associate JobsGuest Service Associate Jobs in Collierville, TN

Guest Service Associate information

See Collierville, TN salary details

$8

$14

$18

How much do guest service associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for guest service associate in Collierville, TN is $14.07, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $15.29 per hour, depending on experience, location, and employer.

What is a guest service associate?

Guest Service Associates are front-line employees responsible for providing excellent customer service in hospitality and retail settings, such as hotels, resorts, or stores. Their duties typically include greeting guests, handling check-ins and check-outs, answering questions, resolving complaints, and ensuring a positive overall experience for customers. They often act as the main point of contact between guests and the organization, requiring strong communication and problem-solving skills. Guest Service Associates may also assist with reservations, process payments, and provide information about local attractions or services.

What are the key skills and qualifications needed to thrive as a guest service associate?

To thrive as a Guest Service Associate, you need strong interpersonal skills, problem-solving abilities, and usually a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office tools is often required. Excellent communication, patience, and a friendly attitude are standout soft skills in this role. These qualities ensure exceptional guest experiences, efficient operations, and positive brand representation.

What are common challenges faced by guest service associates, and how can they be addressed?

Guest Service Associates often encounter challenges such as managing high guest volumes during peak times, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To address these challenges, it’s important to develop strong communication and problem-solving skills, remain calm under pressure, and seek guidance from team leaders when needed. Building rapport with guests and collaborating closely with teammates helps create a supportive environment and ensures a consistently positive experience for visitors.

What is the difference between Guest Service Associate vs Front Desk Agent?

AspectGuest Service AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, entertainment venuesHotels, motels, resorts, hospitality establishments
Employer & IndustryHospitality, travel, entertainmentHospitality, travel, lodging
Primary ResponsibilitiesAssisting guests, providing information, handling inquiriesChecking in/out guests, managing reservations, answering front desk calls

Both roles focus on guest interaction and customer service within the hospitality industry. While a Guest Service Associate often handles a broader range of guest needs and inquiries, a Front Desk Agent primarily manages check-in/check-out processes and reservations. Both positions require similar credentials and are essential for delivering excellent guest experiences.

What cities near Collierville, TN are hiring for Guest Service Associate jobs?

Cities near Collierville, TN with the most Guest Service Associate job openings:

Infographic showing various Guest Service Associate job openings in Collierville, TN as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $29,259 per year, or $14.1 per hour.

Sales Associate

European Wax Center

Cordova, TN • On-site

$12.50 - $17/hr

Full-time

Medical, Life, PTO

Re-posted 15 days ago

Job description

Join European Wax Center as a Guest Service Associate (GSA) and be a key part of providing exceptional service to our valued guests! In this role, you will create a welcoming environment and ensure guest satisfaction throughout their experience.

Responsibilities include:

  • Greeting guests with a warm and friendly demeanor upon arrival
  • Assisting guests with check-in and check-out processes
  • Managing booking appointments and handling customer inquiries over the phone and in-person
  • Educating guests on services, products, and promotions
  • Maintaining a clean and organized reception area
  • Handling transactions accurately and efficiently
  • Contributing to a positive team environment by supporting fellow associates

Why You'll Love This Role: You'll have the opportunity to work in a dynamic and motivating environment while being the friendly face of our brand. If you have a passion for beauty and customer service, this is the place for you to shine!

Requirements

  • High school diploma or equivalent required; experience in a customer service role preferred
  • Strong interpersonal and communication skills
  • Ability to multi-task in a fast-paced environment
  • Detail-oriented with a focus on guest satisfaction
  • Proficiency in computer systems and scheduling software
  • Approachable, friendly, and enthusiastic attitude
  • Able to work flexible hours, including evenings and weekends

Benefits

  • Discounted waxing services and retail products
  • Competitive hourly wage plus performance bonuses
  • Employer-paid basic life and AD&D insurance
  • Employer-subsidized health insurance and other supplemental insurance offers 
  • Paid Time-Off (increases with tenure)
  • Employee referral and guest referral programs

About Us: European Wax Center is a nation-wide company that provides professional waxing services to anyone looking to flaunt smooth skin. Our facilities are modern, clean, and sanitary and include private suites. Our specialists are licensed and trained to deliver an exceptional wax experience. For more information about European Wax Center, or for information about a career with us, visit waxcenter.com. We can also be found on Facebook, Instagram, and TikTok. 

EWC Staffing LLC is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We also highly value authenticity.