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Guest Relation Associate Jobs (NOW HIRING)

009 Ramey

Guest Relations

West Plains, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods ...

072 King Food Saver

Guest Relations

Reeds Spring, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods ...

085 Price Cutter

Guest Relations

Fair Grove, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods ...

016 King Food Saver

Guest Relations

Cassville, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods ...

001 Pyramid Foods

Guest Relations

House Springs, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods ...

055 Price Cutter

Guest Relations

Forsyth, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods ...

034 King Food Saver

Guest Relations

Springfield, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods ...

055 Price Cutter

Guest Relations

Monett, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods ...

055 Price Cutter

Guest Relations

Clinton, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods ...

055 Price Cutter

Guest Relations

West Plains, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods ...

020 King Food Saver

Guest Relations

Springfield, MO · On-site

Guest Relations Associate Full Time - Entry Level Reports Directly to: Store Director, Assistant Store Director, Grocery Manager, Guest Relations Manager Pyramid Foods Team Objective Pyramid Foods ...

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How much do guest relation associate jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for guest relation associate in the United States is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Guest Relation Associate, and why are they important?

To thrive as a Guest Relation Associate, you need strong interpersonal skills, problem-solving abilities, and typically a diploma or degree in hospitality or related fields. Familiarity with property management systems (PMS), reservation software, and proficiency in multiple languages are often required. Exceptional communication, patience, and a customer-oriented attitude make someone stand out in this position. These skills and qualities are crucial for ensuring positive guest experiences and maintaining the establishment's reputation.

What are Guest Relation Associates?

Guest Relation Associates are hospitality professionals who serve as the main point of contact between guests and a hotel or service establishment. They handle guest inquiries, resolve complaints, and ensure a positive guest experience from arrival to departure. Their duties often include greeting guests, providing information about facilities and services, coordinating with other departments, and addressing special requests. Strong communication and problem-solving skills are essential in this role.

What is the difference between Guest Relation Associate vs Front Desk Agent?

AspectGuest Relation AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, hospitality settings focused on guest experienceHotels, motels, hospitality venues managing guest check-in/out
Employer & Industry UsageCommonly employed in hospitality to enhance guest satisfactionStandard role in hotel front desks handling reservations and inquiries
Search & Comparison IntentOften compared for guest service roles in hospitalityCompared for front desk and reception duties

While both roles involve guest interaction, a Guest Relation Associate focuses more on guest satisfaction and personalized service, whereas a Front Desk Agent handles check-in, check-out, and reservations. Both positions are vital in hospitality settings and often overlap in customer service skills, but their primary responsibilities differ slightly.

What are some common challenges faced by Guest Relation Associates, and how can they be managed effectively?

Guest Relation Associates often encounter challenges such as handling difficult guest complaints, managing high volumes of guest inquiries during peak times, and ensuring personalized service for each guest. To manage these effectively, it's important to remain calm under pressure, communicate clearly, and leverage teamwork by coordinating with other departments like housekeeping and front desk. Building strong problem-solving skills and staying updated on hotel policies also help in delivering exceptional guest experiences and resolving issues efficiently.
What cities are hiring for Guest Relation Associate jobs? Cities with the most Guest Relation Associate job openings:
What are the most commonly searched types of Guest Relation jobs? The most popular types of Guest Relation jobs are:
What states have the most Guest Relation Associate jobs? States with the most job openings for Guest Relation Associate jobs include:
Guest Relation Associate jobs near you
Guest Relations Associate

Guest Relations Associate

The Salvation Army USA Western Territory

San Francisco, CA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Salvation Army rating

6.2

Company rating: 6.2 out of 10

Based on 349 frontline employees who took The Breakroom Quiz

482nd of 690 rated non-profit organizations

Job description

Description

The Guest Relations Associate is responsible for providing exceptional customer service experiences. The Guest Relations Associate will be responsible for membership and program sales, providing information and answering questions about programs and services, and checking in visitors for the Kroc Center and Railton Place.

DUTIES AND RESPONSIBILITIES

* Greet guests as they enter the Kroc Center and the Railton Place and ensure they feel welcomed and have a positive experience.

* Process all guest inquiries and sales by maintaining knowledge of current programs, services, and fees.

* Provide administrative support to include filing, data entry, and mailing. Ensure confidentiality of all data.

* Handle and resolve guest's complaints and disputes by obtaining and evaluating all relevant data.

* Provide security to ensure the Kroc Center and Railton Place are safe and secure by ensuring authorized entry by checking in and out all guests.

* Review security monitors and report any suspicious or inappropriate activity to management.

* Assist with emergencies and crisis situations including but not limited to fire alarms, flooding, and medical emergencies.

* Maintain cleanliness of facility and conduct all mandatory safety checks.

* Ensure that events, programs, and activities begin and end on time.

* Responsible for all opening and closing duties.

* Assist Kroc Center, Railton Place, and Property team with accurate and detailed work order and incident reports.

* Accept mail and packages for Kroc Center staff and Railton Place residents.

* Perform other duties as assigned.

QUALIFICATIONS

* High School Diploma or GED equivalency.

* Must have excellent customer service skills in-person, over the phone, and through digital communication.

* Must be computer literate with proficient typing skills and the ability to use new software programs with basic training.

* Able to perform job functions with proactive mindset, good organization, attention to detail, fine judgement, speed, accuracy, and poise

* Self-motivated, energetic, enthusiastic, and able to maintain a self-directed schedule

* Bilingual in Spanish, Arabic, Cantonese/Mandarin, or Vietnamese preferred

* Experience with a Point of Sales (POS) system and membership recruitment preferred.

EQUIPMENT USED

Standard Office Equipment

PHYSICAL REQUIREMENTS

Ability to lift up to 25 lbs. (usually file boxes)

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result.

ACKNOWLEDGMENT OF RELIGIOUS PURPOSES OF THE SALVATION ARMY

The employee acknowledges that he/she has been informed and understands The Salvation Army's religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her services are a necessary part of The Army's religious purposes, and his/her work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army's religious purposes.

AT-WILL

I hereby understand and acknowledge that, unless otherwise defined by applicable law, any employee relationship with this organization is of an "at will" nature, which means that the Employee may resign at any time and the Employer may discharge Employee at any time with or without cause. It is further understood that this "at will" employment relationship may not be changed by any written document or by conduct unless an authorized executive of this organization specifically acknowledges such change in writing.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Salvation Army employees say

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Benefits

Hours and flexibility

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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