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Guest Operations Director Jobs (NOW HIRING)

We are seeking a Regional Operations Director that leads by promoting a "people first" culture, people development, best in class guest service, operations excellence and financial accountability ...

DESCRIPTION We are seeking a Regional Operations Director that leads by promoting a "people first" culture, people development, best in class guest service, operations excellence and financial ...

DESCRIPTION We are seeking a Regional Operations Director that leads by promoting a "people first" culture, people development, best in class guest service, operations excellence and financial ...

The Operations Director at Chick-fil-A at Frederick North delivers operational excellence, fosters ... Providing the highest quality guest experience through all sales channels * Maintaining a work ...

The Operations Director reports directly to the Restaurant Owner/Operator and develops all Managers ... Providing the highest quality guest experience through all sales channels * Maintaining a work ...

The Operations Director reports directly to the Restaurant Owner/Operator and develops all Managers ... Providing the highest quality guest experience through all sales channels * Maintaining a work ...

Operations Director Center The Operations Director Center is responsible for maximizing the ... guest and assets * Resolve escalated customer complaints * Work with security and local officials ...

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$34K

$107.7K

$179.5K

How much do guest operations director jobs pay per year?

As of Sep 9, 2026, the average yearly pay for guest operations director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

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Regional Operations Director

State College, PA

Dunkin
Food and Beverage Stores • 10K+ employees

Full-time

Re-posted 4 days ago


Dunkin' rating

4.7

Company rating: 4.7 out of 10

Based on 2,253 frontline employees who took The Breakroom Quiz

81st of 108 rated fast food restaurants


Job description

We are seeking a Regional Operations Director that leads by promoting a "people first" culture, people development, best in class guest service, operations excellence and financial accountability based on the company Vision, Mission, and Goals. Effectively inspire and infuse excitement, positive energy, empowerment, knowledge, training, and on-going education to motivate team members to succeed.

Be part of a culture with a strong sense of community and a commitment of inspiring and developing leaders. Develop organizational and time management skills with General Restaurant Managers and to promote work-life balance and while creating an employee high retention atmosphere.

If you enjoy being a part of a team that truly believes our strength are our people and enjoy feedback and collaboration, now is a great time to come grow with us.


Job Responsibilities:

Key member of the leadership team, reporting to the Chief Operating Officer (COO). He or She must monitor and have the pulse of all business operations. The expectation is to be an inspirational leader with great experience in people development, communication skills, business acumen, and exemplary work ethic are requirements of the position.

Lead employees to encourage maximum performance and dedication through development and creating a culture of fun, accountability, responsibility, positive energy, and expectations from both employer and employee.

Evaluate performance of restaurant leadership based on both personal growth, performance, and financial success.

Manage operations by directing and coordinating activities consistent with the established goals, objectives, plans, and policies of the organization.

Establish, implement, and execute comprehensive goals for performance and growth.

Accountable for the daily operations of the stores in your portfolio, including food safety, maintenance, and all administrative requirements.

Accountable for your stores ongoing operations while being responsible for the efficiency and sustainable growth of the business.

Work with COO to design and implement business strategies, plans, and procedures.

Write and submit reports to the COO in all matters of importance and requirement.

Assist COO in whatever is required.

Work closely with leadership team to identify and communicate trends identified in the business to facilitate positive change across the organization.

Manage relationships with partners/vendors.

Employment Type: FULL_TIME

What Dunkin' employees say

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Benefits

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About Dunkin

Sourced by ZipRecruiter

Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.

Industry

Food and beverage stores, retail and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Canton, MA, US