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Guest Experience Operations Manager Jobs (NOW HIRING)

Dunkin

Guest Experience & Operations Specialist

Tampa, FL · On-site

$1.0K/wk

Own the Moment - Guest Experience & Operations Specialist Employment Type: Temporary / Project ... The position will work directly with Store Managers, Team Leaders, and restaurant teams to improve ...

Montage International

Guest Experience Manager

Bluffton, SC · On-site

$16.75 - $19/hr

Guest Experience Manager SUMMARY The Guest Experience Manager is responsible for the management and day-to-day operations of the Concierge department and overall Guest Experience at Montage Palmetto ...

Hyatt Vacations Ownership

Guest Experience Manager

Sedona, AZ · On-site

$17.25 - $19.75/hr

The Guest Experience Manager is responsible for leading the resort's overall guest experience ... Managing Guest Services, Front Desk Operations, and MOD Responsibilities * Serves as Manager on ...

HV Global Marketing Corporation

$21.25 - $24.25/hr

The Guest Experience Manager is responsible for leading the resort's overall guest experience ... Managing Guest Services, Front Desk Operations, and MOD Responsibilities * Serves as Manager on ...

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How much do guest experience operations manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for guest experience operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does a guest experience operations manager do?

A guest experience operations manager oversees the delivery of high-quality service to ensure guest satisfaction. They coordinate staff, manage operational procedures, and analyze feedback to improve the guest experience, often using tools like customer management systems. Strong leadership, communication skills, and knowledge of hospitality standards are essential for this role.

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Guest Experience & Operations Manager

South Lyon, MI • On-site

Subway - 2626-0
See more jobs at Subway - 2626-0external

$60 - $80/hr

Other

Posted yesterday

New

Job description

As part of the Subway® Team, you as a Manager will focus on eight main things:

  • Providing an excellent guest experience
  • Ensuring that great food is prepared & served
  • Keeping our restaurants functional, clean and beautiful
  • Managing inventory and money control systems
  • Coordinating local marketing initiatives, including community outreach
  • Maintaining standards of restaurant safety and security
  • Being a team player
In addition to the role of a Manager, key parts of your day to day will consist of:
  • Recruiting and rewarding outstanding Team members
  • Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes
  • Maintaining business records and analyzing them to help increase sales
  • Identifying and contacting prospective Guests to promote sales
  • Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window
  • Planning special events and promotions
As a Subway® Team Member, you’ll have access to:
  • Brand partnership discounts
  • Opportunity to earn University course credits
  • Hands on career experience in a restaurant business
PREREQUISITES

Education: High school diploma or equivalent, college degree preferred

Experience: A minimum of 2 years in a restaurant environment, experience in supervising and training staff.

ESSENTIAL FUNCTIONS

Must be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential.

Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

*You will receive training on your roles and responsibilities

Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

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