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Guest Experience Operations Manager Jobs (NOW HIRING)

Dash In

Guest Experience Supervisor

La Plata, MD · On-site

$18 - $22.50/hr

Description Join Dash In as a Guest Experience Manager La Plata, MD Be part of a Great Place to ... Inventory and labor management * Safe, efficient 24/7 operations You'll also serve as the Store ...

LM Service LLC

Guest Experience Supervisor

Saint Louis, MO · On-site

$17.50 - $20/hr

In collaboration with the Guest Experience Manager, review customer satisfaction and trends to anticipate needs and meet guest expectations. * Observe and report daily facility conditions and ...

VIO Med Spa

Guest Experience Specialist

Woodbridge, VA · On-site

$17/hr

Spa Operations Reports to: Spa Manager Position Summary (Purpose): The Guest Experience Specialist is responsible for ensuring that the guest has an exceptional experience from the moment they call ...

NexDine

Guest Experience Supervisor

Overland Park, KS · On-site

$21 - $23/hr

Guest Experience Supervisor NEXDINE Hospitality's family of brands provides dining, hospitality ... Chef Manager or Chef. * Record production or operational data on specified forms. Compile and ...

Marriott

Guest Experience Specialist

Alpharetta, GA · On-site

N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth ... Whether processing operational needs, addressing guest requests, completing reports, delivering ...

Marriott

Guest Experience Specialist

Annapolis, MD · On-site

$16.50 - $17/hr

... Operations Location 2559 Riva Rd, Annapolis, Maryland, United States, 21401 VIEW ON MAP ( Schedule ... N Position Type Non-Management Pay Range: $16.50-$17.00 per hour Tip Eligible: Y POSITION SUMMARY ...

Marriott

Guest Experience Specialist

Philadelphia, PA · On-site

N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth ... Whether processing operational needs, addressing guest requests, completing reports, delivering ...

Dash In

Guest Experience Supervisor (FT)

Greensboro, NC · On-site

$18 - $22.50/hr

Collaborate with the Guest Experience Manager and Store Manager to build and train a high-performing team of retail associates. * Ensure smooth front-of-house operations and provide your team with ...

Dash In

Guest Experience Supervisor (FT)

Browns Summit, NC · On-site

$18 - $22.50/hr

Collaborate with the Guest Experience Manager and Store Manager to build and train a high-performing team of retail associates. * Ensure smooth front-of-house operations and provide your team with ...

Dash In

Guest Experience Supervisor (FT)

Wilmington, DE · On-site

$18 - $22.50/hr

Collaborate with the Guest Experience Manager and Store Manager to build and train a high-performing team of retail associates. * Ensure smooth front-of-house operations and provide your team with ...

Marriott

Guest Experience Specialist

Poughkeepsie, NY · On-site

$18/hr

... management systems (PMS) Job Number 26104748 Job Category Rooms & Guest Services Operations ... Instead, we want to build and experience that is memorable and unique. Our Guest Experience ...

Dash In

Guest Experience Supervisor (FT)

Wilmington, DE · On-site

$18 - $22.50/hr

Collaborate with the Guest Experience Manager and Store Manager to build and train a high-performing team of retail associates. * Ensure smooth front-of-house operations and provide your team with ...

Villatel

Guest Experience Specialist

... management and guest communication platforms; experience with Breezeway preferred. * Ability to work variable hours including evenings, weekends, and holidays to support operational coverage ...

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Guest Experience Operations Manager information

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$31K

$63.5K

$118.5K

How much do guest experience operations manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for guest experience operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does a guest experience operations manager do?

A guest experience operations manager oversees the delivery of high-quality service to ensure guest satisfaction. They coordinate staff, manage operational procedures, and analyze feedback to improve the guest experience, often using tools like customer management systems. Strong leadership, communication skills, and knowledge of hospitality standards are essential for this role.

What cities are hiring for Guest Experience Operations Manager jobs?

Cities with the most Guest Experience Operations Manager job openings:

What states have the most Guest Experience Operations Manager jobs?

States with the most job openings for Guest Experience Operations Manager jobs include:

What are popular job titles related to Guest Experience Operations Manager jobs?

For Guest Experience Operations Manager jobs, the most frequently searched job titles are:

Guest Experience Supervisor

La Plata, MD • On-site

Dash In
Retail • 201 - 500 employees
Learn more about Dash Inexternal

$18 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Dash In rating

7.2

Company rating: 7.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Description
Join Dash In as a Guest Experience Manager
La Plata, MD
Be part of a Great Place to Work Certified™ company.
At Dash In, we're more than a convenience store-we're building exceptional guest experiences while investing in the people who make it happen. As part of the Wills Group family, you'll have opportunities to grow your career while making a real impact every day.
Why Join Dash In?
Outstanding Benefits
  • Up to 5 weeks of paid time off
    • 3 weeks vacation
    • 6 sick days
    • 4 personal days
  • 8 paid holidays
  • 2 paid volunteer days each year
  • 100% tuition reimbursement
  • Medical, dental & vision insurance
  • Health Savings Account (HSA)
  • Paid parental leave
  • Pet insurance
  • Company-paid life insurance & short-term disability
  • 401(k) with up to 7% company match
  • Career advancement opportunities throughout the Mid-Atlantic
  • Leadership development and management training
  • Employee discounts on food, beverages, and car washes
About the Role
As a Guest Experience Manager, you'll lead our Front of House team and partner with the Store Manager to create an exceptional guest experience while driving operational excellence.
You'll help build a high-performing team focused on:
  • Outstanding customer service
  • Sales growth
  • Team development
  • Brand standards
  • Inventory and labor management
  • Safe, efficient 24/7 operations

You'll also serve as the Store Manager when needed.
What You'll Do
  • Recruit, hire, train, and coach team members
  • Lead daily Front of House operations
  • Ensure outstanding guest service
  • Maintain inventory and reduce product loss
  • Drive sales while controlling labor and expenses
  • Ensure compliance with company standards and safety procedures
  • Prepare for and successfully complete third-party inspections
  • Build a positive, engaging team culture
Qualifications
Required
  • High school diploma or GED
  • 3+ years of retail, food service, customer service, or operations experience
  • 2+ years of leadership experience
  • Ability to work a flexible full-time schedule, including nights, weekends, and overnights
  • Must be at least 18 years old
  • Ability to pass a background check and drug screening
  • Authorized to work in the United States
Preferred
  • Associate's or Bachelor's degree
  • Active ServSafe certification
  • Experience with POS systems
  • Strong coaching, communication, and organizational skills
  • Results-driven with excellent problem-solving abilities
Grow Your Career With Us
At Dash In, we invest in our people. Whether you're looking to build your leadership skills or advance into higher management, we'll provide the training, support, and opportunities to help you succeed.
Apply today and discover why Dash In is a Great Place to Work Certified™ employer.
Dash In is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

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