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Guest Experience Operations Manager Jobs in Ohio

European Wax Center

Guest Experience Manager

Sandusky, OH · On-site

$16 - $23/hr

As an Assistant Center Manager at European Wax Center, you're the heartbeat of the floor. You coach the team, own the guest experience, drive sales, and step in as the leader-on-duty when it counts.

AEG

Director, Guest Experience

Columbus, OH · On-site

Responsible for all Guest Experience operations across all Club facilities and events; including ... Team Member Management * Create and consistently emphasize a service strategy to empower team ...

LEGOLAND

Guest Experience Host - Operations

Columbus, OH · On-site

$14.25/hr

... manage queues and maintain a safe environment for everyone 🦺 🧹 Keep It Looking Awesome Ensure guest areas are clean, organized, stocked, and ready for fun 🧱 🔑 Support Daily Operations ...

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Guest Experience Operations Manager information

What does a guest experience operations manager do?

A guest experience operations manager oversees the delivery of high-quality service to ensure guest satisfaction. They coordinate staff, manage operational procedures, and analyze feedback to improve the guest experience, often using tools like customer management systems. Strong leadership, communication skills, and knowledge of hospitality standards are essential for this role.

What cities in Ohio are hiring for Guest Experience Operations Manager jobs?

Cities in Ohio with the most Guest Experience Operations Manager job openings:

Restaurant Team Leader: Guest Experience & Operations

Columbus, OH • On-site

ZippyApp - Recruitment Marketing
See more jobs at ZippyApp - Recruitment Marketingexternal

$12.50 - $16/hr

Other

Posted 8 days ago

Job description

Our Restaurant is looking for Leaders who have a passion for excellence and for serving others. A Team Leader influences our ability to create remarkable experiences for every guest and is a crucial part of our team. Along with a competitive paycheck, you will work in an empowering environment where you will develop valuable business and people skills. You will be coached and supported as a valuable part of a High Performance Leadership Team.The role of a Team Leader is to pursue operational excellence during their shift, show CARE and hospitality toward guests, maintain the highest standards of integrity and food safety, and act as a role model for the team.

Requirements/Responsibilities
Qualifications:• Excellent Communication skills, both written and verbal• Consistency and Reliability• Exceptional Responsibility• Positive Attitude• Exhibits and Promotes Teamwork• Passion for Serving and Helping OthersResponsibilities:• Minimum availability of 20 hours per week and at least 3 shifts• At least 12 month employment commitment, with opportunities for advancement.• Excellence in daily Operations of a high-volume, fast-paced restaurant• Respectful and Immediate response to guest needs• Take Initiative and Work Efficiently• Accurately count register drawers, with integrity• Coach fellow team members• Take and Assemble Catering Orders• Follow Food Safety and Cleanliness GuidelinesJoin the top-rated brand in the industry and gain experience with a growing business: apply today!Successful applicants must be able work on their feet for several hours at a time and lift potentially heavy objects when necessary.Job opportunities are generally offered as full time or part time.Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager or assistant manager is preferred, but not required.

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