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Guest Assistant Jobs (NOW HIRING)

Logan's Roadhouse

Guest Assistant G/A

Louisville, KY · On-site

... guest service • Successful completion of hourly position validations, including company -required training (safety, systems, menu) • Adheres to Logans Roadhouse Appearance Standards Must possess ...

Logan's Roadhouse

Guest Assistant G/A

Gallatin, TN · On-site

... guest service • Successful completion of hourly position validations, including company -required training (safety, systems, menu) • Adheres to Logans Roadhouse Appearance Standards Must possess ...

Logan's Roadhouse

Guest Assistant G/A

Harlingen, TX · On-site

... guest service • Successful completion of hourly position validations, including company -required training (safety, systems, menu) • Adheres to Logans Roadhouse Appearance Standards Must possess ...

Logan's Roadhouse

Guest Assistant G/A

Cookeville, TN · On-site

... guest service • Successful completion of hourly position validations, including company -required training (safety, systems, menu) • Adheres to Logans Roadhouse Appearance Standards Must possess ...

Logan's Roadhouse

Guest Assistant G/A

Meridian, MS · On-site

... guest service • Successful completion of hourly position validations, including company -required training (safety, systems, menu) • Adheres to Logans Roadhouse Appearance Standards Must possess ...

Logan's Roadhouse

Guest Assistant G/A

Cullman, AL · On-site

... guest service • Successful completion of hourly position validations, including company -required training (safety, systems, menu) • Adheres to Logans Roadhouse Appearance Standards Must possess ...

Logan's Roadhouse

Guest Assistant G/A

Walker, MI · On-site

... guest service • Successful completion of hourly position validations, including company -required training (safety, systems, menu) • Adheres to Logans Roadhouse Appearance Standards Must possess ...

Logan's Roadhouse

Guest Assistant G/A

Hopkinsville, KY · On-site

... guest service • Successful completion of hourly position validations, including company -required training (safety, systems, menu) • Adheres to Logans Roadhouse Appearance Standards Must possess ...

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All JobsGuest Assistant Jobs

Guest Assistant information

See salary details

$12

$18

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How much do guest assistant jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for guest assistant in the United States is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.67 per hour, depending on experience, location, and employer.

What is the difference between Guest Assistant vs Front Desk Agent?

AspectGuest AssistantFront Desk Agent
CredentialsCustomer service experience, basic computer skillsCustomer service experience, hospitality training
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality, tourismHospitality, travel industry
Common Search & ComparisonYesYes

Guest Assistants and Front Desk Agents both work in hospitality settings, focusing on guest services. While Guest Assistants often handle basic customer inquiries and support, Front Desk Agents typically manage check-ins, reservations, and billing. Both roles require customer service skills and are essential in hospitality operations, but Front Desk Agents usually have more responsibilities related to front office management.

Does Hilton have any remote jobs?

Guest Assistant roles at Hilton are typically on-site positions that require physical presence to assist guests and perform hotel duties. Hilton may offer remote or virtual positions in other departments, but guest-facing roles generally require working at the hotel location.

What are Guest Assistants?

Guest Assistants are professionals who help ensure visitors have a positive experience at a venue, event, hotel, or other establishment. Their responsibilities often include greeting guests, answering questions, providing directions, and assisting with special requests. They act as the first point of contact and play a key role in customer service, helping to resolve any issues or concerns guests may have. Guest Assistants may also handle administrative tasks and coordinate with other staff to meet guests' needs.

What are the key skills and qualifications needed to thrive as a Guest Assistant, and why are they important?

To thrive as a Guest Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office tools is typically required. Excellent communication, problem-solving, and a positive attitude help create memorable guest experiences and resolve issues effectively. These skills are vital for ensuring guest satisfaction and smooth operations in hospitality environments.

What are some common challenges faced by Guest Assistants, and how can they effectively handle them?

Guest Assistants often encounter challenges such as managing high guest volumes during peak times, addressing unexpected guest concerns, and maintaining composure under pressure. Success in this role involves strong communication skills, empathy, and adaptability. Building a solid understanding of company policies and available resources allows Guest Assistants to efficiently resolve issues and provide a positive guest experience. Teamwork and proactive problem-solving are also key to thriving in this dynamic environment.
More about Guest Assistant jobs
What cities are hiring for Guest Assistant jobs? Cities with the most Guest Assistant job openings:
What are the most commonly searched types of Guest jobs? The most popular types of Guest jobs are:
What states have the most Guest Assistant jobs? States with the most job openings for Guest Assistant jobs include:
What job categories do people searching Guest Assistant jobs look for? The top searched job categories for Guest Assistant jobs are:
Guest Assistant jobs near you
Infographic showing various Guest Assistant job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,813 per year, or $18.2 per hour.
Assistant Guest Services Manager

Assistant Guest Services Manager

Evolution Parking and Guest Services

Austin, TX

Other

Posted 12 days ago

Job description

Job Summary

The Assistant Guest Services Manager will be responsible for assisting the Guest Services Manager in overseeing and coordinating all activities related to the Valet operations. The Assistant Guest Services Manager will proactively approach, greet, and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.

Essential Responsibilities
  • Ensure each guest receives outstanding service by providing a friendly environment, which includes proactive greeting and thanking each guest.
  • Assist the Guest Services Manager in coordinating all activities related to valet operation.
  • Recommend measures to improve performance, guest satisfaction, and increase efficiency.
  • Perform Evolution and Forbes Standards training as required.
  • Assist the Guest Service Manager in conducting the Daily Huddle during all shifts.
  • Authorize and manage break schedules and other shift options as required.
  • Ensure standards of professionalism and cleanliness are always maintained.
  • Recruit qualified applicants for each position; ensuring adequate staff meet operational requirements.
  • Provide feedback to the Guest Service Manager for associate performance reviews and driving evaluations.
  • Provide input on personnel actions such as hiring, promotions, disciplinary measures, and termination.
  • Ensure quality assurance and management visibility to maintain high standards of quality, reliability, and safety.
  • Motivate and persuade team members to provide exceptional service.
  • Assist the Guest Services Manager in monitoring and enforcing established dress code and hygiene guidelines, including being properly identified, consistently applied, and followed.
  • Prepare schedules and compile payroll data as requested by the Guest Services Manager.
  • Assist with processing deposit verifications and auditing cash flow, tip pool, ticket counts, key counts, car counts, and management-approved complimentary parking.
  • Conduct lot inspections and suggest functional improvements as requested by the Guest Services Manager.
  • Assist the Guest Services Manager with prompt investigation of claims, providing support whether denied or approved.
  • Other duties as assigned.
Minimum Education Required
  • Associate's Degree, High School Diploma, or GED required, or relevant working experience.
  • Understanding of general business practices including accounting, human resources, and customer service.
Minimum Experience Required
  • Experience in valet parking.
  • Valid US Driver's License.
  • 2+ years in a management position.
  • Experience with HRIS platforms, such as ADP.
  • Experience with Customer Service.
Skills Required
  • Strong customer service and client relationship skills.
  • Excellent oral and written communication skills.
  • Strong technology proficiency.
  • Strong organizational skills with a proven track record of meticulous attention to detail and accuracy.
  • Ability to collaborate effectively and work as part of a team.
  • Exceptional attention to detail and ability to multitask in a fast-paced, deadline-driven environment.

Evolution Parking & Guest Services is proud to be an Equal Opportunity Employer with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

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