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Guest Assistant Jobs in Wisconsin (NOW HIRING)

Helzberg

Assistant Manager-Retail Jewelry

Eau Claire, WI · On-site

$16.25 - $22/hr

Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest * Assist the Store Manager in recruiting top-performing associates Required Experience: 1 to 3 years ...

Helzberg Diamonds

$16.25 - $22/hr

Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest * Assist the Store Manager in recruiting top-performing associates Required Experience: 1 to 3 years ...

KOHLER

Barista, The Greenhouse

Kohler, WI · On-site

$15.50 - $17.75/hr

Understands and can communicate products and services available at the resort to the guest. * Assist with stocking, dry goods inventory levels and maintaining the restaurant par stock levels and side ...

Kohler Co.

Barista, Woodlake Market

Kohler, WI · On-site

$15.50 - $17.75/hr

Understands and can communicate products and services available at the resort to the guest. * Assist with stocking, dry goods inventory levels and maintaining the restaurant par stock levels and side ...

Kohler Co.

Barista, The Greenhouse

Kohler, WI

$15.50 - $17.75/hr

Understands and can communicate products and services available at the resort to the guest. * Assist with stocking, dry goods inventory levels and maintaining the restaurant par stock levels and side ...

Kohler Co.

Barista, The Greenhouse

Kohler, WI · On-site

$15.50 - $17.75/hr

Understands and can communicate products and services available at the resort to the guest. * Assist with stocking, dry goods inventory levels and maintaining the restaurant par stock levels and side ...

Kohler Co.

Barista, Woodlake Market

Kohler, WI · On-site

$15.50 - $17.75/hr

Understands and can communicate products and services available at the resort to the guest. * Assist with stocking, dry goods inventory levels and maintaining the restaurant par stock levels and side ...

KOHLER

Barista, Woodlake Market

Kohler, WI · On-site

$15.50 - $17.75/hr

Understands and can communicate products and services available at the resort to the guest. * Assist with stocking, dry goods inventory levels and maintaining the restaurant par stock levels and side ...

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Guest Assistant information

What is the difference between Guest Assistant vs Front Desk Agent?

AspectGuest AssistantFront Desk Agent
CredentialsCustomer service experience, basic computer skillsCustomer service experience, hospitality training
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality, tourismHospitality, travel industry
Common Search & ComparisonYesYes

Guest Assistants and Front Desk Agents both work in hospitality settings, focusing on guest services. While Guest Assistants often handle basic customer inquiries and support, Front Desk Agents typically manage check-ins, reservations, and billing. Both roles require customer service skills and are essential in hospitality operations, but Front Desk Agents usually have more responsibilities related to front office management.

What is a guest assistant?

Guest Assistants are professionals who help ensure visitors have a positive experience at a venue, event, hotel, or other establishment. Their responsibilities often include greeting guests, answering questions, providing directions, and assisting with special requests. They act as the first point of contact and play a key role in customer service, helping to resolve any issues or concerns guests may have. Guest Assistants may also handle administrative tasks and coordinate with other staff to meet guests' needs.

What are the key skills and qualifications needed to thrive as a guest assistant, and why are they important?

To thrive as a Guest Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office tools is typically required. Excellent communication, problem-solving, and a positive attitude help create memorable guest experiences and resolve issues effectively. These skills are vital for ensuring guest satisfaction and smooth operations in hospitality environments.

What are some common challenges faced by guest assistants, and how can they effectively handle them?

Guest Assistants often encounter challenges such as managing high guest volumes during peak times, addressing unexpected guest concerns, and maintaining composure under pressure. Success in this role involves strong communication skills, empathy, and adaptability. Building a solid understanding of company policies and available resources allows Guest Assistants to efficiently resolve issues and provide a positive guest experience. Teamwork and proactive problem-solving are also key to thriving in this dynamic environment.
What are the most commonly searched types of Guest jobs in Wisconsin? The most popular types of Guest jobs in Wisconsin are:
What are popular job titles related to Guest Assistant jobs in Wisconsin? For Guest Assistant jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Guest Assistant jobs in Wisconsin look for? The top searched job categories for Guest Assistant jobs in Wisconsin are:
What cities in Wisconsin are hiring for Guest Assistant jobs? Cities in Wisconsin with the most Guest Assistant job openings:
Guest Assistant jobs near you
Infographic showing various Guest Assistant job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Assistant Manager-Retail Jewelry

Helzberg

Eau Claire, WI • On-site

$16.25 - $22/hr

Full-time

Re-posted 5 days ago

Helzberg Diamonds rating

7.0

Company rating: 7.0 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

12th of 29 rated jewelry retailers

Job description


Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position.
Key responsibilities include:
  • Ability to generate sales to exceed personal sales goals
  • Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
  • Develop selling skills in team members to achieve store goals
  • Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
  • Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest
  • Assist the Store Manager in recruiting top-performing associates
Required Experience: 1 to 3 years
Required Education: High School
The ideal candidate will possess:
  • Proven history of selling in a commission environment
  • Ability to supervise others to achieve results
  • Superior communication skills
  • Flexibility to work with a variety of personalities
  • One to three years of jewelry retail experience
  • Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
  • Ability to relocate is a plus
  • Must be able to work a flexible work schedule including evenings, weekends, and holidays

What Helzberg Diamonds employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Helzberg Diamonds logo

About Helzberg Diamonds

Sourced by ZipRecruiter

After over a Century of Service, Helzberg Diamonds has grown to over 200 Stores that started in the Heartland of America. Through it all, Our Core Values have stayed the same. We believe in People First, and it shines through in everything we do. Every piece we sell is an extension of our mission to make people feel loved. We support and practice Ethical metals mining, and only sell conflict free diamonds. Whether it’s made by us or designed by one of our incredible business partners, it’s made with love.

Industry

Jewelry, luggage, and leather goods stores

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, MO, US

Year founded

1915

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