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Guest Arrival Ambassador Jobs (NOW HIRING)

SeaWorld

$17.50 - $20/hr

We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come ... Ensure all team members provide exceptional guest service * Perform other miscellaneous tasks as ...

SeaWorld

Team Member

Busch, AR · On-site

Guest Arrival Ambassador * Park Area Ambassador * Ride Operator * Warehouse Ambassador * Food & Beverage Ambassador * Merchandise Ambassador * And more! What it takes to succeed: * You must be at ...

Fielding's Steak

Brand Ambassador/ Host

Houston, TX · On-site

$12 - $18/hr

Training & development The Host / Brand Ambassador is a pivotal role within our dining room, serving as the first point of contact and the curator of each guest's arrival experience. This position ...

New

Marriott International

Door Ambassador

Philadelphia, PA · On-site

$14.25 - $18.50/hr

Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and ...

Marriott

Door Ambassador

Philadelphia, PA · On-site

$14.25 - $18.50/hr

Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and ...

Marriott

Door Ambassador

Philadelphia, PA · On-site

$14.25 - $18.50/hr

Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and ...

Omni Hotels & Resorts

Loyalty Ambassador

Louisville, KY · On-site

$14.25 - $17.75/hr

Loyalty Ambassador Overview: This team member will be the guest liaison for Select Guests. The ... Conduct guestroom inspections prior to Select Guest arrival. * Develop relationships with Select ...

Paws Up Montana

Guest Services Driver

Greenough, MT · On-site

$20 - $21/hr

... knowledgeable ambassador of the resort. With careful attention and professionalism, this role ... Provide a property and accommodation tour upon guest arrival to the resort. * Handle and deliver ...

Jasper Hotel

Guest Services Ambassador

Fargo, ND · On-site

$17/hr

GUEST SERVICES AMBASSADOR THE ROLE The Ambassador role is not a front desk receptionist hiding ... inviting arrival, recommendation of local experiences, and a seamless departure, ascertaining ...

APARIUM HOTEL GROUP

Guest Services Ambassador

Fargo, ND · On-site

$14.50 - $18.25/hr

GUEST SERVICES AMBASSADOR THE ROLE The Ambassador role is not a front desk receptionist hiding ... inviting arrival, recommendation of local experiences, and a seamless departure, ascertaining ...

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Guest Arrival Ambassador information

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How much do guest arrival ambassador jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for guest arrival ambassador in the United States is $16.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.79 per hour, depending on experience, location, and employer.

What is a guest arrival ambassador?

Guest Arrival Ambassadors are hospitality professionals who welcome and assist guests upon their arrival at a hotel, resort, or event venue. They are responsible for creating a positive first impression, providing information about the property, and ensuring a smooth check-in process. Their duties often include greeting guests, helping with luggage, answering questions, and coordinating with other hotel staff to meet guest needs. The role requires excellent communication and customer service skills, as well as a friendly and approachable demeanor.

What are the key skills and qualifications needed to thrive as a guest arrival ambassador?

To thrive as a Guest Arrival Ambassador, you need excellent customer service skills, a professional appearance, and familiarity with hospitality protocols, usually supported by a high school diploma or equivalent. Experience with property management systems and booking/reservation software is often required. Outstanding interpersonal skills, attention to detail, and a welcoming attitude set top performers apart in this role. These skills are crucial to creating positive first impressions and ensuring a seamless guest experience, which directly impacts guest satisfaction and loyalty.

How does a guest arrival ambassador collaborate with other hotel departments to ensure a seamless guest experience?

A Guest Arrival Ambassador works closely with front desk staff, concierge, housekeeping, and bell services to coordinate arrivals and address guest needs promptly. This role typically communicates guest preferences or special requests to the relevant departments, ensuring rooms are ready and amenities are in place before check-in. Effective teamwork and clear communication are essential, as Ambassadors often act as the first point of contact and set the tone for the guest's stay. Regular meetings and real-time updates with other departments help resolve any issues quickly and enhance the overall guest experience.

What is the difference between Guest Arrival Ambassador vs Front Desk Associate?

FeatureGuest Arrival AmbassadorFront Desk Associate
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentHotel lobby, welcoming guestsHotel front desk, check-in/out area
Employer & Industry UsageHospitality, hotels, resortsHospitality, hotels, resorts
Common Search & Comparison IntentGuest greeting, arrival experienceCheck-in process, guest services

Both roles focus on guest interaction within the hospitality industry, requiring similar credentials and working in hotel lobbies. The Guest Arrival Ambassador primarily emphasizes welcoming guests and enhancing their arrival experience, while the Front Desk Associate handles check-in/check-out procedures and guest inquiries. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

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Guest Arrival Ambassador jobs near you
Infographic showing various Guest Arrival Ambassador job openings in the United States as of August 2026, with employment types broken down into 71% Full Time, 28% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $34,036 per year, or $16.4 per hour.

Assistant Supervisor, Guest Arrival

SeaWorld

Busch, AR • On-site

Part-time

Re-posted yesterday

Key responsibilities

  • Oversee the completion of daily opening and closing procedures.

  • Respond to guest and ambassador needs and ensure a positive guest experience.

  • Provide training, feedback, and coaching to develop ambassadors and ensure compliance with regulations and park policies.

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Assistant Supervisor, Guest Arrival - Trams

What you get to do:

  • Ensure a safe environment for all ambassadors, guests, and animals.
  • Responsible for the development of OJT's and ambassadors by providing training, feedback and coaching.
  • Ensure compliance to all state/federal regulations, park policies, and department procedures.
  • Create and maintain a rotation for the teams staffed positions.
  • Maintain the highest level of cleanliness in the park, conduct quality inspections of assigned areas, and follow up on any opportunities to improve.
  • Respond to guest and ambassador needs.
  • Report to Supervisors and Managers regarding the status of projects.
  • Oversee completion of daily opening and closing procedures
  • Utilize problem solving skills to ensure positive guest resolutions as needed.
  • Oversee assigned operating area.
  • Ensure strict adherence to all cash handling procedures.
  • Perform other miscellaneous tasks as required.


What it takes to succeed:

  • High school diploma or equivalent preferred.
  • Leadership experience preferred.
  • Excellent computer skills, ability to work multiple selling systems preferred.
  • Previous cash handling experience preferred.
  • Valid state driver's license and be able to obtain a company driver's license.
  • At least 18 years old.
  • Ability to complete provided CPR/AED training/certification.
  • Ability to be trained and certified at all attractions.
  • Excellent written and verbal communication skills.
  • Comfortability speaking in front of large groups of guests and ambassadors.
  • Ability to remain calm and professional during challenging situations.
  • Working knowledge of all Microsoft Office applications
  • Ability to stand and walk for long periods of time.
  • Ability to bend and stoop to assist in cleaning the park.
  • Ability to lift 25 pounds and push/pull 50 pounds.
  • Ability to able to climb stairs.
  • Ability to assist in ride testing by riding all park rides.
  • Ability to operate in a cash handling environment.
  • Three full days of open availability
  • Availability to work varying shifts or hours based on park hours, i.e. flexibility to workdays, nights, weekends, holidays, and until 3:00 a.m. for seasonal events.

Compensation: 13.41

What else is required:

  • Class A or B CDL with P endorsement and air brakes
  • Knowledge on CDL pre-trip inspection process
  • Ability to assist with CDL and DOT compliance regarding medical cards, driver license checks, and DOT required random drug testing.

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

  • FREE park admission
  • Discounts on park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.
  • Scholarship opportunities
  • Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

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