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Guest Agent Jobs in Indiana (NOW HIRING)

Remington Hospitality

Guest Services Agent

Evansville, IN · On-site

$14.25 - $18/hr

Job Title What you will be doing: * Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of ...

Remington Hotels

Guest Services Agent

Evansville, IN · On-site

$13 - $16.50/hr

What you will be doing * Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when ...

Remington

Guest Services Agent

Evansville, IN · On-site

$14.25 - $18/hr

What you will be doing * Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when ...

Remington

Guest Services Agent

Evansville, IN · On-site

$13 - $16.50/hr

What you will be doing * Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when ...

Drury Hotels

Guest Service Supervisor

Lafayette, IN

Performs duties of guest service agent, night audit or other positions as needed. Requires ability to handle money, make change and utilize office machines in normal day-to-day activities. Monitors ...

Drury Hotels

Guest Service Supervisor

Lafayette, IN · On-site

Performs duties of guest service agent, night audit or other positions as needed. Requires ability to handle money, make change and utilize office machines in normal day-to-day activities. Monitors ...

Schahet Hotels

Front Desk Agent

Indianapolis, IN · On-site

$13.50 - $17.25/hr

Join Our Team as a Front Desk Agent at Hilton Garden Inn Indianapolis Airport! Are you an outgoing ... As the face of our hotel, you'll manage guest accommodations, make their stay as enjoyable as ...

Ray's Restaurants

Front Desk Agent

Bloomington, IN · On-site

$12.50 - $15.75/hr

Front Desk Agent As a Front Desk Agent, you will be the warm, welcoming presence that sets the tone ... You'll greet every guest with positivity, manage smooth check-ins and checkouts, and provide clear ...

General Hotels

Front Desk Agent

Indianapolis, IN · On-site

$13.50 - $17.25/hr

Front Desk Agent Are you looking to let your hospitality skills shine while you create personable ... Maintaining accurate records of guest information and room assignments * Handling cash and credit ...

General Hotels

Front Desk Agent

Franklin, IN · On-site

$13.25 - $16.75/hr

Front Desk Agent Are you looking to let your hospitality skills shine while you create personable ... Maintaining accurate records of guest information and room assignments * Handling cash and credit ...

General Hotels

Front Desk Agent

Jeffersonville, IN · On-site

$13.75 - $17.25/hr

Front Desk Agent Are you looking to let your hospitality skills shine while you create personable ... Maintaining accurate records of guest information and room assignments * Handling cash and credit ...

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Showing results 41-60

All JobsGuest Agent JobsGuest Agent Jobs in Indiana

Guest Agent information

What does a guest agent do?

A guest agent is a software component installed on a virtual machine or guest system that facilitates communication between the host and guest, enabling tasks such as system management, updates, and monitoring. It often runs in the background and may require basic knowledge of operating systems and scripting to troubleshoot or configure. Guest agents are commonly used in virtualized environments to improve automation and management efficiency.

What are the duties of a guest agent?

A guest agent is responsible for assisting guests with check-in and check-out processes, providing information about hotel services and local attractions, handling reservations, and addressing guest inquiries or issues. They often use property management systems and must maintain professional communication and customer service skills throughout their shift.

What is the difference between Guest Agent vs Front Desk Agent?

AspectGuest AgentFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; hospitality certifications
Work EnvironmentHotels, resorts, customer service rolesHotels, resorts, customer service roles
Employer & IndustryHospitality industry, hotelsHospitality industry, hotels
Primary ResponsibilitiesAssisting guests with inquiries, reservations, and check-insChecking guests in/out, handling reservations, providing customer service

Guest Agents and Front Desk Agents often perform similar roles in hospitality settings, focusing on guest interactions and reservations. While their responsibilities overlap, Guest Agents may have a broader role in guest relations, whereas Front Desk Agents primarily handle check-ins and check-outs. Both roles require customer service skills and hospitality certifications, making them closely related in the industry.

Is guest agent a stressful job?

A guest agent role typically involves customer service, handling guest inquiries, and resolving issues, which can be stressful during busy periods or when managing difficult guests. The job requires strong communication skills and the ability to stay calm under pressure, but stress levels vary depending on the work environment and workload.
What are popular job titles related to Guest Agent jobs in Indiana? For Guest Agent jobs in Indiana, the most frequently searched job titles are:
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Guest Agent jobs near you

Guest Service Agent - Embassy Suites Indianapolis Downtown

Hilton Worldwide Holdings, Inc.

Indianapolis, IN • On-site

$17/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 2 days ago

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 756 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels

Job description


Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
  • Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
  • Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
  • Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
  • Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
  • Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications

Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
About the Team
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
  • Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
  • Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

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