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Att Agent Jobs in Indiana (NOW HIRING)

Churchill Downs Incorporated

Front Desk Clerk

Terre Haute, IN · On-site

$13.25 - $16.25/hr

Verizon * AT&T * TicketsAtWork * Skechers * Sherwin Williams * Meal Discounts * Fun Team Member ... JOB SUMMARY The Welcome Desk Agent accommodates hotel guests by registering and assigning rooms ...

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Att Agent information

What does an AT&T sales agent do?

An AT&T sales agent is responsible for selling telecommunications products and services, such as mobile plans, internet, and TV packages, to customers. They assist with product selection, explain features, and process sales transactions, often working in retail stores or through direct customer interactions. Strong communication skills and product knowledge are essential for success in this role.

What are the key skills and qualifications needed to thrive as an AT&T Agent, and why are they important?

To thrive as an AT&T Agent, you need strong customer service skills, sales acumen, and a high school diploma or equivalent. Familiarity with CRM systems, point-of-sale software, and telecommunications products is typically required. Excellent verbal communication, problem-solving abilities, and a positive attitude help agents build rapport and resolve customer issues effectively. These skills are crucial for meeting sales targets, ensuring customer satisfaction, and maintaining AT&T’s reputation for service excellence.

What is the difference between Att Agent vs Customer Service Representative?

AspectAtt AgentCustomer Service Representative
CredentialsTypically requires a high school diploma or equivalent; some roles may need specific certificationsUsually requires a high school diploma; certifications vary by industry
Work EnvironmentCall centers, customer support centers, or retail locationsCall centers, retail stores, or office settings
Industry UsageCommon in telecommunications, insurance, and retail sectorsWidespread across various industries including retail, finance, and healthcare
Search & Comparison IntentOften compared for roles involving customer interaction and supportCompared for similar customer-facing roles

The main difference between an Att Agent and a Customer Service Representative lies in their specific roles and industry usage. Att Agents typically work in telecommunications or retail environments, focusing on customer support, while Customer Service Representatives have a broader presence across many industries. Both roles require strong communication skills and similar credentials, but their work settings and industry focus differ slightly.

Is it easy to get hired at AT&T?

Getting hired as an AT&T agent typically involves submitting an online application, passing a skills assessment, and completing an interview process. The hiring process can vary in length but generally requires relevant communication or customer service experience and a background check.

What are some common challenges faced by AT&T Agents and how can they be managed effectively?

AT&T Agents often encounter challenges such as handling high call volumes, troubleshooting complex technical issues, and managing customer expectations. Success in this role requires strong communication skills, patience, and adaptability. Many agents find it helpful to leverage available training resources and lean on team support to resolve difficult cases efficiently. Additionally, time management and stress reduction techniques can greatly assist in maintaining productivity and job satisfaction.

How much does AT&T work from home pay?

AT&T customer service agent roles, including work-from-home positions, typically pay between $12 and $20 per hour, depending on experience and location. The pay may also include bonuses or incentives, and remote agents often need to pass training and have a reliable internet connection.

What are ATT Agents?

ATT Agents are customer service representatives who work for AT&T, one of the largest telecommunications companies in the United States. Their primary responsibilities include assisting customers with billing inquiries, technical support, sales of products and services, and resolving account issues. ATT Agents may work in call centers, retail stores, or remotely, depending on the specific role. They use their knowledge of AT&T’s offerings to help customers find solutions and ensure a positive experience with the company.

What job makes $10,000 a month without a degree?

An ATM agent, or Automated Teller Machine technician, can earn around $10,000 a month with experience and specialized skills in maintenance and repair. These roles often require technical knowledge, certifications, and working in environments that support high earning potential without a college degree.
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What job categories do people searching Att Agent jobs in Indiana look for? The top searched job categories for Att Agent jobs in Indiana are:
What cities in Indiana are hiring for Att Agent jobs? Cities in Indiana with the most Att Agent job openings:
Att Agent jobs near you

Claim Recovery Agent (Subrogation Adjuster)

Phoenix Loss control

Indianapolis, IN • On-site

$100K/yr

Full-time, Contractor

Posted 9 days ago

Job description

Job Type: Contract

Workplace Type: Remote, but must live in US and preferably within Central/Eastern Time Zone

Compensation: Commission only based on successful recovery of claims

Schedule: Flexible full-time caseload with preferred Monday to Friday during business hours


COMPANY OVERVIEW

Phoenix Loss Control (PLC) is a US-based business services provider in the cable, telecom, and utilities sector. PLC’s core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 140 people, servicing some of the largest cable and telecoms operators (e.g., Comcast, Spectrum, AT&T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth. 

POSITION SUMMARY

Claim Recovery Agents are responsible for reviewing information provided on a damage, determining the liable party, invoicing the responsible party, and pursuing recovery of the repair costs.


Duties

  • Review and analyze claim information, identify liable party, and take action to move claims toward successful resolution
  • Gather costing and prepare invoices for select clients
  • Correspond with liable party/insurance carrier both verbally and in writing
  • Negotiate settlements
  • Resolve conflicts and escalate urgent issues

Requirements

  • Strong computer skills and knowledge of Microsoft Office
  • Ability to work independently, manage goals and deadlines, have good attention to detail
  • Adaptability, logical thinking and conscientiousness
  • Excellent communication skills (both verbal and written)
  • Strong conflict resolution and negotiation skills
  • High-speed internet access, personal computer, phone line dedicated to work contacts

Position Advantages

  • Uncapped Compensation Potential: Top Performers who excel at the role have the ability to earn an annual compensation of more than $100,000
  • Flexible Work Schedule: Remote with the ability to choose your own hours/days of work

This is a contract position. There are no benefits offered with this position.