ZipRecruiter

Log In

1

Group Reservations Manager Jobs in Kansas (NOW HIRING)

ELDRIDGE HOTEL PARTNERS LLC

Front Desk Manager

Lawrence, KS

$15 - $19.50/hr

... group reservations with Sales and the General Manager · Handle guest correspondence, confirmations, logs, reports, phone systems, wake-up calls, and messages Core Competencies Customer Service • ...

next page

Showing results 1-20

All JobsGroup Reservations JobsGroup Reservations Manager JobsGroup Reservations Manager Jobs in Kansas

Group Reservations Manager information

What does a group reservations manager do?

A Group Reservations Manager is responsible for handling and coordinating group bookings at hotels or venues. They manage inquiries, negotiate rates and contracts, and ensure that group requirements are met, including accommodations, meeting spaces, and special requests. Their role involves working closely with sales, front desk, and event teams to deliver a seamless experience for groups. They also track reservations, monitor occupancy, and may assist in maximizing revenue through strategic management of group bookings.

What skills and qualifications are needed to be a group reservations manager?

To excel as a Group Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or hotel management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), group booking platforms, and reservation software such as Opera or Delphi is typically required. Excellent communication, negotiation, and problem-solving abilities are crucial for building relationships with clients and coordinating with internal teams. These skills ensure seamless group bookings, maximize occupancy and revenue, and deliver a high level of customer satisfaction.

What are common challenges a group reservations manager faces when coordinating large bookings, and how can they be addressed?

Group Reservations Managers often encounter challenges such as managing conflicting booking requests, ensuring accurate communication between clients and hotel departments, and handling last-minute changes or cancellations. To address these issues, effective organization, attention to detail, and proactive communication are essential. Utilizing advanced reservation systems and fostering strong relationships with both clients and internal teams can help streamline processes and minimize errors, ultimately leading to a smoother group booking experience.

What is the difference between Group Reservations Manager vs Event Coordinator?

AspectGroup Reservations ManagerEvent Coordinator
CredentialsExperience in reservations, hospitality, or sales; often requires customer service skillsEvent planning certifications or experience; strong organizational skills
Work EnvironmentHotels, resorts, or hospitality venues managing group bookingsEvent venues, conference centers, or corporate settings coordinating events
Industry UsageCommonly used in hospitality and travel industriesUsed across various industries including corporate, non-profit, and social events

The Group Reservations Manager primarily focuses on managing group bookings and reservations within hospitality settings, ensuring customer satisfaction and efficient scheduling. In contrast, the Event Coordinator plans and executes events, handling logistics, vendors, and client needs. While both roles require organizational skills and industry knowledge, their core responsibilities differ, with the Reservations Manager centered on bookings and the Event Coordinator on event execution.

What are the most commonly searched types of Group Reservations jobs in Kansas?

The most popular types of Group Reservations jobs in Kansas are:

What are popular job titles related to Group Reservations Manager jobs in Kansas?

For Group Reservations Manager jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Group Reservations Manager jobs in Kansas look for?

The top searched job categories for Group Reservations Manager jobs in Kansas are:

What cities in Kansas are hiring for Group Reservations Manager jobs?

Cities in Kansas with the most Group Reservations Manager job openings:

Group Reservations Manager jobs near you

Remote Reservations Coordinator

Viajemos Solas pero en Grupo

Overland Park, KS • Remote

$17 - $21.75/hr

Full-time

Posted 6 days ago

Job description

We are seeking a detail-oriented Remote Reservations Coordinator to assist clients with researching, coordinating, and managing reservations. This role requires strong organization, accurate recordkeeping, and professional communication.

Responsibilities

  • Research availability based on client requests
  • Assist with reservation coordination
  • Review available options and reservation details
  • Coordinate accommodations, transportation, activities, and related services
  • Provide confirmations and relevant information
  • Verify dates, names, and other important details for accuracy
  • Assist with modifications and special requests
  • Maintain organized reservation records
  • Communicate with service providers
  • Follow up regarding outstanding reservation details

Qualifications

  • Excellent attention to detail
  • Strong written and verbal communication
  • Good organizational abilities
  • Comfortable researching information online
  • Ability to manage multiple reservations and deadlines
  • Comfortable learning digital reservation systems
  • Customer service, hospitality, or reservation experience is helpful

Benefits

  • Fully remote environment
  • Onboarding and training
  • Continuing education
  • Access to professional tools and resources
  • Ongoing team support

Apply