ZipRecruiter

Log In

1

Group Manager Jobs (NOW HIRING)

ECS Ltd

Geotechnical Group Manager

Lubbock, TX · On-site

Position & Office Overview As a Group Manager, you strive to lead both your team and your profits. You have extensive experience both out on the field as well as handling the "business" side of ...

Collins Engineers Inc.

Group Manager (48414)

Austin, TX · On-site

$135K - $185K/yr

The Group Manager is responsible for the management and oversight of an internal team specializing in a specific field of engineering. The Group Manager independently applies extensive and ...

ECS Ltd

Geotechnical Group Manager

Macon, GA

Position & Office Overview As a Group Manager, you strive to lead both your team and your profits. You have extensive experience both out on the field as well as handling the "business" side of ...

Benesch

Roadway Group Manager

Kansas City, KS · Hybrid

$63K - $85K/yr

Roadway Group Manager We are looking to hire an experienced Roadway Group Manager to be based out of any of our local Kansas or Missouri offices. We offer opportunities to work on a variety of ...

H&H

Traffic Group Manager

Manhattan, NY · On-site

$150K - $170K/yr

H&H is seeking a Traffic Group Manager to support the continued growth of the firm's roadway and transportation practice throughout the New York Metropolitan Area. This leadership role is responsible ...

McKim & Creed

Electrical Engineering Group Manager

Orlando, FL · On-site

$106K - $137K/yr

The Electrical Engineering Group Manager leads and oversees the technical and design services for engineering projects as part of a multi-discipline project team and serves as the client interface ...

Citigroup, Inc.

Liquidity Mgmt Group Mgr

Irving, TX · On-site

$213K/yr

... Group Manager for its Irving, Texas location. Duties: Designing and delivering data and technology solutions that strengthen data integrity and operational efficiency across finance and regulatory ...

Collins Engineers Inc.

Group Manager (48416)

Dallas, TX · On-site

$135K - $185K/yr

The Group Manager is responsible for the management and oversight of an internal team, specializing in a specific field of engineering. The Group Manager independently applies extensive and ...

LifeStance Health

Practice Group Manager

Beachwood, OH

$60K - $72K/yr

The Practice Group Manager will be on site to provide direction, coaching, and support to team members and clinicians in their assigned offices serving as local culture carriers and an extension of ...

McKim & Creed

Electrical Engineering Group Manager

Orlando, FL · On-site

$106K - $137K/yr

The Electrical Engineering Group Manager leads and oversees the technical and design services for engineering projects as part of a multi-discipline project team and serves as the client interface ...

LifeStance Health

Practice Group Manager

Beachwood, OH · On-site

$60K - $72K/yr

The Practice Group Manager will be on site to provide direction, coaching, and support to team members and clinicians in their assigned offices serving as local culture carriers and an extension of ...

TERRACON

Environmental Group Manager

Gahanna, OH · On-site

$110K - $113K/yr

Step into a leadership role where your expertise drives meaningful environmental impact as a Group Manager - Environmental Planning Services with Terracon in Columbus, OH. You'll lead a high ...

next page

Showing results 1-20

All JobsGroup JobsGroup Manager Jobs

Group Manager information

See salary details

$11

$19

$28

How much do group manager jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for group manager in the United States is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $19.71 per hour, depending on experience, location, and employer.

How does a Group Manager typically balance strategic planning with day-to-day team management responsibilities?

Group Managers are often tasked with both setting long-term strategic goals and overseeing daily operations for their teams. This means they must allocate time for high-level planning—such as setting objectives, forecasting, and aligning with organizational leadership—while also supporting their teams through regular meetings, performance reviews, and problem-solving sessions. Successful Group Managers prioritize effective delegation, clear communication, and regular check-ins to ensure both strategy and execution are aligned. This balance requires adaptability, strong organizational skills, and the ability to shift focus between immediate needs and future planning.

What is the difference between Group Manager vs Project Manager?

AspectGroup ManagerProject Manager
CredentialsTypically requires leadership experience, sometimes certifications like PMP or PMI-ACPOften requires PMP, CAPM, or similar project management certifications
Work EnvironmentOversees multiple teams or departments within an organizationFocuses on specific projects with defined scope and timeline
Employer & Industry UsageCommon in corporate, tech, and service industries managing multiple teamsUsed across industries for managing individual projects

The main difference is that a Group Manager oversees multiple teams or departments, focusing on strategic leadership, while a Project Manager manages specific projects with defined goals and timelines. Both roles require leadership skills and relevant certifications, but their scope and focus differ significantly.

What are the key skills and qualifications needed to thrive as a Group Manager, and why are they important?

To thrive as a Group Manager, you need proven leadership abilities, project management expertise, and a relevant bachelor's degree or higher. Familiarity with team collaboration tools, project management software like Asana or Microsoft Project, and often certifications such as PMP are valuable. Strong communication, conflict resolution, and motivational skills set outstanding Group Managers apart. These skills ensure effective team coordination, project delivery, and a positive organizational culture.

What does a Group Manager do?

A Group Manager is responsible for overseeing multiple teams or departments within an organization. Their primary duties include setting strategic goals, coordinating projects, managing budgets, and ensuring that team leaders are effectively guiding their teams. Group Managers often serve as a bridge between upper management and team leaders, communicating company objectives and ensuring alignment across groups. They also focus on performance management, employee development, and fostering collaboration among teams.
More about Group Manager jobs
What cities are hiring for Group Manager jobs? Cities with the most Group Manager job openings:
What are the most commonly searched types of Group jobs? The most popular types of Group jobs are:
What states have the most Group Manager jobs? States with the most job openings for Group Manager jobs include:
Group Manager jobs near you
Infographic showing various Group Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,629 per year, or $19.5 per hour.
Group Manager Operations

Group Manager Operations

Midland Credit Management, Inc.

Troy, MI • On-site

Full-time

Medical, PTO

Posted 11 days ago

Midland Credit Management rating

8.9

Company rating: 8.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Applicants must have current authorization to work in the United States on a full-time basis.
The Group Manager, Operations leads the day-to-day performance and strategic execution of a Consumer Support Services team responsible for consumer dispute investigations and inquiry management. This role oversees both back-office dispute resolution functions and front-line phone operations, ensuring a seamless, high-quality, and compliant consumer experience.
The position is accountable for managing Specialist teams who handle written and phone-based consumer inquiries, including direct oversight of phone specialists and ownership of escalated calls. The Group Manager also plays a critical role in reinforcing quality standards by reviewing and delivering feedback on QA evaluations to drive continuous improvement.
This role requires close collaboration with internal stakeholders, external partners, and cross-functional teams, as well as a strong understanding of dispute resolution processes, regulatory requirements, and customer interaction best practices.
RESPONSIBILITIES
Team Leadership & Performance Management
  • Lead, coach, and develop Specialists and phone agents to drive engagement and results
  • Set expectations and ensure accountability across written and phone-based work

Quality, QA Oversight & Consumer Experience
  • Ensure quality, accuracy, and timeliness of dispute investigations and consumer interactions
  • Deliver actionable feedback from QA reviews and drive continuous performance improvement

Escalations & Call Oversight
  • Manage escalated inquiries, including handling complex or sensitive consumer calls
  • Provide real-time support and guidance to team members during escalations

Process Strategy, Analytics & Continuous Improvement
  • Develop and refine processes while analyzing performance metrics and QA trends
  • Lead initiatives to improve efficiency, outcomes, and overall operational performance

Stakeholder & Partner Management
  • Build and maintain relationships with internal teams and external partners
  • Act as a key point of contact for escalations and operational alignment

Compliance, Risk & Training
  • Ensure adherence to regulatory requirements and identify potential risks
  • Support onboarding and ongoing training, reinforcing best practices and standards

MINIMUM REQUIREMENTS
EDUCATION: High School Diploma
EXPERIENCE: 1-3 years' experience in a People Management role
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:
  • Proficient in MS Office
  • Program or relationship management skills as well as strong people management skills

PREFERRED QUALIFICATIONS
EDUCATION: Bachelor's FIELD OF STUDY: Business related field
EXPERIENCE: 1-2 years' experience in Financial Services
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:
  • Advanced proficiency in MS Office, particularly MS Excel
  • Superior verbal and written communication skills
  • Detailed-oriented with demonstrated ability to manage/motivate people

#LI-MCM
If you are wondering why you should work for us, here is something to help you decide:
  • Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus.
  • Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy.
  • Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.
  • Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.
  • Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.
  • Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.
  • Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you.
  • New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.
  • Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.
  • Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.
About Us
Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work® certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you.
Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact Talent@mcmcg.com.

What Midland Credit Management employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply