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Ground Service Ramp Agent Jobs (NOW HIRING)

NextGen GHS, LLC

Ramp Agent

Austin, TX · On-site

$18.40/hr

NEXTGEN GROUND HANDLING SERVICES IS HIRING!! COME JOIN OUR TEAM!! AUSTIN BERGSTROM INTERNATIONAL AIRPORT - AUS We are seeking a diligent Ramp Agent to join our team The Ramp Agent will be responsible ...

NextGen GHS

Ramp Agent

Austin, TX

$18.40/hr

NEXTGEN GROUND HANDLING SERVICES IS HIRING!! COME JOIN OUR TEAM!! AUSTIN BERGSTROM INTERNATIONAL AIRPORT - AUS We are seeking a diligent Ramp Agent to join our team The Ramp Agent will be responsible ...

NextGen GHS, LLC

Ramp Agent

Austin, TX · On-site

$18.40/hr

NEXTGEN GROUND HANDLING SERVICES IS HIRING!! COME JOIN OUR TEAM!! AUSTIN BERGSTROM INTERNATIONAL AIRPORT - AUS We are seeking a diligent Ramp Agent to join our team The Ramp Agent will be responsible ...

NextGen GHS, LLC

Ramp Agent

Austin, TX · On-site

$18.40/hr

NEXTGEN GROUND HANDLING SERVICES IS HIRING!! COME JOIN OUR TEAM!! AUSTIN BERGSTROM INTERNATIONAL AIRPORT - AUS We are seeking a diligent Ramp Agent to join our team The Ramp Agent will be responsible ...

wearegat

Airport Ramp Agent

Dallas, TX · On-site

$17/hr

As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and ...

wearegat

Airport Ramp Agent

Dallas, TX

$17/hr

As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and ...

wearegat

Airport Ramp Agent

Dallas, TX

$17/hr

As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and ...

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Ground Service Ramp Agent information

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How much do ground service ramp agent jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for ground service ramp agent in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

What are the key skills and qualifications needed to thrive as a Ground Service Ramp Agent, and why are they important?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What are some common challenges Ground Service Ramp Agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What are Ground Service Ramp Agents?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.
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Ground Service Ramp Agent jobs near you
Passenger Service & Ramp Agent (PSRA)

Passenger Service & Ramp Agent (PSRA)

Menzies Aviation

Johnson City, NY

$17/hr

Full-time

Posted 5 days ago

Menzies Aviation rating

6.1

Company rating: 6.1 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

30th of 52 rated aviation services

Job description

Overview 

People. Passion. Pride. This is what has driven our teams since 1833. 

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. 

But at the heart of our business is our people. 

 Role Purpose 

 The Passenger Service Ramp Agent is responsible for supporting both passenger service and ramp operations to ensure safe, efficient, and on-time aircraft handling. This role assists with baggage handling, aircraft servicing, passenger assistance, and coordination of ground support activities while maintaining excellent customer service and compliance with airport safety regulations. 

 What you will be doing  

  • Load and unload passenger baggage, cargo, and aircraft supplies safely and efficiently 
  • Assist with aircraft arrivals and departures, including marshaling, chocking, and ground equipment setup 
  • Transport baggage and cargo between terminals, aircraft, and designated airport locations 
  • Provide passenger assistance, including wheelchair support, gate assistance, and customer service as needed 
  • Assist passengers with boarding, deplaning, and connecting flight information when required 
  • Operate ground support equipment such as belt loaders, baggage carts, tugs, and tow equipment safely 
  • Ensure baggage is handled accurately and delivered to the correct flights 

       Safety, Security, Wellbeing and Compliance: 

      You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy. 

       What we are looking for:  

      • High school diploma or GED 
      • Must be 18 years of age or older 
      • Valid driver’s license may be required 
      • Ability to work in a physically demanding and fast-paced environment 
      • Strong communication and teamwork skills 
      • Ability to work flexible schedules, including nights, weekends, holidays, and overtime 
      • Ability to work outdoors in varying weather conditions 

                Diversity 

                Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential. 

                Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. 

                Application Instructions 

                Is this role ticking all the boxes for you? If so, please click apply now! 

                What Menzies Aviation employees say

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